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Patient Care Tech (PCT) - Intermediate care - St. Elizabeth Boardman Hospital - 4S image - Rise Careers
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Patient Care Tech (PCT) - Intermediate care - St. Elizabeth Boardman Hospital - 4S

Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.

Summary of Primary Function/General Purpose of Position
The Patient Care Tech (PCT) provides direct patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, and guidelines of the organization.

Essential Job Functions

  • Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties. 
  • Acts as liaison between patient and nurse to report changes and/or concerns.
  • Provides high-level customer service to all patients, patient's family, visitors, and employees.
  • Provides accurate, precise, timely documentation when applicable for patient care.
  • Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
  • Performs delegated tasks once competency has been validated.
  • Mobilizes patients using therapeutic transfer techniques which foster independence and safety.
  • Fosters independence by encouraging patients to complete tasks as independently as possible.
  • Individualizes care based on patient's interests and hobbies.



This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification
BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care)

Must have completed one of the following: (required)
Successful completion of nursing aide training program OR
Successful passing of STNA State Tested Nurse Aide (required if OH LTC), OR CNA Certified Nurse Aide, OR Nurses Aide state testing or completed a nursing program that had one clinical nursing course and one clinical rotation,
OR 1 year of relevant experience in a clinical setting


Education
None

Work Experience
Recent experience in acute care, physician's office, home health/hospice, or long term care facility, with a preference for the setting in which they are applying (preferred)

Training
EPIC Electronic Health Record (EHR) training (preferred)

Language
None

Skills

  • Ability to clearly communicate to other members of the healthcare team
  • Ability to understand and follow directions of healthcare team
  • Knowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care)
  • Knowledge and demonstration of infection prevention and transmission-based precautions
  • Understanding of clerical duties and office-based technology
  • Ability to work in a team
  • Patient data collection and documentation (i.e. vital signs, intake/output, change in patient condition)
  • Basic hygiene and activities of daily living care
  • Ability to assist with feeding, hydration, and nutrition
  • Ability to assist with bowel and bladder elimination
  • Ability to assist with ambulation and patient mobility
  • Use of clinical technology
  • Compassionate, relationship-based approach in care activities
  • Accountability for completion of assigned tasks
  • Escalation of concerns via chain of comma


Working Conditions
Periods of high stress and fluctuating workloads may occur
May be exposed to physical altercations and verbal abuse
May be required to use physical restraints
May be exposed to high noise levels and bright lights
May be exposed to limited hazardous substances or body fluids
May be exposed to human blood and other potentially infectious materials
May have periods of constant interruptions
Prolonged periods of working alone

Physical Requirements
Lifting/Carrying (0-50 lbs.)   34-66%
Lifting/Carrying (50-100 lbs.)    67-100%
Push/Pull (0-50 lbs.)   34-66%
Push/Pull (50-100 lbs.)    34-66%
Stoop/Kneel   34-66%
Crawling    1-33%
Climbing    1-33%
Balance    34-66%
Bending    67-100%
Sitting    34-66%
Walking    67-100%
Standing   67-100%

Additional Physical Requirements/Hazards
Manual dexterity (eye/hand coordination)
Perform shift work
Maneuver weight of patients
Hear alarms/telephone/audio recorder
Reach above shoulder
Repetitive arm/hand movements
Finger Dexterity
Color Vision
Acuity - far
Acuity - near
Depth perception
Use of latex products
Exposure to toxic/caustic/chemicals/detergents
Exposure to moving mechanical parts
Exposure to dust/fumes
Exposure to potential electrical shock
Exposure to x ray/electromagnetic energy
Exposure to high pitched noises
Gaseous risk exposure

Patient Population
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.
Neonates (0-4 weeks)
Infant (1-12 months)
Pediatrics (1-12 years)
Adolescents (13-17 years)
Adults (18-64 years)
Geriatrics (65 years and older)

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Patient Care Tech (PCT) - Intermediate care - St. Elizabeth Boardman Hospital - 4S, Mercy Health BSMH

At St. Elizabeth Boardman Hospital, we're looking for an enthusiastic Patient Care Tech (PCT) to join our Intermediate Care team. Our mission is simple: help our patients be well in mind, body, and spirit. In this role, you'll be integral in fostering this mission by delivering hands-on care in a supportive and compassionate environment. As a PCT, you'll assist with daily patient activities, measure vital signs, and help patients with personal hygiene and mobility issues, ensuring they feel comfortable and at ease. You’ll work closely with Registered Nurses to communicate changes and concerns concerning patient conditions, making your role crucial in the continuum of patient care. High-level customer service is key as you interact with patients and their families, providing timely documentation and reports about patient needs during hand-off processes. Your role will also include encouraging patient independence, tailoring care to their individual interests and hobbies, and utilizing your skills in a collaborative team. If you are someone who loves providing care and making a tangible difference in patients' lives, this is the perfect opportunity for you at St. Elizabeth Boardman Hospital!

