Computer, Network, & AV/VTC Field Service Technician

As a Computer, Network, & AV/VTC Field Service Technician at MAG Aerospace, your primary responsibilities will involve designing, implementing, and maintaining computer systems and networking components across various sites. You'll troubleshoot system issues, ensure security compliance, and collaborate with team members to create secure, functional systems. Additionally, you'll oversee the lifecycle management of systems from conception through deployment and maintenance, making sure all processes meet regulatory requirements.

To qualify for the position of Computer, Network, & AV/VTC Field Service Technician at MAG Aerospace, you should have 3-10 years of relevant experience in DoD organizations, particularly in system architecture design and maintenance. A Bachelor’s degree in a STEM field is preferred, although equivalent experience may be accepted. You must also possess an active DoD Secret Clearance, ensuring you meet the necessary security eligibility for this role.

Absolutely! MAG Aerospace is committed to employee growth and development. As a Computer, Network, & AV/VTC Field Service Technician, you will have access to professional development opportunities, training, and mentorship. You'll gain valuable experience working on diverse projects, which can pave the way for advancement into senior technical roles or project management positions within the company.

MAG Aerospace offers a comprehensive benefits package for its employees, including health, life, disability, and retirement benefits, as well as tuition assistance and professional development programs. Compensation for the Computer, Network, & AV/VTC Field Service Technician position typically ranges from $90,000 to $125,000 annually, depending on experience, education, and specific project requirements, making it a competitive opportunity in the market.

As a Computer, Network, & AV/VTC Field Service Technician at MAG Aerospace, you can expect a hands-on, collaborative work environment. This field service role involves regularly visiting different DoD sites, allowing for a variety of challenges each day. You’ll work alongside engineers and technical professionals in a dynamic atmosphere that encourages innovation and problem-solving, making every day unique and engaging.

In responding to this question, share specific examples of previous roles where you've identified and resolved system issues, detailing the processes you used for troubleshooting. Highlight any relevant technical knowledge or certifications that support your expertise in this area.

To answer this, explain your understanding of security protocols relevant to DoD projects, and provide examples of your experience in maintaining compliance. It’s beneficial to discuss specific procedures or frameworks you follow to ensure systems meet security standards.

Share a detailed account of a project where you successfully integrated new technology. Outline your role in the team, the challenges faced, and the outcomes of the implementation, emphasizing collaboration and communication skills.

Discuss your project management approach, highlighting tools and methodologies you've utilized (like Agile or Waterfall) and how you've led projects or contributed to timely deliverables. Mention how you balance technical expertise with project responsibilities.

Explain your philosophy on mentorship and training, detailing past experiences where you've successfully guided junior staff. Discuss your techniques for sharing knowledge effectively and fostering a positive learning environment.

Detail your approach to maintaining accurate documentation, including the tools you use and the importance of thorough record-keeping in the context of compliance and project tracking.

To tackle this question, share your strategies for task prioritization, possibly mentioning any project management tools you prefer. Discuss how you assess urgency and importance to align with project goals.

Provide an example of a specific challenge related to a computer or networking system you encountered, detailing the specific actions you took to address the issue and the successful outcome.

Discuss both technical and soft skills that are crucial for success in the role, such as troubleshooting expertise, project management, communication, and teamwork, linking back to your experience and how you embody these traits.

Explain your commitment to continuous learning, mentioning specific resources you utilize, such as industry publications, online courses, or professional networks. Share how this knowledge benefits your role and contributes to organizational success.