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Community Support Specialist (Master's Level - Licensure Track)

Company Description

McClendon Center, founded in 1980, is a certified community based service provider operating under the District of Columbia Department of Behavioral Health.  As a leading not-for-profit organization in Washington, DC, the McClendon Center provides outpatient behavioral rehabilitation to the mentally ill by fostering creativity, promoting friendship, instilling independence, and providing an outlet for emotional growth and greater participation in the community.    

McClendon Center is a respected and high rated agency in the District of Columbia. The Center is also the only independent mental health agency in the District to be accredited by the Joint Commission on Accreditation of Healthcare Organizations.

Job Description

Are you a Master's level professional seeking to make a real difference in the lives of individuals with mental health needs? Are you passionate about gaining valuable clinical experience and achieving licensure? Join the McClendon Center team and grow your career with us!

PRINCIPAL ACCOUNTABILITIES:

  • Provide comprehensive clinical and community-based support to individuals with mental health diagnoses.
  • Conduct ongoing assessments of clients' needs and develop individualized service plans, including diagnostic reviews, every 180 days.
  • Offer crisis intervention and support to clients in need.
  • Assist clients in accessing essential resources, including benefits, housing, and community support services.
  • Provide education and support to clients and their families regarding symptom management and medication adherence.
  • Maintain accurate and timely documentation of all services provided, including progress notes and billing.
  • Complete required assessments, including crisis plans, DLA-20, GAIN, and Reaching Recovery assessments.
  • Participate in an on-call rotation to provide after-hours support to clients.
  • Advocate for clients within social, governmental, and community systems.
  • Collaborate with a multidisciplinary team and participate in staff meetings and training sessions.
  • Maintain client confidentiality and adhere to ethical standards.
  • Achieve and maintain productivity standards, with opportunities for monthly bonuses.

Qualifications

QUALIFICATIONS

  • Master's degree in Social Work, Counseling, Psychology, or a related field required.
  • Experience in a mental health or social services setting preferred.
  • Strong desire to pursue licensure (LGPC, LGSW, etc.).
  • Ability to work flexible hours, including evenings and weekends, as needed.

SPECIALIZED KNOWLEDGE AND SKILLS REQUIREMENTS:

  • Knowledge of mental health diagnoses and treatment modalities.
  • Strong clinical assessment and intervention skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively with diverse populations.  
  • Proficiency in electronic health records (EHR) and Microsoft Office Suite.  
  • Commitment to ethical practice and client advocacy.

LICENSURE SUPPORT & PROFESSIONAL GROWTH

  • Free Clinical Supervision Provided: We are dedicated to supporting your licensure journey by providing high-quality, free clinical supervision from experienced professionals.
  • Exam and Licensure Cost Coverage: We invest in your future by covering the costs of exams and/or licensure for eligible candidates.
  • Professional Development Opportunities: We offer ongoing training and development opportunities to enhance your clinical skills and knowledge.

ADDITIONAL INFORMATION

  • Competitive starting salary of $43,000 - $50,500 annually, based on experience.
  • Comprehensive benefits package, including 100% employer-paid health, dental, and wellness benefits.
  • Generous paid time off, retirement contributions, and tuition stipend.
  • Public Service Loan Forgiveness eligibility.
  • Company-provided technology and work tools.

Join our team and make a meaningful impact while advancing your career!

Additional Information

If you are ready for a new challenge in your professional career, submit your cover letter and resume online.

Resumes are reviewed on a rolling basis. 

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

McClendon Center is an equal opportunity employer and does not discriminate on the basis of race, color, national and ethnic origin, sex, marital status, religion, or disability.

No phone calls, please. Note: McClendon Center is not accepting resumes or referrals from agencies. If you are a recruiter, search firm, or employment agency, you will not be compensated in any way for your referral of a candidate even if Counseling at DuPont hires the candidate.

 

 

 

 

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What You Should Know About Community Support Specialist (Master's Level - Licensure Track), McClendon Center

Are you a Master's level professional eager to make a meaningful impact in the lives of those with mental health needs? Join the McClendon Center team as a Community Support Specialist and experience a fulfilling career in an environment dedicated to improving mental health outcomes. Located at 1629 K St NW in Washington, DC, the McClendon Center has been a beacon of hope since 1980, serving the community with top-notch outpatient behavioral rehabilitation services. In this role, you'll provide clinical and community-based support to individuals, conducting comprehensive assessments and developing tailored service plans to meet their unique needs. Your contribution will include crisis intervention, resource access assistance, and educational support for clients and their families—helping them navigate their journeys with dignity. Your day-to-day responsibilities will involve maintaining accurate records, participating in multidisciplinary team collaborations, and adhering to ethical practices. Plus, with the added benefit of free clinical supervision and coverage for licensure costs, you'll have the support you need to achieve your professional goals. The McClendon Center values its employees, offering competitive salaries ranging from $43,000 to $50,500, comprehensive health benefits, generous paid time off, and opportunities for professional development. If you're passionate about making a difference while advancing your career, we invite you to bring your skills to our innovative team and help us foster growth and independence in our community.

