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Benefits Administrator (Contract)

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

Macmillan Learning is seeking a detail-oriented Benefits Administrator for a remote contract position to manage U.S. employee benefits and leaves of absence during a 12-14 week period.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Administer U.S. benefits programs, manage leaves of absence, provide employee support, and collaborate with HRIS and Payroll.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: 3+ years of employee benefits administration experience, knowledge of federal and state leave laws, proficiency in Google Sheets.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Bachelor’s degree, experience with Canadian benefits preferred, HR-related professional certification is a plus.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: Remote (U.S.-based)

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: $40 - $40 / Hourly



This position will be employed through a third party company working remotely throughout the U.S.

At Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. If you're excited by the prospect of testing new technologies, implementing transformative strategies, and thriving in a fast-paced, innovative environment, we’d love to hear from you!

We’re seeking a detail-oriented and experienced Interim Benefits Administrator to join our team for a 12–14 week period, covering for a leave of absence. This remote, U.S.-based role is pivotal in maintaining the seamless delivery of our benefits programs and supporting our employees during significant life events.

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We strongly encourage and welcome applications from individuals of all backgrounds, including women and people of color, to apply for this role. We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. We believe in fostering a diverse and inclusive workplace, and we recognize that unique perspectives and experiences contribute to the strength of our team. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. We value your potential, and we are committed to providing a supportive and inclusive environment where all individuals can thrive and contribute their best.

Responsibilities include, but are not limited to:

  • Administer U.S. benefits programs and provide light support for Canadian benefits, ensuring timely enrollment, compliance, and a high-quality employee experience.
  • Manage leaves of absence, including FMLA, short-term disability, and parental leave, in partnership with third-party administrators.
  • Act as the main escalation point for employee benefit and leave issues; provide empathetic and accurate guidance.
  • Collaborate with HRIS, Payroll, and vendors to troubleshoot eligibility, file, or deduction discrepancies.
  • Manage employee-facing communications and maintain benefits, resources and FAQs.
  • Support ongoing benefits projects and attend vendor meetings to ensure strategic continuity.

Required Qualifications:

  • Bachelor’s degree.
  • 3+ years of experience in employee benefits administration, with a strong track record of independently managing leave cases.
  • Strong knowledge of federal and state leave laws, including FMLA, ADA, and state-specific paid leave programs (e.g., NJ, CA, MA PFML).
  • Experience supporting all aspects of the leave lifecycle: intake, tracking, manager communication, and return-to-work.
  • Proficient in Google Sheets, with the ability to manage trackers, analyze leave and benefits data, and assist with eligibility or deduction issues.
  • Experience collaborating with HRIS and Payroll to resolve data or leave-related pay issues.
  • Proven ability to handle sensitive situations with professionalism, empathy, and clear written and verbal communication.
  • Highly organized and detail-oriented, with the ability to manage multiple priorities and maintain accurate documentation.

Preferred Qualifications:

  • Experience with Canadian benefits or leave administration.
  • Professional certification(s) such as PHR, SHRM-CP, CEBS, or other HR/benefits-related credentials.
  • Familiarity with open enrollment planning, wellness initiatives, or compliance audits.

Pay Rate: $40/hour

Start Date: May 15, 2025

Duration: Approximately 12–14 weeks

Hours: Full-time (40 hours per week)

Location: Remote (U.S.-based)

Average salary estimate

$83200 / YEARLY (est.)
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$83200K
$83200K

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What You Should Know About Benefits Administrator (Contract), Macmillan Learning

Macmillan Learning is on the lookout for a meticulous Benefits Administrator to join our dynamic team on a remote contract basis! In this pivotal role, you'll manage U.S. employee benefits and oversee leaves of absence for a period of 12-14 weeks. If you’re detail-oriented and have at least 3 years of employee benefits administration experience, this might be the perfect opportunity for you! Your responsibilities will include administering benefits programs, providing light support for Canadian benefits, collaborating with HRIS and Payroll, and acting as the go-to for employee support regarding benefits and leaves. With your strong knowledge of federal and state leave laws, you'll help employees navigate FMLA and other leave options effectively. At Macmillan Learning, we encourage you to bring your unique perspective to the table, as we value diverse backgrounds and aim to build an inclusive workspace. If you're passionate about making a difference in the lives of others through supportive benefits administration, and you're ready to thrive in a fast-paced environment, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Benefits Administrator (Contract) Role at Macmillan Learning
What are the main responsibilities of a Benefits Administrator at Macmillan Learning?

