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Retail Sales Associate - Womens Shoes, Fashion Place - Part Time - job 1 of 2

Please note – currently this role may not require an in-person interview and if you are selected for this role you will receive a job offer via email. Please watch your email closely for updates from us!

Be part of an amazing story.

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Retail Sales Associate, also known as a Generalist colleague, you are an integral part of bringing the Macy’s magic, and the Macy’s shopper is your highest priority. Your close attention to customer preferences and the expertise you develop in Macy’s merchandise and services will let you create exceptional experiences for every customer you encounter. As you help your team meet their sales goals through delivering consistently superior service, your positive, welcoming presence will be felt throughout your area. From the sales floor to the fitting rooms to product presentations, you will be part of a fun, inclusive team that rises to every challenge. 

What we can offer you

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. 

Some additional benefits we offer include: 

  • Merchandise discounts 
  • Performance-based incentives 
  • Annual merit review 
  • Employee Assistance Program with mental health counseling and legal/financial advice 

Access the full menu of benefits offerings here.

What you will do

  • Customer Service: Master store products, services, loyalty programs, and Macy’s sales systems and use knowledge to help customers find what they need and suggest additional items.
  • Sales Support: Develop customer relationships to grow business and expand our client base. Respond to customer requests for additional merchandise or other assistance, including sharing how to use an electronic device to shop and compare. Assist in locating and pulling merchandise to fulfill digital customer orders.
  • Merchandise Organization: Maintain department recovery standards, including selling floor and fitting rooms.
  • Update Pricing and Signage: Deliver optimal merchandise execution presentation, ensure accurate merchandise pricing, and process markdowns in a timely and accurate manner.
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Who you are

  • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
  • Enjoy meeting people, learning about them, and sharing information 
  • Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
  • You can handle electronic devices with no problem
  • No Education or Experience Required

Essential Physical Requirements

  • Prolonged periods of standing/walking around the store or department 
  • Reach with hands and arms, use hands to press, handle, and feel
  • Occasionally required to lift and/or move up to 25 lbs., climb ladders, stoop, kneel, crouch, and crawl
  • Requires close vision, color vision, and ability to adjust focus

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

 

 

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

 

 

STORES00

What You Should Know About Retail Sales Associate - Womens Shoes, Fashion Place - Part Time, Macy's Jobs

Join the team at Macy’s as a Retail Sales Associate focusing on women’s shoes at our vibrant Fashion Place location in Murray, Utah! If you’re passionate about making people’s shopping experiences extraordinary, this is the place for you. We’re not just a store; we’re a story that has delighted customers for over 160 years. Here at Macy’s, your role is more than just providing service; it’s about creating magic. You’ll engage with customers to understand their preferences and recommend the perfect shoes that will match their style. By fostering relationships and showcasing your knowledge about our products, you’ll not only drive sales but also build a dedicated client base. Plus, you’ll work with an exciting and supportive team that thrives on collaboration. We value flexibility and appreciate those who can adapt to changing priorities. While no previous experience is required, a willingness to learn and a positive attitude are essential. As a Retail Sales Associate, you’ll also enjoy a comprehensive benefits package, including competitive pay, merchandise discounts, and growth opportunities. With the potential for paid time off and community involvement, Macy’s isn’t just a job; it’s a chance to join a family that values each member’s contributions. If you're ready to make a difference in customers’ lives and be part of a legendary store, we encourage you to apply today and start your journey with us!

Frequently Asked Questions (FAQs) for Retail Sales Associate - Womens Shoes, Fashion Place - Part Time Role at Macy's Jobs
What are the responsibilities of a Retail Sales Associate at Macy's?

As a Retail Sales Associate at Macy's, your primary responsibilities include providing exceptional customer service, mastering store products and loyalty programs, and assisting customers in finding the right items. You'll also handle merchandise organization, update pricing and signage, and contribute to a positive shopping environment that fosters respect and relationships among colleagues and customers.

