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Sales Associate (Full Time)

Description

Position: Sales/Service Associate


Schedule: Full Time, 40+ hours available


Age Requirements: Must be 18 years or older


Mackey’s Opportunity: If you are a self-motivated individual with a passion for helping people this could be the unique career opportunity you’ve been looking for. Be a part of a team that works hard to build a better business for our employees and our customers.

Providing phenomenal customer service is the key element to Mackey’s success. Mackey’s customers depend on us to support the place that means the most to them, their home.


As a service associate you will focus on providing the best customer experience possible, partnering with multiple teammates to display, merchandise, stock, receive, and maintain the best retail environment possible. It’s the collaboration and teamwork of the entire staff that our customers have relied on since 1968.


We're a small business with big dreams and we are looking for people who want to join us on this mission...because Mackey's Grows.


Work environment:

Mackey’s is a fast paced retail environment that involves continuous interaction with customers, team members, and the ongoing evolution of the store. Responsibilities require active movements that include reaching, bending, and lifting. Product weights range from 5 – 60 lbs., with occasional variances due to product condition. Seasonality of the business and corresponding product offerings involves the exposure to varying temperatures and allergens. Environment requires spending a prolonged period of time on her or his feet, standing or walking, continuously between breaks.

Requirements

What abilities I must have:

  • Problem solver who is able to resourcefully overcome challenges.
  • Leadership qualities such as leading by example and supporting the success of team members.
  • Exhibit organization and prioritization skills to complete deliverables within deadlines while managing intermittent requests and interruptions.
  • Recognize and seek opportunities to learn more about products and processes to enhance Mackey’s customer experience.
  • Properly handle, maintain, and store merchandise to ensure product integrity and safety for customers and team members.
  • Proficient in Windows based software including Microsoft Office (Excel, Word, and PowerPoint)
  • Maintain teamwork and diversity awareness by having an inclusive approach to working with customers and team members.

What will make me a standout candidate:

  • Customer service, cashier, accounting office and/or service desk experience, particularly in a retail setting
  • Write and speak clearly, concisely and with tact in a variety of settings using effective communication skills; demonstrating empathy and respect for others at all times
  • Experience leading a team or project.
  • Experience working in a bank or accounting firm
  • Experience handling large sums of cash or other tender


Employment Package

Benefits

· Health Insurance

· 401(k)

· Paid time off


Schedule

· Full-time

· Monday through Sunday

· Weekend availability required (Mackey's schedules 1 regular weekend day per week, with 1 regular weekend day off)

          - Your schedule will be regularly Saturday or Sunday, to ensure you have a regularly scheduled weekend day off.

· Regular scheduling with periodic requests for team support and coverage

Average salary estimate

$40000 / YEARLY (est.)
min
max
$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Associate (Full Time), Mackey's

At Mackey's, we're excited to welcome a new Sales Associate to our team in Woodstock, Connecticut! If you're a self-motivated individual with a genuine passion for helping people, this full-time opportunity might be just what you're looking for. As a Sales Associate, your primary goal will be to provide outstanding customer service, which is at the heart of Mackey's success. You'll collaborate with fellow team members to create an inviting retail environment, ensuring products are displayed, stocked, and maintained to meet our customers' needs. With an emphasis on teamwork and communication, you'll significantly contribute to a community-focused business that has been thriving since 1968. Expect a dynamic work atmosphere that involves continuous interaction with customers and staff while managing various retail tasks. You'll need to be comfortable with active movements, including bending and lifting products ranging from 5 to 60 lbs. The ideal candidate will be adept at problem-solving, possess leadership skills, and be organized in managing multiple requests. Familiarity with Microsoft Office is essential in this fast-paced role, where your personal touch can leave a lasting impression on customers. Join us in building a better business and making a difference in our customers' lives. We can't wait to meet you and work together on this exciting journey at Mackey's!

Frequently Asked Questions (FAQs) for Sales Associate (Full Time) Role at Mackey's
What are the main responsibilities of a Sales Associate at Mackey's?

