Tech Audio Video-Union - Excalibur

As an A/V Technician at Excalibur, your main responsibilities will include the setup and dismantling of audio, video, lighting, and internet equipment throughout the property. You will operate A/V equipment for various events like meetings and guest functions, troubleshoot technical issues, and ensure compliance with safety standards, all while providing outstanding customer service to clients and guests.

To qualify for the A/V Technician position at Excalibur, you will need a high school diploma or equivalent and at least 2 years of experience in an A/V, production, or theatrical role. Familiarity with Dante and BSS audio systems is advantageous, along with strong troubleshooting skills, effective communication, and the ability to work both independently and in a team setting.

The starting rate for an A/V Technician at Excalibur is $38.80 per hour. This role not only offers competitive pay but also comes with various benefits and opportunities for professional growth within MGM Resorts International.

As an A/V Technician at Excalibur, you should be prepared to work varied shifts, including weekends and holidays. Flexibility is important as you may be needed on-call to support events and functions throughout the property.

A/V Technicians at Excalibur enjoy a comprehensive benefits package that includes wellness incentive programs, discounts on hotels, food, and entertainment, free meals in the employee dining room, as well as access to healthcare, financial benefits, and support for professional and personal development.

When answering this question, highlight specific examples of the types of A/V equipment you've worked with, mentioning any relevant projects or events. Detail your role in setup, operation, and troubleshooting to demonstrate your expertise.

Discuss your knowledge of safety protocols, including how you assess equipment before usage, follow guidelines during setup and operation, and ensure safe handling of heavy equipment. Showing your commitment to safety will reflect positively in your interview.

Share a systematic approach to identifying and resolving technical issues. Discuss past experiences where you've successfully troubleshot problems under pressure, emphasizing your problem-solving skills and ability to think critically.

Talk about methods you use for time management, such as creating a checklist or prioritizing based on event schedules. Emphasize your ability to stay organized and adapt quickly to changes while ensuring every client’s needs are met.

Provide a specific example that showcases your customer service skills. Explain how you assessed client needs, addressed their concerns, and ultimately contributed to a successful event through effective communication and technical support.

Discuss a challenge you’ve faced in past roles, such as managing tight deadlines or dealing with unexpected technical failures. Explain how you overcame this challenge, highlighting resilience and adaptability.

Demonstrate your interest in MGM Resorts International by mentioning specific shows, events, or attractions they are known for. This showcases your preparation and helps you connect your skills to their needs.

Share your commitment to continuous learning through online courses, workshops, or industry certifications. Mention any recent trends or technologies in A/V that you’ve explored to keep your skills relevant.

Express your excitement about working in a dynamic, entertainment-driven environment like Excalibur, emphasizing how your skills align with their mission to deliver unforgettable experiences to guests.

Describe your strategies for staying calm and focused during high-pressure situations, such as maintaining communication with the team, relying on your preparation, and staying solutions-oriented to ensure a seamless event.