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What qualifications do I need to become a Retail Sales Associate at Macy's?

To become a Retail Sales Associate at Macy's, you don’t need previous retail experience; instead, a positive attitude and a willingness to learn are what we value. Flexibility in your schedule, including evenings and weekends, is essential, as is the ability to engage with customers effectively. Strong communication skills and a resourceful mindset are also key to thriving in this role.

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What is the work environment like for a Retail Sales Associate at Macy's?

The work environment for a Retail Sales Associate at Macy's is dynamic and inclusive. You'll be part of a supportive team that prioritizes collaboration and exceptional service. The store environment is fast-paced, encouraging engagement with both customers and fellow associates to create a welcoming atmosphere that embodies Macy's storied legacy.

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What kind of benefits does Macy's offer to part-time Retail Sales Associates?

As a part-time Retail Sales Associate at Macy's, you’ll enjoy numerous benefits. These include competitive pay, merchandise discounts, paid time off, and access to wellness programs. You can also contribute to your future through a 401(k) plan, participate in leadership development, and get involved in community service opportunities.

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How can I succeed as a Retail Sales Associate at Macy's?

To succeed as a Retail Sales Associate at Macy's, focus on building strong relationships with customers, staying informed about our products, and maintaining a positive attitude. Flexibility and a willingness to help your team achieve sales goals will also be vital. Embrace the spirit of collaboration, and take every opportunity to learn and grow within the Macy's community.

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Common Interview Questions for Retail Sales Associate - Womens Shoes, Fashion Place - Part Time
Can you describe a time when you provided excellent customer service as a Retail Sales Associate?

When answering this question, highlight a specific situation where you went above and beyond to assist a customer. Focus on what actions you took to ensure their satisfaction and how it positively impacted the store's environment or sales.

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How do you handle difficult customers in a retail setting?

Demonstrate your conflict resolution skills by sharing a positive approach to handling difficult customers, emphasizing listening to their concerns, remaining calm, and finding effective solutions that restore their trust in the store.

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What strategies do you use to meet sales goals as a Retail Sales Associate?

Discuss your understanding of the importance of building relationships with customers and suggest methods like personalized recommendations, upselling, and following up with repeat clients to ensure success in meeting sales goals.

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How do you stay organized while managing multiple tasks on the sales floor?

Explain your time management skills and how you prioritize tasks effectively. Mention tools or methods you might use, such as checklists or organizing by urgency, to maintain a tidy and efficient sales environment.

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What do you know about the Macy's brand and its values?

Share your insights about Macy's rich history, mission, and values. Emphasize your alignment with their commitment to customer satisfaction, community engagement, and diversity, showcasing your passion for being part of that culture.

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Why do you want to work as a Retail Sales Associate at Macy's?

Highlight your enthusiasm for the retail industry and focus on your admiration for Macy's as a legendary store that values customer service and team culture. Explain how the role aligns with your career goals and values.

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How would you contribute to creating an inclusive environment as a Retail Sales Associate?

Express your commitment to diversity and inclusion in the workplace. Discuss specific actions, such as respectful communication and actively embracing others’ perspectives, to foster a welcoming atmosphere for both customers and teammates.

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Can you manage the physical demands of a Retail Sales Associate role?

Reassure interviewers by mentioning your capability to meet physical demands of the job, such as standing for long periods and lifting items, along with your readiness to learn techniques for effectively managing these tasks.

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How do you keep yourself motivated during busy sales periods?

Discuss techniques you use to maintain high energy levels and enthusiasm during busy times, such as setting small goals for yourself, focusing on customer interactions, and maintaining a positive mindset to motivate those around you.

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What do you consider to be the most important qualities of a Retail Sales Associate?

Identify the qualities that you believe are crucial for success in this position, such as strong communication skills, a customer-oriented approach, adaptability, teamwork, and a positive attitude. Share examples of how you embody those traits.

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DATE POSTED
March 30, 2025

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