Sales Associate - Alden, NY

As a Sales Associate at Crosby's in Alden, NY, your primary responsibilities include warmly welcoming customers, ensuring they have an inviting shopping experience, and assisting them in finding our delicious products. You’ll also be tasked with keeping the store organized and stocked to meet the demands of our valued customers, while contributing to a safe and well-run environment.

To be a successful Sales Associate at Crosby's in Alden, NY, a High School Diploma or equivalent is preferred, and applicants should generally be at least 18 years old. While prior experience in retail or customer service is a plus, what matters most is your energy, enthusiasm, and willingness to learn.

As a Sales Associate at Crosby's in Alden, NY, you can enjoy a range of benefits including a 20% employee discount on our delicious products, paid time off, a 401K plan, and referral bonuses. Additionally, you’ll have the chance to participate in our company-paid Employee Assistance Program, making your work experience even more rewarding.

Crosby's is committed to helping our Sales Associates grow and advance their careers. We provide ongoing training and development opportunities, foster a culture of teamwork and support, and encourage our associates to pursue leadership roles within the company.

The work environment for a Sales Associate at Crosby's in Alden, NY is dynamic and people-focused. You’ll collaborate with a close-knit team that celebrates individual and group successes, all while ensuring that our customers leave happy and satisfied.

Emphasize your abilities to connect with people, your commitment to creating positive customer experiences, and your eagerness to learn and grow within the company.

Discuss your approach to understanding the customer’s concerns, remaining calm, and working to find a solution that meets their needs while maintaining a professional demeanor.

Share specific examples of how you've collaborated with others in previous roles, highlighting the importance of communication and support in achieving common goals.

Explain that listening actively to customer needs, being knowledgeable about the products, and maintaining a friendly and approachable attitude are vital to delivering excellent service.

Demonstrate your ability to adapt and prioritize tasks based on immediate demands, ensuring customer satisfaction while keeping store operations smooth and efficient.

Share your passion for interacting with people, helping customers find what they need, and the satisfaction that comes from creating a memorable shopping experience.

Discuss your attention to detail and organizational skills, as well as any previous experience you have had managing stock levels or conducting inventory assessments.

Research and summarize Crosby's focus on community, customer satisfaction, and teamwork, explaining how these values align with your own work ethic.

Provide a specific example that highlights your dedication to customer satisfaction and your proactive approach to addressing customer needs.

Emphasize your understanding of maintaining store cleanliness and organization, mentioning tasks like stock management, regular cleaning routines, and ensuring products are well-presented.