Manager in Training

As a Manager in Training at Massage Envy Flowood, you'll be tasked with overseeing all daily operations, which includes driving memberships and retail sales, managing deposits, and ensuring compliance with laws. Your role will involve recruiting, training, and appraising staff to maintain high performance, as well as planning and executing marketing strategies.

To qualify for the Manager in Training position at Massage Envy Flowood, you must have a minimum of 3 years of experience in retail or hospitality management. Additional key skills include excellent organizational abilities, goal-oriented mindset, and a knack for creating positive relationships with customers and team members.

The salary for the Manager in Training role at Massage Envy Flowood ranges from $40,000 to $45,000 annually. Besides, you’ll also have the opportunity to earn bonuses and commissions monthly based on your performance, enhancing your overall compensation package.

As a Manager in Training at Massage Envy Flowood, you can expect a competitive benefits package that includes medical, vision, and dental coverage with employer contributions, a matching 401(k) plan, generous paid time off, an employee referral bonus program, and discounts on products, making it a rewarding place to work.

In your role as Manager in Training at Massage Envy Flowood, you will be instrumental in team development by providing ongoing training for staff, reviewing their performance regularly, and setting clear expectations. This empowers your team to grow and improves the overall guest experience.

To prioritize tasks effectively as a Manager in Training, focus on urgent responsibilities that impact daily operations, such as staff scheduling and inventory management, while balancing longer-term goals such as team training and marketing initiatives to drive sales.

Certainly! Share an example where you led your team through a busy season, highlighting your methods of communication, how you delegated tasks, and ways you motivated your team to meet or exceed their targets.

Discuss creative marketing strategies you’ve implemented or innovative sales promotions that encouraged customer engagement. Emphasize the importance of analyzing sales data to adjust tactics and improve results.

Explain your approach to conflict resolution by discussing how you identify the root cause of conflicts, promote open communication, and work collaboratively with involved parties to find mutually beneficial solutions.

Describe how you would ensure that every guest feels valued and appreciated, from greeting them warmly to training your staff on customer service excellence. Highlight your strategies for maintaining a positive and inviting atmosphere.

Share your hands-on experience managing budgets, regularly updating financial records, and how you identify cost-saving opportunities while maximizing profitability to keep the business running smoothly.

Discuss various acknowledgement methods you implement, such as recognition programs or performance incentives, and how you foster an inclusive, enjoyable work environment that encourages teamwork and continuous improvement.

Articulate your goals that align with the company mission, such as enhancing team performance and productivity, increasing customer satisfaction, or introducing innovative sales strategies to drive business growth.

Explain your approach to staying informed about industry regulations and standards, ensuring staff regularly receives training, and conducting regular audits to assess compliance in all operational aspects.

Share a detailed account of a promotional event you organized, discussing your planning process, how you engaged with customers before and during the event, and the resultant impact on sales and team morale.