A Benefits Administrator at Macmillan Learning primarily oversees the administration of U.S. benefits programs and manages leaves of absence, including FMLA and short-term disability. This role also involves providing support for Canadian benefits, managing employee communications, and collaborating with HRIS and Payroll to ensure data accuracy and compliance.

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What qualifications are needed to apply for the Benefits Administrator position at Macmillan Learning?

To qualify for the Benefits Administrator position at Macmillan Learning, candidates should have a Bachelor's degree and at least 3 years of experience in employee benefits administration. Familiarity with federal and state leave laws is essential, and preferred qualifications include HR-related professional certifications and experience with Canadian benefits.

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How does Macmillan Learning support diversity and inclusion in the hiring process for the Benefits Administrator role?

Macmillan Learning is committed to fostering a diverse and inclusive workplace. They encourage applications from individuals of all backgrounds, particularly women and people of color. By recognizing that unique perspectives and experiences strengthen the team, they aim to build a workforce that reflects innovation and creativity.

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What skills are essential for success as a Benefits Administrator at Macmillan Learning?

Success in the Benefits Administrator role at Macmillan Learning requires strong organizational skills, attention to detail, and proficiency in Google Sheets. A thorough understanding of employee benefits, leave administration, and the ability to handle sensitive situations with professionalism and empathy are also critical to providing excellent employee support.

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What is the duration and pay rate for the Benefits Administrator contract position at Macmillan Learning?

The contract position for the Benefits Administrator at Macmillan Learning is expected to last approximately 12-14 weeks, starting May 15, 2025. The pay rate for this role is $40 per hour, for a full-time commitment of 40 hours per week.

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Common Interview Questions for Benefits Administrator (Contract)
Can you describe your experience with employee benefits administration?

In answering this question, provide specific examples from your past roles where you managed benefits programs and dealt with employee queries. Highlight your knowledge of relevant laws and your detail-oriented approach in resolving issues.

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How do you handle sensitive situations regarding employee leaves?

When addressing this, emphasize your empathetic communication style and your thorough understanding of leave laws. Share an example of a challenging situation you managed calmly and effectively.

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What strategies do you use to manage multiple priorities in a benefits administration role?

Discuss your organizational methods, such as tracking systems or prioritization techniques that help you handle various tasks efficiently. Provide examples of how you successfully juggled multiple responsibilities in past roles.

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Can you explain the Federal Medical Leave Act (FMLA) and how it pertains to benefits administration?

Give a concise overview of FMLA provisions and your experience in processing FMLA claims. Highlight your familiarity with employer obligations and employee rights under this act.

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What tools or software are you proficient in for benefits administration?

Mention specific software or tools you have used, emphasizing your proficiency in Google Sheets. Share examples of how you used these tools to track benefits data and streamline processes.

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How do you remain updated on changes in benefits law?

Explain the resources you utilize, such as HR organizations, webinars, or professional development courses, to stay informed on relevant legal updates and trends in benefits administration.

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Describe a time when you resolved a discrepancy in benefits data.

Provide a specific example, detailing the problem, the steps you took to investigate and resolve the issue, and the outcome. This will demonstrate your analytical and problem-solving skills.

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How do you approach communicating benefits information to employees?

Discuss your communication strategy, including how you simplify complex information and ensure it is accessible to employees. Share examples of successful communications you've prepared in previous roles.

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What do you think is the most challenging aspect of being a Benefits Administrator?

Reflect on the common challenges, such as keeping up with legislative changes or handling emotional situations, and discuss how you approach these challenges positively.

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Why are you interested in working at Macmillan Learning as a Benefits Administrator?

Express your enthusiasm for the company’s mission and values. Relate your personal experiences or values that align with Macmillan Learning and why you believe you would be a good fit for the team.

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Macmillan Learning is a privately-held, family-owned education publishing and services company and because of that we’re able to focus on what’s most important—helping students of all abilities and backgrounds learn and succeed. Education creates ...

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DATE POSTED
April 12, 2025

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