Skip Tracer/Locator

As a Skip Tracer/Locator at Mandarich Law Group, LLP, your primary responsibilities will involve skip tracing accounts to locate individuals for service. This entails utilizing various government databases and tools such as Accurint, CBC, and LinkedIn to find accurate addresses. You'll also be required to engage with process servers, handle incoming calls, and liaise with HR departments to secure service addresses for wage and bank garnishments, all while ensuring you meet the high-volume targets set for the role.

To be eligible for the Skip Tracer/Locator position at Mandarich Law Group, LLP, you need at least two years of relevant experience in locating individuals, skip tracing, or research roles. You must possess advanced internet skills and the ability to manage a high volume of cases each day. Excellent attendance and familiarity with databases like Accurint and CBC are crucial for success in this role.

At Mandarich Law Group, LLP, our Skip Tracer/Locator role is set within a fast-paced, high-volume office environment that thrives on teamwork and efficiency. You will be working in our Chicago office where collaboration and communication are highly valued, and you have the opportunity to engage with various stakeholders, including process servers and HR departments – making every day different and engaging!

Skip Tracers/Locators at Mandarich Law Group, LLP enjoy a variety of competitive benefits including a base salary, medical, dental, and vision insurance, a 401K plan with company match, and generous paid time off, including parental leave. Additionally, employees have access to an onsite gym, commuter benefits, and opportunities for professional advancement, all in a convenient West Loop location!

Success as a Skip Tracer/Locator at Mandarich Law Group, LLP hinges on your advanced internet skills, attention to detail, and organizational abilities. You should also possess strong communication skills for effective interaction with process servers and HR departments. Your ability to manage a high volume of accounts and stay motivated in a fast-paced setting is crucial to meet the demands of the job effectively.

In responding to this question, highlight specific tools you've used, such as Accurint or LinkedIn, and provide examples of how you've successfully utilized them in past projects. Highlight any achievements linked to your skills with these tools that showcase your effectiveness as a Skip Tracer.

This question is an opportunity to demonstrate your organizational skills. Share the methods you use to prioritize tasks, such as categorizing based on urgency or difficulty, and explain how you keep track of multiple accounts to ensure timely success in your skip tracing efforts.

When answering this question, provide real examples of your previous communication strategies. Discuss how you build rapport, ask direct and relevant questions, and maintain professionalism to ensure successful conversations with HR personnel for obtaining necessary service addresses.

Demonstrate your critical thinking by explaining how you analyze limited information to come up with alternative strategies. Discuss your determination to explore different avenues and utilize various databases to find leads, proving your resourcefulness when tackling challenging cases.

Express your passion for the investigative process, your interest in helping others through your work, and similar professional personal motivations. Showing your genuine enthusiasm helps convey your suitability for the role at Mandarich Law Group, LLP.

This question is your chance to highlight your collaborative skills. Share a specific project where teamwork led to a successful outcome. Make sure to discuss your role in the team and the overall importance of collaboration in skip tracing practices.

Discuss the checks and balances you put in place to verify the accuracy of your findings. Mention any tools you use for double-checking data, and ensure to convey your understanding of the importance of delivering correct information in this line of work.

Be honest about your stress management techniques. Talk about the practices you employ, such as taking breaks, staying organized, and maintaining a positive mindset. This helps interviewers see your capability to thrive in a challenging setting.

Reflect on your experiences and identify specific challenges you've faced in skip tracing. Whether it's dealing with uncooperative HR departments or limited access to databases, sharing these insights can portray your resilience and strategic problem-solving skills.

This is your chance to show your knowledge of Mandarich Law Group, LLP. Research their values, mission, and the work culture. Align your personal values with theirs and express your excitement for contributing to a reputable law firm that specializes in debt collection.