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Content Manager

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Content Manager

Maker Lab supports clients in technology, entertainment, financial services, and the payments industry. We’re looking for dynamic individuals to join our team and support our amazing clients' projects in the FinTech industry.

We are seeking a driven and creative Content Manager. In this role, you will be a key player in supporting the execution of collaborative content initiatives to elevate our client’s brand presence and achieve their marketing goals. You will be responsible for identifying and building relationships with relevant content creators and partners, supporting the development and execution of joint content projects, and analysing performance to ensure maximum impact.

Role

  • Develop and execute SEO-specific content strategies that align with business goals and target audiences across blog posts and landing pages.
  • Create and publish high-quality, engaging, and relevant content that addresses the target audience's needs, striking the right balance between SEO optimisation and reader-centricity.
  • Collaborate with cross-functional teams, including designers, PMM, and marketers, to ensure consistency and efficacy of content.
  • Stay up-to-date with industry trends and best practices in SEO, content marketing, and digital marketing. Oversee content production timelines and the editorial calendar.
  • Support content creation of long-form content aimed at building thought leadership like whitepapers and e-guides.
  • Fact-check information and stories and review written content for spelling and grammar.
  • Manage the allocation of resources via the Content Management System. Ensure timely project completion and goal attainment while maintaining strict adherence to editorial standards.
  • Possess expertise in and effectively utilising artificial intelligence tools for content development initiatives. Implement optimal methodologies for content strategy and development.
  • Identify gaps and introduce ideas to improve the quality and engagement of content, such as UX considerations when publishing content.
  • Collaborate with the SEO team, agency, and Growth Marketing Team to drive blog traffic growth in line with quarterly targets.

You:

  • BA/BS degree or equivalent experience
  • 4+  years of experience in SEO content management experience
  • Solid project management experience, specifically content marketing, and the ability to manage multiple stakeholders at a global level
  • Proficient understanding of website traffic and engagement metrics (including experience with Google Analytics)
  • Prior experience with content management systems is required
  • Possesses excellent interpersonal and communication skills to collaborate with clients, designers, and developers effectively
  • Adaptable to a dynamic startup environment, demonstrating a growth-oriented mindset and the ability to navigate ambiguity.
  • Exceptional verbal and written English communication and presentation skills are essential for managing stakeholders.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

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Average salary estimate

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What You Should Know About Content Manager, MAKER LAB

At Maker Lab, we are on the hunt for an innovative and motivated Content Manager to join our dynamic marketing agency! As a Content Manager with us, you will play a pivotal role in shaping our clients' presence in the technology, entertainment, financial services, and payments sectors. Your creativity will shine through as you develop and execute SEO-specific content strategies that not only resonate with target audiences but also align perfectly with business objectives. You will have the opportunity to craft high-quality, engaging content such as blog posts and landing pages while collaborating with cross-functional teams to ensure every piece of content is both consistent and impactful. Your analytical mind will be key in monitoring performance metrics, driving continuous improvement, and engaging with talented content creators and partners. At Maker Lab, we value adaptability, so if you thrive in a fast-paced startup environment and are eager to stay ahead of industry trends, we want to hear from you! Bring your skills in project management, SEO, and communication, and help us elevate our clients' campaigns in the FinTech landscape. Join us as we create compelling content that truly makes a difference.

Frequently Asked Questions (FAQs) for Content Manager Role at MAKER LAB
What are the main responsibilities of a Content Manager at Maker Lab?

As a Content Manager at Maker Lab, your primary responsibilities will include developing and executing SEO-focused content strategies tailored to the needs of our clients across various industries. You will create engaging content that aligns with brand goals, collaborate with cross-functional teams, oversee content production timelines, and utilize analytics to improve content performance. Additionally, you will support long-form content development and implement best practices for content management systems while ensuring all content meets strict editorial standards.

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What qualifications are needed for the Content Manager position at Maker Lab?

Candidates for the Content Manager role at Maker Lab should have a BA/BS degree or equivalent experience, along with at least four years of SEO content management experience. A solid foundation in project management, website traffic analysis using tools like Google Analytics, and familiarity with content management systems are key qualifications. Excellent communication and interpersonal skills are essential for collaborating with clients and teams, especially in a global context.

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How does Maker Lab define success for a Content Manager?

