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Social Media Assistant - Black Information Network

iHeartMedia Markets

                                                                             

Current employees and contingent workers click here to apply and search by the Job Posting Title.

                                                                             

The audio revolution is here – and iHeart is leading it!  iHeartMedia, the number one audio company in America, reaches 90% of Americans every month -- a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service.  In fact, we have:

  • More #1 rated markets than the next two largest radio companies combined;

  • We’re the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix;

  • iHeart is the home of many of the country’s most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America;

  • We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour;

  • iHeartRadio is the #1 streaming radio digital service in America;

  • Our social media footprint is 7 times larger than the next largest audio service; and

  • We have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale.  As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option. 

Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity.  Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.

Only one company in America has the #1 position in everything audio: iHeartMedia!

If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway.  At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!

                                                                             

What We Need:

The Social Media Assistant for the Black Information Network will support the content team in growing engagement, strengthening brand recognition, and driving audience reach and revenue through impactful social storytelling. This role is ideal for creatives who are passionate about content creation and love finding new ways to tell compelling stories through social media.

The ideal candidate is a self-starter who thrives in a fast-paced, 24/7 news environment. While independence is key, being a team player is of the utmost importance—collaboration is at the heart of everything we do.

We’re looking for someone who is chronically online—the kind of person who lives and breathes social media, always knows the latest trends, and genuinely loves creating content. If making TikToks, brainstorming viral moments, and experimenting with creative storytelling excites you, this role offers plenty of space for fun and innovation.

At BIN, our mission is to inform and empower the Black community—so it’s essential that you’re tapped into Black culture, conversations, and current events. You should not only understand the significance of this role but also know how to engage and speak authentically to our audience in a way that’s impactful, respectful, and culturally resonant.

This role reports directly to the Senior Director of Digital & Social Strategy.

                                                                             

What You'll Do:

Key Responsibilities:

  • Manage and maintain BIN’s daily social media presence, ensuring content is consistently engaging and aligned with the brand’s voice.

  • Create visually compelling social content using Canva, Photoshop, and other graphic design tools to enhance storytelling.

  • Stay on top of social media trends, keeping the team informed and incorporating timely, relevant content into daily strategy.

  • Write engaging, culturally relevant social copy that resonates with BIN’s audience.

  • Monitor emerging platforms and explore opportunities to integrate them into BIN’s broader social strategy.

  • Track analytics and performance metrics to optimize content and improve engagement.

  • Collaborate with internal teams to support editorial, marketing, and partnership initiatives.

  • Engage with the audience by responding to comments and fostering meaningful conversations.

  • Be flexible and available beyond traditional 9-to-5 hours as news is constantly evolving (this is an hourly role, so OT is available as needed).

  • Provide general administrative support to the social team as needed.

                                                                             

What You'll Need:

Experience/Skills/Qualifications:

  • 1+ years of experience in social media, digital marketing, or content creation. Experience in news, entertainment, or cultural media is a plus.

  • Strong understanding of Instagram, TikTok, X (Twitter), Facebook, Threads, BlueSky, and other emerging social platforms.

  • Graphic design skills (Canva, Photoshop, or equivalent) are required.

  • Experience using social media management platforms like Sked, Hootsuite, Later, or similar is a plus.

  • Excellent writing and communication skills with a keen eye for detail.

  • Ability to pivot quickly in a fast-paced, 24/7 news cycle while maintaining accuracy and creativity.

  • A balance of creativity and strategy—we want someone who can dream up ideas and also analyze what works.

  • Strong organizational and multitasking skills.

  • Bachelor’s Degree in Marketing, Media, Communications, Journalism, or a related field is preferred but not required.

                                                                             

What You'll Bring:

  • Respect for others and a strong belief that others should do this in return
  • Full proficiency to perform work with limited supervision and to take a broad perspective resolving problems of infrequent/atypical nature
  • Comfort acting as a resource for less experienced colleagues
  • Commitment to process improvement for overall team effectiveness
  • Strong written and verbal communication and ability to explain details and complex information

Compensation:

Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data.

$17.30 - $21.63

                                                                             

Location:

New York, NY: 125 West 55th Street, 10019

                                                                             

Position Type:                                                                                             

Regular

                                                                             

Time Type:

Full time

                                                                                 

Pay Type:

Hourly

                                                                                 

Benefits:

iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

  • Employer sponsored medical, dental and vision with a variety of coverage options

  • Company provided and supplemental life insurance

  • Paid vacation and sick time

  • Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing

  • A Spirit day to encourage and allow our employees to more easily volunteer in their community

  • A 401K plan

  • Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving

  • ​A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

                                                                             

We are accepting applications for this role on an ongoing basis.

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Non-Compete will be required for certain positions and as allowed by law.

Our organization participates in E-Verify.  Click here to learn about E-Verify.