Frequently Asked Questions (FAQs) for Community Support Specialist (Master's Level - Licensure Track) Role at McClendon Center
What are the responsibilities of a Community Support Specialist at McClendon Center?

As a Community Support Specialist at McClendon Center, you'll engage directly with individuals facing mental health challenges. Your primary responsibilities include conducting assessments, developing individualized service plans, and providing crisis intervention. You’ll also help clients access necessary resources and deliver educational support to both clients and their families, ensuring they manage symptoms effectively and adhere to treatment plans.

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What qualifications do I need to apply for the Community Support Specialist position at McClendon Center?

To apply for the Community Support Specialist role at McClendon Center, you need a Master's degree in Social Work, Counseling, Psychology, or a related field. Additionally, candidates should demonstrate experience in mental health or social services, possess strong clinical assessment skills, and have a genuine desire to pursue licensure. Proficiency in electronic health records and excellent communication skills are also essential.

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Does McClendon Center provide support for licensure for Community Support Specialists?

Absolutely! McClendon Center is committed to the professional growth of its team members. They offer free clinical supervision to assist you on your journey to licensure, as well as covering exam and licensure costs for eligible candidates, ensuring you have the support you need to advance your career.

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What is the work environment like for a Community Support Specialist at McClendon Center?

The work environment at McClendon Center is collaborative and supportive. As a Community Support Specialist, you'll work within a multidisciplinary team, participating in meetings and training sessions to enhance your skills. The center is dedicated to ethical practice and client advocacy, providing a respectful and empowering atmosphere where compassionate professionals thrive.

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What are the benefits offered to Community Support Specialists at McClendon Center?

McClendon Center offers a competitive starting salary of $43,000 to $50,500 annually, along with a comprehensive benefits package that includes 100% employer-paid health, dental, and wellness benefits. Employees also receive generous paid time off, retirement contributions, tuition assistance, and are eligible for Public Service Loan Forgiveness. It's a workplace that truly values and invests in its employees.

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Common Interview Questions for Community Support Specialist (Master's Level - Licensure Track)
How do you approach developing individualized service plans for clients?

When developing individualized service plans, I prioritize understanding the unique needs and preferences of each client. I start with a comprehensive assessment, facilitating open communication to gather insights into their backgrounds, challenges, and goals, which guides the creation of a tailored plan that promotes their independence and overall well-being.

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Can you describe a time when you assisted a client during a crisis?

Certainly! I recall a situation where a client experienced a severe anxiety attack. I quickly assessed the situation, utilized de-escalation techniques, and provided emotional support while guiding the client to a safer environment. By collaborating with the client to identify coping strategies, we were able to stabilize them and engage in further support planning.

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What strategies do you use to engage with diverse populations?

Engaging with diverse populations requires sensitivity and adaptability. I employ active listening, culturally competent communication, and respect for all backgrounds. I strive to understand each client's unique context and tailor my approach to ensure they feel valued, empowered, and understood throughout our interactions.

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How do you ensure confidentiality while working with clients?

Maintaining confidentiality is paramount in my practice. I adhere to ethical guidelines and legal standards that protect client information. This includes secure documentation practices, discussing sensitive information only with relevant parties, and emphasizing the importance of trust to clients, assuring them their privacy is respected.

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What is your experience with crisis intervention?

I have experience with crisis intervention in both clinical and community settings. My approach focuses on quick assessment and the application of evidence-based techniques to de-escalate high-stress situations while ensuring the safety of clients. I also follow up with appropriate resources and support systems to address underlying issues.

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How do you document your services provided to clients?

I ensure my documentation is precise and timely, including detailed progress notes and service records that reflect the client's journey. I use electronic health records, maintaining organized files that comply with regulations while also enhancing communication within the multidisciplinary team.

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What do you believe are the keys to effective teamwork in a multidisciplinary setting?

Effective teamwork in a multidisciplinary setting hinges on open communication, respect for diverse expertise, and shared goals. I prioritize regular meetings, constructive feedback, and collaborations that leverage each team member's strengths to provide the best comprehensive care for clients.

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How do you stay current with best practices in mental health support?

To stay informed on best practices in mental health support, I read relevant literature, participate in training, and attend workshops. Additionally, I engage with professional organizations and online forums that focus on mental health advancements to continually enhance my skills and knowledge.

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Why do you want to work at McClendon Center?

I am drawn to McClendon Center due to its reputation for delivering quality community-based mental health support. The organization’s commitment to employee growth through clinical supervision and professional development resonates with my values, and I am excited about the opportunity to contribute to positive change in the community.

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How do you handle a situation where a client is non-compliant with their treatment plan?

When a client shows non-compliance with their treatment plan, I approach the situation with empathy, seeking to understand their reasons. I engage in open dialogue, exploring any barriers they might face, and work together to adjust the treatment plan in a way that supports their needs, promotes motivation, and reinforces their agency.

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Founded in 1980, McClendon Center is an independent, 501(c)(3) nonprofit, community-based health provider in the heart of Washington, DC. For over 40 years, it has provided critical programs and services to District residents with mental and behav...

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 19, 2025

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