The Sales Associate role at Mackey's involves providing exceptional customer service, supporting merchandising efforts, stocking shelves, receiving inventory, and maintaining a clean and organized retail environment. You'll work closely with your teammates to ensure each customer receives the best experience possible, helping them with their needs and ensuring they feel valued.

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What qualifications do I need to apply for the Sales Associate position at Mackey's in Woodstock?

To apply as a Sales Associate at Mackey's, candidates must be at least 18 years old and have strong customer service skills. While experience in retail, cash handling, or similar environments is beneficial, what matters most is your enthusiasm for helping others, your ability to work well in a team, and your organizational skills.

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Does Mackey's offer any benefits for full-time Sales Associates?

Absolutely! Full-time Sales Associates at Mackey's receive a comprehensive employment package that includes health insurance, a 401(k) retirement plan, and paid time off. We're committed to supporting our team's well-being while they contribute to our mission of delivering outstanding service.

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What kind of work environment can a Sales Associate expect at Mackey's?

A Sales Associate at Mackey's experiences a fast-paced and engaging work environment. Expect to interact regularly with customers and team members, tackle various tasks throughout the day, and find yourself actively moving around the store. Building relationships with customers and teamwork are key components of daily activities.

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What skills will help me excel as a Sales Associate at Mackey's?

To thrive as a Sales Associate at Mackey's, it's essential to be a proactive problem solver, possess excellent communication skills, and work well in a diverse team environment. Familiarity with retail processes, the ability to handle cash responsibly, and a willingness to learn about our products will make you stand out as a candidate.

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Common Interview Questions for Sales Associate (Full Time)
Can you describe your previous experience in retail or customer service?

When answering this question, highlight specific roles and responsibilities you've had in previous customer service or retail positions. Be sure to mention how your experiences equip you to excel at Mackey's, emphasizing your ability to help customers and work collaboratively with a team.

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How would you handle a difficult customer?

When faced with a difficult customer, focus on demonstrating empathy and patience. Share an example from your past where you successfully resolved a conflict by actively listening and finding a solution that satisfied both the customer and your team.

Join Rise to see the full answer
What do you believe is the key to providing exceptional customer service?

In your response, emphasize the importance of understanding customer needs, being approachable, and demonstrating genuine care. Mention how you value feedback and aim for a positive experience, which aligns with Mackey's mission of making customers feel appreciated.

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How do you prioritize tasks in a busy retail environment?

Discuss your organization and time management strategies. Explain how you assess the urgency of tasks and your experience in balancing responsibilities effectively, ensuring that customer needs are always prioritized while also meeting store requirements.

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Can you give an example of a time you demonstrated leadership?

Provide a specific situation where you took the initiative in a team setting, whether it was training a new member or leading a project. Highlight the skills you used to support others and how it contributed to a successful outcome, reflecting the leadership qualities sought for Mackey's.

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Why do you want to work at Mackey's?

Share your passion for the company’s values and your enthusiasm for customer service. Talk about how Mackey's community-oriented approach resonates with you and why you feel your skills and background make you a great fit for their team.

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How do you handle cash transactions and what precautions do you take?

In your answer, describe your experience with cash handling, emphasizing accuracy and security. Discuss the procedures you follow to ensure the safe handling of cash, which is critical for the Sales Associate role at Mackey's.

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What do you consider to be your strengths as a Sales Associate?

Reflect on key strengths that align with the Sales Associate role, such as strong communication skills, adaptability, and a keen eye for detail. Provide examples of how these strengths have benefited you in previous positions.

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How do you stay motivated during slow sales periods?

Explain how you maintain a positive attitude and engage with customers even during quieter times. Mention activities you undertake to keep busy, such as organizing displays or enhancing your product knowledge, demonstrating your commitment to improving the customer experience.

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What techniques do you use to stay updated on products and trends?

Talk about your commitment to continuous learning, sharing how you leverage resources such as industry news, training sessions, and team discussions to stay informed. Highlight how this knowledge allows you to enhance customer service at Mackey's.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 4, 2025

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