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Content Coordinator

Overview

COMPANY OVERVIEW

Milo’s Tea Company is one of the fastest growing beverage companies in the US. Our culture and operations are built on the belief that we can make a difference in the world. That’s why we put People First and strive to continually reduce our environmental impact on the planet. We leverage our world class operations and decades-long distribution partnerships to grow the footprint of our core products and create new, innovative beverage products.

  •  We are the #1 and fastest growing brand in the Refrigerated Tea Category in the nation.
  •  Our core mission is that we put people and the planet first and by doing this, it will be good for our business.
  •  We are committed to unlocking the personal genius of every associate and have a strong focus on growth and learning.
  •  Our Company is women-led and strongly committed to Diversity, Inclusion, and Belonging.
  •  We are committed to annual charitable giving by delivering upon our 1% profit pledge.
  •  We are Platinum Certified in Zero Waste Manufacturing; recycling, reducing, and reusing 95% of waste at our facilities            

 By being a part of the Milo’s TEAm, you’ll get to collaborate with a group of passionate and high-performing people, where everyone feels empowered to do their best work and feels good about the work they’re doing.

And as a "People First" company, Milo’s is committed to the success and well-being of our associates, customers, and fans, no matter their gender, race, or creed. Some of the great things offered that reflect our commitment include:

And as a "People First" company, Milo’s is committed to the success and well-being of our associates, customers, and fans, no matter their gender, race, or creed. Some of the great things offered that reflect our commitment include:

  •  Competitive salary with bonus opportunities for various roles
  •  100% paid medical insurance for our associates and their families
  •  Free Mental Health, Financial Wellness, and Legal Counseling benefits
  •  401K with a company match
  •  Company-paid Life Insurance
  •  Robust Wellness Program
  •  Tuition reimbursement assistance
  •  Continuous learning opportunities through various platforms and resources
  •  Paid parental leave benefit
  •  Care Relief Fund to help Associates in need
  •  Associate Assistance Program
  •  Paid volunteer time
Summary:Content Specialist will develop and execute engaging content that keeps employees and other stakeholders informed, inspired, and connected. This role will support communication strategies by crafting compelling messages, managing content distribution, and maintaining editorial consistency across various channels and audiences.

 

Responsibilities:

  • Develop, write, and edit corporate communications content, including emails, intranet articles, digital signage, announcements, leadership messages, visual/multimedia content (graphics, presentations, videos), social media content, and press releases, with a heavy emphasis on employee communications.

  • Manage and maintain the content calendar for communications campaigns, ensuring timely and relevant messaging.

  • Collaborate with People TEAm, leadership, and other function areas to ensure employees receive clear and engaging updates on company news, strategic priorities, and metrics.

  • Assist in the management of internal communication platforms such as intranet, digital signage, collaboration tools (e.g., Microsoft Teams, SharePoint), and employee engagement apps.

  • Measure and analyze the effectiveness of communication campaigns, gathering feedback and identifying areas for improvement.

  • Ensure that all content aligns with the company’s brand, tone, and messaging guidelines.

  • Stay up to date with industry trends and best practices in communications to continuously improve engagement strategies.

  • Maintain deep fluency in company history, strategy, metrics, business operations, and corporate voice and style.

  • Uphold and demonstrate leadership in all Corporate Responsibility programming including recycling, social advocacy, and volunteering opportunities.

  • This position has food safety responsibilities.

  • Other responsibilities, as necessary.

 

Supervisory: This position does not have supervisory responsibilities.

 

Qualifications:

  • Bachelor’s degree in communications, journalism, English, marketing, or related field preferred.

  • 2 years of experience in communications, content creation, corporate communications, or a related field strongly preferred.

  • Strong writing, proofreading, and storytelling abilities with a keen eye for detail.

  • Computer proficiency in MS Office required. Knowledge of Monday.com or similar project tracking software preferred.

  • Familiarity with basic graphic design elements and software (such as Adobe Creative Cloud and/or Canva) required. Experience with intranet and/or digital signage software strongly preferred.

  • Must be able to manage multiple tasks, prioritize deadlines, and work efficiently in a fast-paced environment.

  • Strong ability to work cross-functionally with different teams and stakeholders required.

  • Ideal candidate will have a proactive, problem-solving mindset with the ability to craft engaging, audience-focused content.

 

Physical Demands:

  • This job is sedentary. Reasonable accommodations may be made to enable individuals with different abilities.

 

FLSA Status : Exempt   

 

Critical Competencies:

  

☒ Building Relationships

☒ Humility

☒ Coachable/Open to Feedback

☒ Process Driven

☒ Teamwork

☒ Action-Oriented

 

 

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Content Coordinator, Milo's Tea Company

Are you ready to join a dynamic team passionate about communication and making a real impact? At Milo’s Tea Company, a trailblazing leader in the beverage industry, we are on the lookout for a talented Content Coordinator to help us engage our employees and stakeholders like never before. In this fully remote role, you'll have a fantastic opportunity to channel your creative writing and editing skills, crafting compelling corporate communications that resonate with our diverse workforce. Your work will involve developing emails, intranet articles, and even multimedia content that keeps everyone informed and inspired. With a strong commitment to social responsibility and a vibrant company culture that prioritizes people and the planet, you'll play a vital role in sharing our story and strategic priorities. Collaborating closely with our People Team and company leadership, you’ll ensure that our messages are clear and engaging, all while managing a content calendar to keep timelines on track. Leveraging your knowledge of graphic design and communication strategies, you’ll continuously analyze the effectiveness of our campaigns and adapt to industry best practices. If you’re ready to embrace a fast-paced environment, build relationships across teams, and create impactful content for a company that truly values its associates, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Content Coordinator Role at Milo's Tea Company
What are the responsibilities of a Content Coordinator at Milo's Tea Company?