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CEO of iHeartMedia
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Robert W. (Bob) Pittman
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$35884K
$44967K

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What You Should Know About Social Media Assistant - Black Information Network, iHeartMedia

Are you a social media wizard with a passion for storytelling? Join the Black Information Network as a Social Media Assistant in the bustling heart of New York City! At iHeartMedia, we are at the forefront of the audio revolution, reaching millions of Americans every month. We pride ourselves on our diverse and dynamic workplace where collaboration and creativity thrive. As a Social Media Assistant, you'll play a crucial role in shaping our brand's online presence. You’ll support the content team by creating visually striking social media content, writing culturally relevant posts, and engaging with our vibrant audience. If you love making TikToks, engaging in social discourse, and keeping up with the latest trends, this is the perfect role for you. You will have the opportunity to work closely with the Senior Director of Digital & Social Strategy, all while managing our daily social media presence. Your creativity will shine as you use graphic design tools to enhance storytelling. This role is ideal for someone who not only understands social media trends but also knows how to resonate with our audience in meaningful ways. With your skills and passion, you'll help us empower and inform the Black community. So, are you ready to turn ideas into impactful stories? Join us at iHeartMedia and be part of an innovative team that values your unique perspective!

Frequently Asked Questions (FAQs) for Social Media Assistant - Black Information Network Role at iHeartMedia
What are the responsibilities of a Social Media Assistant at iHeartMedia's Black Information Network?

As the Social Media Assistant at iHeartMedia's Black Information Network, you will manage daily social media presence, create engaging content, and engage with the audience. Your responsibilities include crafting culturally relevant social copy, monitoring trends, and analyzing performance metrics. By collaborating with internal teams, you'll support various initiatives and enhance our brand's voice across platforms.

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What qualifications do I need to apply for the Social Media Assistant position at iHeartMedia?

To apply for the Social Media Assistant role at iHeartMedia, you should have at least 1 year of experience in social media, digital marketing, or content creation. A strong understanding of platforms like Instagram, TikTok, and others is essential, along with graphic design skills in tools like Canva and Photoshop. Excellent communication skills and the ability to adapt in a fast-paced environment are also key qualifications.

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How does the Social Media Assistant role contribute to the mission of the Black Information Network?

The Social Media Assistant role at iHeartMedia is vital in promoting the mission of the Black Information Network, which is to inform and empower the Black community. By engaging authentically with our audience and creating compelling content that reflects cultural conversations, you will directly contribute to building a strong brand presence and enriching the community's voice.

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What skills will I develop as a Social Media Assistant at iHeartMedia?

Working as a Social Media Assistant at iHeartMedia will help you refine your content creation, social media strategy, and graphic design skills. You'll also develop strong analytical skills by tracking performance metrics, learn to navigate a fast-paced news cycle, and enhance your collaboration abilities with diverse teams, ultimately preparing you for greater responsibilities in digital marketing.

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What does a typical day look like for a Social Media Assistant at iHeartMedia?

A typical day for a Social Media Assistant at iHeartMedia involves managing social media accounts, creating content, monitoring trends, and engaging with followers. You'll collaborate with the team on various projects, analyze performance metrics to adapt strategies, and ensure that content resonates with our audience while staying true to our brand's voice. Flexibility to respond to news and trends is crucial in this fast-paced role.

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Common Interview Questions for Social Media Assistant - Black Information Network
Can you describe your experience with social media content creation?

Highlight specific platforms you've managed and types of content you've created. Discuss any analytics you've analyzed and how you adapted your strategy based on engagement metrics.

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How do you stay updated with current social media trends?

Share your strategies for staying informed, such as following industry leaders, participating in webinars, or engaging in relevant online communities. Mention any tools or platforms you use.

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What is your approach to engaging with an audience on social media?

Discuss your methods for fostering meaningful conversations, responding to comments, and tailoring content to encourage interaction. Share examples of past successes if possible.

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How do you ensure that your content is culturally relevant?

Explain how you stay informed about cultural conversations and events. Highlight your ability to connect with diverse audiences while remaining respectful and authentic.

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What graphic design tools are you familiar with?

Mention specific graphic design software you have experience with, like Canva or Photoshop, and discuss how you've used these tools for past projects.

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Describe a time you managed a fast-paced project. How did you handle it?

Provide a specific example of a project with tight deadlines. Discuss your time management strategies and how teamwork played a role in your success.

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How do you handle constructive criticism on your work?

Share your perspective on the importance of feedback and describe how you use it to improve your skills and content. Consider mentioning a specific instance where you adapted based on feedback.

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What motivates you to work in social media?

Discuss your love for storytelling, creativity, and connecting with others. Mention your desire to empower communities through effective communication and relevant content.

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How do you analyze the performance of your social media content?

Explain the metrics you focus on, such as engagement rates and shares. Discuss how you adjust your strategy based on this data.

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What do you believe is the key to successful social media marketing?

Discuss effective content strategy, understanding your audience, and utilizing trend analysis. Emphasize the balance between creativity and analytical strategy.

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It is our mission to foster and embrace a culture that empowers our employees of all backgrounds at every level of our company to grow through creativity, curiosity and constant innovation in our ever-changing industry.

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Full-time, on-site
DATE POSTED
April 2, 2025

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