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Clinical Specialist - CAS Lubbock, TX  West Texas image - Rise Careers
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Clinical Specialist - CAS Lubbock, TX West Texas

We anticipate the application window for this opening will close on - 11 Apr 2025


 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives. 

CAS seeks collaborative candidates who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients. We look for candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice, and taking action.  
 

Primary Responsibilities

  • Provide technical, educational, clinical and sales support to assist the Region in meeting Cardiac Ablation Solutions sales and customer service objectives.   

  • Represents Medtronic CAS during ablations procedures to provide troubleshooting and other technical assistance

  • Receives technical inquiries by customers. Researches solutions to questions or problems (e.g., Catheter, Console, Generator support)

  • Educational Support

  • Educates and trains physicians, hospital personnel and office staff on technical matters relating to AFS products and related procedures.

  • One-on-one training sessions 

  • In-service education programs 

  • Seminars and/or outside symposiums

  • Assists RM and field training department in educating/training new Clinical Specialists and Account Managers

  • Provides training and resources for hospital staff to enable them to conduct training for their personnel 

  • Sales Support

  • Updates sales representatives concerning procedure. Immediately notifies Account Manager regarding issues or problems requiring follow-up

  • Serves as effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS products, service and support

  • Promotes the safe and effective use of Medtronic CAS products and related procedures

  • Understands national, regional and territory sales objectives. Works in partnership with Account Manager to achieve exceed goals

 

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.

To learn more about Inclusion & Diversity at Medtronic Click Here

Must Have Minimum Requirements

To be considered for this role, please ensure these minimum requirements are evident on your resume.

  • High School diploma PLUS a minimum 6 years of work experience in healthcare within an EP, Cath Lab setting or sales in cardiac field​

OR

  • Associate degree PLUS a minimum of 4 years of work experience in healthcare within an EP, Cath Lab setting or sales in cardiac field

​​OR

  • Bachelor degree PLUS a minimum 2 years work experience in healthcare within an EP, Cath Lab setting or sales in cardiac field

Preferred Qualifications:

  • Preference will be given to local qualified candidates and candidates with Medtronic experience

  • B.A./B.S. Degree in nursing, cardiovascular, life sciences, or technical discipline with minimum of four years’ work experience in cardiac field, hospital/clinic or sales

  • Pacing school/ATI-like training program in addition to BQs

  • Proven track record with technical training assignments

  • Experience in the cardiac catheter ablation field, EP lab, in a hospital/clinic or EP medical sales providing technical / clinical support

Additional Job Requirements:

  • Environmental exposure to infectious disease and radiation

  • Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise

  • Clinical Specialists will on occasion be required to travel outside of their assigned territory and possibility overnight

  • Ability to freely move throughout the facility, use a phone, keyboard and mouse, visually able to interact with personal computers

  • Must be able to stand/sit/walk for 8 hours a day

  • Must have a valid driver’s license

  • Ability to travel up to 80%

Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application. Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel.

Business Description

Cardiac Ablation Solutions offers cardiac mapping and ablation solutions to treat patients with abnormal heart rhythms. Our vision is to help patients worldwide by advancing innovation for the diagnosis and ablation of cardiac arrhythmias, enabling clinicians to perform procedures with superior outcomes.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation
 

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

Salary ranges for U.S (excl. PR) locations (USD):$76,000.00 - $85,000.00

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).


In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

 

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

 

Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

 

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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Average salary estimate

$80500 / YEARLY (est.)
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$76000K
$85000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Clinical Specialist - CAS Lubbock, TX West Texas, Medtronic

Join Medtronic as a Clinical Specialist in Lubbock, TX, where you’ll play a pivotal role in advancing cardiac care! As a Clinical Specialist for Cardiac Ablation Solutions (CAS), you'll engage in both technical and educational support, partnering with healthcare professionals to improve patient outcomes. Every day is an opportunity to make a difference by assisting during ablation procedures, making sure physicians have the technical assistance they need, and providing in-depth training for hospital staff on our cardiac products. Your expertise will not only help in troubleshooting and resolving inquiries but also in elevating the knowledge of the healthcare teams you work with. Working closely with account managers, you'll ensure that our customer service objectives are met, uphold the highest standards of reliability and quality, and promote the safe use of our innovative products. Plus, with a strong focus on teamwork, you’ll join a diverse group of passionate individuals who share your commitment to driving innovation in healthcare. At Medtronic, we not only support your professional growth through mentorship and training but also foster an inclusive environment where everyone’s voice is heard. If you’re looking to launch a fulfilling career that truly changes lives, apply today and become part of our mission to make healthcare more accessible!