Success for a Content Manager at Maker Lab is defined by the ability to drive impactful marketing results for our clients through effective content strategies. This includes meeting established content production timelines, achieving quarterly traffic growth targets, and producing content that resonates with the target audience while also adhering to SEO best practices. Your ability to identify gaps and enhance content quality will also contribute to the overall success of client projects.

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What kind of work environment can a Content Manager expect at Maker Lab?

At Maker Lab, the environment is dynamic and fast-paced, typical of a startup. The culture encourages adaptability, collaboration, and continuous learning. As a Content Manager, you will have the chance to work alongside a diverse team of specialists in various disciplines, contributing to an innovative approach to content creation and marketing. The inclusive atmosphere promotes personal growth and empowers employees to thrive.

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What is the role of collaboration in the Content Manager position at Maker Lab?

Collaboration is at the heart of the Content Manager role at Maker Lab. You will work closely with designers, marketers, project managers, and other specialists to ensure that all content is aligned with overall marketing goals and branding strategies. Effective teamwork is crucial for idea sharing and executing joint projects that enhance brand visibility and achieve measurable results in the FinTech industry.

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Common Interview Questions for Content Manager
How do you approach creating an SEO content strategy?

When creating an SEO content strategy, I begin by conducting thorough keyword research to identify relevant terms that align with our target audiences' search intent. I then outline content pillars based on these keywords, ensuring we cover a breadth of topics that establish authority and relevance. Consistent SEO optimization practices, such as including keywords in headers and meta descriptions while maintaining a reader-friendly tone, are crucial.

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Can you describe your experience with content management systems?

I have extensive experience with various content management systems, including WordPress and HubSpot. My approach involves not only using these platforms for publishing content but also managing user access, leveraging analytics for performance insights, and ensuring content is organized and updated efficiently under strict timelines.

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How do you measure the success of your content?

I measure content success primarily through analytics tools like Google Analytics. I track metrics such as organic traffic, engagement rates, and conversion metrics to assess overall performance. Regularly reviewing these metrics allows us to adjust strategies promptly and improve content effectiveness.

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What processes do you follow to fact-check content?

I follow a meticulous fact-checking process that includes verifying information through reliable sources, cross-referencing data with industry reports, and ensuring that all claims are supported by credible evidence. I also encourage collaboration with subject matter experts to validate specific content, especially for technical topics.

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How do you stay updated with industry trends?

I stay informed about industry trends by regularly reading blogs, listening to podcasts, and participating in webinars hosted by leading experts in content marketing and SEO. Networking with other professionals in the field also provides valuable insights and updates that keep my strategies relevant and effective.

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Describe a challenging content project you managed?

One particularly challenging project involved creating a comprehensive e-guide for a client in the financial services sector. Coordinating with multiple stakeholders and aligning their needs took significant planning. However, by keeping communication open and managing expectations, I successfully navigated the complexities, resulting in a high-quality deliverable that exceeded client expectations.

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What role does collaboration play in your work?

Collaboration is essential in my work as it enhances creativity and ensures that the content aligns with the overall marketing strategy. I regularly engage with designers, product marketers, and clients to gather insights and feedback, leading to more comprehensive and impactful content pieces.

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How do you prioritize multiple content projects?

I prioritize content projects based on project timelines, client needs, and overall marketing goals. I use project management tools to keep track of deadlines and milestones, ensuring that I allocate time effectively across projects while maintaining flexibility for urgent requests or changes in strategy.

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Can you discuss how you use AI tools in content development?

I utilize AI tools to streamline the content development process, especially for data analysis and generating initial drafts or outlines. These tools can enhance efficiency and provide insights into trends and engagement metrics, allowing for more data-driven content strategies.

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How would you improve a piece of underperforming content?

To improve underperforming content, I would first analyze key metrics to identify specific weaknesses, such as low engagement or traffic. Following this, I'd consider updating the content with fresh insights, optimizing it for better SEO performance, or adjusting the headline and visuals to make it more appealing, followed by promoting it through additional channels to increase visibility.

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Dare to be Different
Diversity of Opinions
Inclusive & Diverse
Collaboration over Competition
Fast-Paced
Growth & Learning

The ideal candidate will lead the digital marketing strategy to drive acquisition, engagement, and conversions in a key leadership role at Writer.

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Full-time, remote
DATE POSTED
April 13, 2025

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