Frequently Asked Questions (FAQs) for Patient Care Tech (PCT) - Intermediate care - St. Elizabeth Boardman Hospital - 4S Role at Mercy Health BSMH
What are the main responsibilities of a Patient Care Tech at St. Elizabeth Boardman Hospital?

As a Patient Care Tech (PCT) at St. Elizabeth Boardman Hospital, you will be responsible for providing direct patient care, including measuring vital signs, assisting with personal hygiene, and ensuring patient comfort. You'll act as a vital liaison between patients and nurses to report any changes in patient condition, engage in accurate documentation, and help patients with mobility and daily living activities harmoniously.

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What skills are required for a Patient Care Tech position at St. Elizabeth Boardman Hospital?

Key skills for the Patient Care Tech position at St. Elizabeth Boardman Hospital include effective communication, understanding of healthcare safety standards, and the ability to assist with activities of daily living. Compassion, teamwork, and the ability to follow directions from healthcare professionals are also crucial. Knowledge of infection prevention and clinical technology will greatly enhance your effectiveness in this role.

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What kind of experience is preferred for a Patient Care Tech at St. Elizabeth Boardman Hospital?

Preferred experience for a Patient Care Tech (PCT) at St. Elizabeth Boardman Hospital includes recent work in acute care settings, physician's offices, home health/hospice, or long-term care facilities. Prior experience in the environment you are applying for increases your chances of success in the role.

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What certifications are needed for the Patient Care Tech position at St. Elizabeth Boardman Hospital?

For the Patient Care Tech (PCT) role at St. Elizabeth Boardman Hospital, certification in Basic Life Support (BLS) is preferred upon hire. Additionally, you will need to possess one of the following: successful completion of a nursing aide training program, certification as a Nurse Aide or completion of a nursing program with a clinical course and rotation, or one year of relevant clinical experience.

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What are the working conditions like for a Patient Care Tech at St. Elizabeth Boardman Hospital?

Working conditions as a Patient Care Tech (PCT) at St. Elizabeth Boardman Hospital can vary, with the potential for high stress and fluctuating workloads. You might encounter physical altercations, exposure to loud environments, and may be required to perform certain physical tasks. However, this role is rewarding as you play a crucial part in patient care and well-being.

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Common Interview Questions for Patient Care Tech (PCT) - Intermediate care - St. Elizabeth Boardman Hospital - 4S
Can you describe a time when you provided exceptional patient care as a Patient Care Tech?

When answering this question, highlight a specific instance where your actions positively impacted a patient's experience. Focus on your approach, the challenges you faced, and the outcome. Emphasize your compassion and teamwork in delivering care.

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How do you handle difficult or challenging patients?

Discuss your techniques for de-escalating situations, staying calm, and understanding the patient's perspective. It’s beneficial to mention methods such as active listening, patience, and involving the healthcare team to ensure appropriate care.

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What do you like most about working as a Patient Care Tech?

Share your passion for patient care and helping others. You could talk about how each interaction teaches you something new and how rewarding it is to contribute to their progress and well-being.

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How do you prioritize tasks when caring for multiple patients?

Explain your approach to time management and prioritization. Discuss techniques such as assessing patient needs, creating task lists, and being adaptable in a fast-paced environment to ensure all patients receive the best care possible.

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What measures do you take to ensure patient safety?

Discuss your understanding of protocols related to safety, including following infection control procedures, keeping an organized environment, and being vigilant for any changes in patient conditions that may lead to safety concerns.

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How do you ensure effective communication with the nursing staff?

Answer by highlighting the importance of clarity in communication. Discuss using precise language, maintaining detailed records, and being proactive in sharing any observations or updates regarding patient condition to support collaborative care.

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What experience do you have with electronic health records?

Share your familiarity with electronic health records systems, emphasizing any specific training you've received, and how you have utilized these systems to document patient care effectively.

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How would you handle a situation where a patient refuses to cooperate?

Describe your approach of remaining calm, respectful, and understanding the reasons behind their refusal. Discuss using motivational interviewing techniques to encourage their cooperation while respecting their autonomy.

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What do you believe is the most important quality for a Patient Care Tech?

Emphasize qualities such as empathy, patience, and teamwork. Explain that each affects how you interact with patients and colleagues and contributes to overall patient satisfaction and care outcomes.

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How do you support patients in their daily activities?

Mention your strategies for encouraging patient independence while providing supportive care. Talk about how personalizing your approach based on individual interests can enhance their experience.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 30, 2025

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