Frequently Asked Questions (FAQs) for Clinical Specialist - CAS Lubbock, TX West Texas Role at Medtronic
What are the primary responsibilities of a Clinical Specialist at Medtronic?

As a Clinical Specialist at Medtronic, your primary responsibilities will include providing technical and educational support to clients in the cardiac ablation field. You'll aid during ablation procedures by offering troubleshooting assistance and training healthcare professionals on our products. Also, you’ll collaborate with sales representatives to meet customer needs, ensuring the reliability and effectiveness of our Cardiac Ablation Solutions.

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What qualifications are required for the Clinical Specialist position at Medtronic?

To qualify for the Clinical Specialist position at Medtronic, candidates must have a minimum of 6 years of work experience in healthcare within an EP or Cath Lab setting, or 2-4 years of relevant experience with an appropriate degree. Preferred qualifications include a Bachelor’s degree in a health-related field and previous experience in cardiac medical sales or technical training assignments.

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How does Medtronic support the growth of its Clinical Specialists?

Medtronic is dedicated to professional growth, offering extensive training and mentorship opportunities for Clinical Specialists. You’ll engage in one-on-one training sessions, in-service education programs, and seminars, ensuring you’re well-prepared to support healthcare professionals effectively and enhance your career.

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What is the expected travel requirement for a Clinical Specialist at Medtronic?

The role of a Clinical Specialist at Medtronic typically requires travel up to 80% of the time within your designated territory, including the potential for overnight stays. This travel is essential to provide real-time support during procedures and to foster quality relationships with healthcare partners.

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What is the salary range for a Clinical Specialist at Medtronic in Lubbock, TX?

The salary range for a Clinical Specialist at Medtronic in Lubbock, TX, is between $76,000 and $85,000 annually. Compensation may vary based on experience, certification, and local market conditions, and includes opportunities for additional performance-based incentives.

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Common Interview Questions for Clinical Specialist - CAS Lubbock, TX West Texas
Can you describe your experience in the cardiac ablation field?

When answering this question, detail your relevant experience in cardiac ablation, including specific roles and accomplishments. Discuss any hands-on experience in an EP or Cath Lab, and how you’ve supported healthcare providers. Clearly articulate how this experience prepares you for the Clinical Specialist role at Medtronic.

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How do you approach training healthcare professionals on medical devices?

To answer this question effectively, provide examples of previous training sessions you've conducted. Highlight your ability to communicate complex information clearly and engage participants, ensuring they feel comfortable using the devices. Discuss how you adapt your training style to meet the needs of different audiences.

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What strategies do you use to troubleshoot technical issues during procedures?

In your response, discuss specific troubleshooting strategies you’ve employed in previous roles. Highlight your analytical thinking and problem-solving skills, emphasizing how you work collaboratively under pressure while ensuring patient safety and optimal outcomes.

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How do you stay informed about the latest developments in cardiac technologies?

Mention the resources you use to stay updated, such as industry journals, conferences, and professional networks. You might also discuss any relevant training or certifications you've pursued, indicating your commitment to continuous learning in the fast-evolving field of cardiac solutions.

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How do you manage customer expectations in a high-stress environment?

Discuss your methods for relationship management, including communication strategies and empathy in understanding customer challenges. Illustrate your experience in high-stress situations while maintaining professionalism and delivering quality support, particularly during critical procedures.

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Can you provide an example of a successful collaboration with sales representatives?

Share a specific example that highlights how you effectively partnered with sales teams to meet customer needs and exceed sales objectives. Describe your role in the collaboration and the positive results that came from working together.

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What motivates you to work in the healthcare technology sector?

Articulate your passion for helping patients and the healthcare community through innovative solutions. Reflect on personal experiences that inspire you in this field, and connect that motivation to how you would represent Medtronic's mission and values as a Clinical Specialist.

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How would you handle a situation where a physician has a technical question you cannot answer immediately?

Describe a calm and professional approach to handling the situation, emphasizing the importance of timely responses. Discuss how you would assure the physician of your commitment to finding the correct information promptly and following up with them to maintain trust.

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What qualities do you believe are essential for a successful Clinical Specialist?

Highlight key qualities such as excellent communication skills, technical knowledge, problem-solving abilities, and teamwork. Discuss how these qualities contribute to effective support in a clinical environment and align with Medtronic's commitment to patient-centric solutions.

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What do you think is the most significant challenge in the cardiac ablation field today?

Your response should address current challenges such as the need for better patient outcomes or technological advancements. Discuss potential solutions or innovations you're aware of, conveying your industry knowledge and interest in contributing to advancements at Medtronic.

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