As a Content Coordinator at Milo’s Tea Company, your main responsibilities will include developing and executing engaging corporate communications content, managing the content calendar, and ensuring all messaging aligns with the company’s brand and tone. You’ll craft emails, intranet articles, and multimedia content, while also collaborating with various teams to keep everyone informed about company news and initiatives.

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What qualifications are required for the Content Coordinator position at Milo's Tea Company?

To be considered for the Content Coordinator role at Milo’s Tea Company, candidates typically need a Bachelor’s degree in communications, journalism, or a related field, along with 2 years of relevant experience. Strong writing and proofreading skills are essential, as well as computer proficiency in MS Office and familiarity with design software like Adobe Creative Cloud or Canva.

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How does Milo's Tea Company ensure effective internal communication?

Milo’s Tea Company ensures effective internal communication by employing a Content Coordinator who manages and distributes engaging content across multiple channels, including emails, digital signage, and intranet articles. This role works closely with other teams to provide clear updates on company news, strategic priorities, and encourages feedback from employees to improve communication effectiveness.

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What skills are needed to succeed as a Content Coordinator at Milo's Tea Company?

Successful Content Coordinators at Milo’s Tea Company should possess strong writing, storytelling, and proofreading skills, an eye for detail, and the ability to effectively manage multiple tasks in a fast-paced environment. Proficiency in project tracking software and basic graphic design elements is also beneficial, along with a proactive, problem-solving mindset.

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What type of work environment can a Content Coordinator expect at Milo's Tea Company?

A Content Coordinator at Milo’s Tea Company can expect a collaborative and supportive remote work environment. The company fosters a 'People First' culture that values open communication, diversity, and continuous learning. You’ll be working alongside passionate professionals who empower each other to perform their best.

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Common Interview Questions for Content Coordinator
Can you describe your writing style and how it aligns with our corporate voice at Milo's Tea Company?

When answering this question, emphasize your ability to adapt your writing style to match different audiences while maintaining clarity and engagement. Give specific examples of your past work that demonstrate your understanding of corporate communications and your capability to align with a brand's voice.

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How do you prioritize tasks as a Content Coordinator managing deadlines?

A good response would be to discuss your organizational methods, such as using tools like task lists or project management software. Illustrate your ability to differentiate between urgent and important tasks, and provide an example of a time you successfully met a tight deadline.

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What strategies do you use to measure the effectiveness of your communications?

Mention specific metrics you’ve tracked in the past, like engagement rates or feedback from employees. Discuss tools you utilize to gather data, demonstrating how you analyze this information to adjust future communication strategies for better results.

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Can you give an example of a successful communication campaign you've created?

Share a specific campaign you've executed, detailing your approach to developing content, how you collaborated with other teams, and the measurable outcomes. Be sure to highlight any innovative ideas you implemented that contributed to its success.

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How do you handle constructive criticism of your work?

Discuss your openness to feedback and how it contributes to your growth. Share examples of times you received feedback, describing how you implemented changes to improve your work and foster better team collaboration.

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What role does collaboration play in content creation, particularly in a remote setting?

Explain the importance of communication tools and regular check-ins with team members, emphasizing how collaboration enhances creativity and effectiveness. Provide examples of successful collaborative projects you've been part of, especially in remote settings.

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How do you stay updated with industry trends in communication?

Talk about specific resources you rely on, such as industry blogs, webinars, or professional organizations. Highlight any proactive measures you take to apply new trends or strategies to your communication work.

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What challenges have you faced in communication roles, and how did you overcome them?

Describe a particular challenge you faced, such as managing diverse stakeholder expectations or tight deadlines. Focus on the steps you took to address the issue and the successful outcome that followed.

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How would you approach creating content for different employee demographics?

Discuss your understanding of audience segmentation and how you would tailor content to resonate with various groups within the company. Provide examples of how you’ve successfully engaged different demographics in your past work.

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Why do you want to work as a Content Coordinator at Milo's Tea Company?

Express your admiration for Milo’s commitment to social responsibility and innovation in the beverage industry. Highlight how your values align with the company's mission and your desire to contribute to a 'People First' culture that values both associates and the community.

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Milo’s was founded as a restaurant in 1946 by Milo and Bea Carlton after Milo returned from serving our country in World War II. Milo’s philosophy was simple – use high quality, natural ingredients, listen to your customers and never sacrifice tas...

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Full-time, remote
DATE POSTED
April 1, 2025

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