Health Unit Coordinator- FT Nights- MHP - 24/7 Emergency Care Center

The Health Unit Coordinator at Memorial Pembroke is responsible for a variety of administrative and clerical tasks that support patient care and nursing staff. Key duties include assisting with patient admissions, transfers, and discharges, maintaining patient records, performing clerical tasks such as filing and ordering supplies, and answering phones to facilitate communication within the healthcare setting.

To apply for the Health Unit Coordinator position at Memorial Pembroke, candidates are required to have a High School Diploma or equivalent. While no prior work experience is necessary, familiarity with medical terminology and strong organizational skills are essential. The role demands critical thinking, effective communication, and the ability to work calmly in a busy emergency care environment.

Success as a Health Unit Coordinator at Memorial Healthcare System hinges on various skills, including strong organization and time management abilities, robust communication skills, and proficiency in administrative tasks. Additionally, a commitment to patient safety and a customer service mindset are crucial to ensure a positive experience for patients and healthcare staff alike.

A typical workday for a Health Unit Coordinator at Memorial Pembroke involves a mix of administrative support, patient interaction, and teamwork. Coordinators begin by assessing the day's patient admissions and discharges, maintaining accurate records, managing supplies, and answering calls. The dynamic environment means that no two days are the same, and being able to adapt to changing situations is key.

Yes, new Health Unit Coordinators at Memorial Pembroke receive comprehensive training to familiarize them with policies, procedures, and systems in place. This preparation ensures that coordinators are well-equipped to handle the responsibilities of the role while supporting the healthcare team effectively.

When answering this question, highlight any specific administrative tasks you've handled in the past, such as managing records, coordinating schedules, or handling communication. Emphasize your attention to detail and efficiency in these tasks, as they are crucial for a Health Unit Coordinator.

This is an opportunity to showcase your organizational skills. Explain your approach to prioritizing tasks, such as making a list, focusing on urgent matters, and how you manage competing demands effectively. Share an example of a previous experience demonstrating these skills.

Discuss your communication style and how you adapt it based on the audience. You might mention active listening, being clear and concise, and confirming understanding. Providing examples of how you've successfully communicated in previous roles can make your answer more impactful.

This question assesses your problem-solving and interpersonal skills. Share a specific scenario where you faced a challenge, how you approached it, and the resolution. Focus on maintaining professionalism and compassion, key qualities for a Health Unit Coordinator.

Provide insight into your coping strategies for managing stress, such as time management techniques or taking breaks when necessary. Sharing any personal stories that highlight your resilience can help illustrate your ability to thrive in a demanding environment.

Discuss any formal education, independent study, or experience that has equipped you with an understanding of medical terminology. Being familiar with relevant terms is crucial for a Health Unit Coordinator, as it enhances communication and operational efficiency in healthcare.

Think back to a time when your actions positively impacted patient care. This could include streamlining processes, improving communication among staff, or actively supporting patient needs. Provide specifics and the outcome of your contributions.

Customize your response to reflect your passion for healthcare and the values of Memorial Healthcare System. Discuss your admiration for their commitment to quality patient care and how your career goals align with this mission.

Highlight the importance of confidentiality within healthcare and the procedures you follow to ensure compliance with regulations like HIPAA. Providing examples of your adherence to confidentiality protocols can reinforce your commitment to patient privacy.

Emphasize the importance of collaboration in healthcare and how various roles work together to achieve common goals. Share examples of how you've been an effective team player and contributed to a positive team dynamic in previous positions.