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Redlands Area Account Manager - Hospice

Mission Healthcare Services, LLC (known as Mission Healthcare) is the largest home health and hospice company in the western United States, located in seven states. We have a special purpose—to take care of people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. Mission has plans to continue to expand our footprint. Our Account Managers are critical to the success of Mission’s growth; thus, we are seeking determined, highly motivated and driven sales professionals to join our growing team!


We offer a competitive, tiered base salary starting at $70,000 up to $90,000 with an uncapped commission plan.  The sky is the limit on your earning potential!


Benefits offered: medical, dental, vision, unlimited PTO, paid sick time and holidays, 401K and much more!


The Account Manager is responsible for account growth by initiating and maintaining ongoing professional contacts and relationships with physicians, area health facilities, community organizations, state and county medical societies and similar groups and institutions. The Account Manager will educate referral sources and patients on available services, conduct meaningful, quality sales calls and meet the required admission goals.


Key Responsibilities:

·       Manages daily marketing operations, sales calls and ongoing education with referral decision makers.

·       Facilitates education on guidelines and agency services provided.

·       Participates in community education events, including speaking to healthcare professionals, and institutions to provide education on services offered by Mission Healthcare.

·       Coordinates with physician offices for necessary documentation, such as physician signature on orders, required addendums and other documents in a timely manner.

·       Develops and implements marketing plans, assist in establishing territory volume projections and monitors the allocation of resources according to budgetary limitations.

·       Maintains comprehensive knowledge of Mission Healthcare’s markets including major payor groups, key referral sources and competitor’s market positioning.

·       Builds and maintains positive relationships with referral and payor sources.

·       Monitors and reports on cost-effective marketing efforts.

·       Remains educated and up-to-date on industry and regulatory changes.


Territory - Redlands - Banning - Beaumont


Qualifications:

·       Bachelor's degree in Marketing, Business Administration, or related field (Master’s Degree preferred).

·       Minimum 1 year of experience in healthcare marketing management, preferably in home health.

·       Strong communication, negotiation, and public relations skills.

·       Ability to assertively market and deal tactfully with patients, their families and the community.

·       Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.

·       Valid driver’s license.



#LI-JF1


$70,000 - $90,000 a year

At Mission Healthcare, we believe in fostering an inclusive workplace where diversity is valued and every employee feels respected, accepted, and empowered. We are committed to building a diverse team and creating an environment that promotes equity and belonging.


Equal Opportunity:

We are proud to be an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristics. All employment decisions are based on qualifications, merit, and business need.


Accessibility Commitment:

We strive to make our hiring process accessible to all. If you require accommodations at any stage of the employment process due to a disability, please do not hesitate to let us know how we can best meet your needs.


Inclusion Efforts:

We continually work to enhance our practices by actively combating discrimination and advancing fairness and inclusivity. We encourage applicants from historically underrepresented groups to apply and join us in our mission to diversify our team and foster an environment where diverse perspectives are embraced, and every employee is given the opportunity to thrive.


Your Voice Matters:

Mission Healthcare values your voice. We believe in maintaining a dialogue about diversity and inclusion within our teams and welcome your perspectives and innovative ideas. Together, we aim to build a workplace that reflects the communities we serve and a culture where everyone belongs.


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CEO of Mission Healthcare
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What You Should Know About Redlands Area Account Manager - Hospice, Mission Healthcare

Are you a skilled sales professional looking to make a real difference in people's lives? Join Mission Healthcare Services, LLC as a Redlands Area Account Manager - Hospice in beautiful Murrieta, CA! At Mission Healthcare, we're not just the largest home health and hospice company in the western United States; we have a heartfelt mission—to take care of people when they need it the most. We pride ourselves on offering a wide range of healthcare services that support patients and their families across various settings. As the Redlands Area Account Manager, you will play a vital role in our growth by building and nurturing relationships with physicians, health facilities, community organizations, and medical societies. Your mission, should you choose to accept it, involves delivering education about our services, facilitating meaningful sales calls, and achieving admission goals. You’ll also have the opportunity to showcase your expertise at community events, connect with healthcare professionals, and keep our organization informed about the latest industry changes. With a competitive base salary starting from $70,000 to $90,000 plus uncapped commission, the earning potential is truly limitless. We offer fantastic benefits, including unlimited PTO, medical and dental coverage, a robust 401K plan, and much more! If you're excited about making an impact while enjoying a supportive working environment, we want you in our team. Let's bring care to our community together!

Frequently Asked Questions (FAQs) for Redlands Area Account Manager - Hospice Role at Mission Healthcare
What are the primary responsibilities of the Redlands Area Account Manager at Mission Healthcare?

The primary responsibilities of the Redlands Area Account Manager at Mission Healthcare include managing daily marketing operations, conducting sales calls, facilitating educational opportunities about the company's services, and maintaining relationships with referral sources. This role requires proactive engagement with healthcare professionals and community organizations to boost account growth and ensure that referral pipelines remain strong and effective.

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What qualifications are necessary for the Redlands Area Account Manager position at Mission Healthcare?

For the Redlands Area Account Manager position at Mission Healthcare, candidates should possess a Bachelor's degree in Marketing, Business Administration, or a related field, with a Master's Degree preferred. At least one year of experience in healthcare marketing management, especially in home healthcare, is necessary. Strong communication, negotiation, and public relations skills are also essential for effectively engaging with patients and their families.

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How can the Redlands Area Account Manager support the growth of Mission Healthcare?

The Redlands Area Account Manager at Mission Healthcare can significantly support the company's growth by developing and implementing strategic marketing plans, conducting quality sales calls, and fostering strong relationships with referral sources and payors. By educating healthcare providers and the community about our services and maintaining up-to-date knowledge on industry and regulatory changes, the Account Manager can drive admissions and build brand loyalty.

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What is the earning potential for the Redlands Area Account Manager at Mission Healthcare?

The earning potential for the Redlands Area Account Manager at Mission Healthcare is substantial, with a competitive base salary ranging from $70,000 to $90,000 annually, complemented by an uncapped commission plan. This structure allows motivated sales professionals to maximize their income based on performance, making it an exciting opportunity for the right candidate.

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What benefits does Mission Healthcare offer for the Redlands Area Account Manager role?

Mission Healthcare offers a comprehensive benefits package for the Redlands Area Account Manager role, including medical, dental, and vision coverage, unlimited PTO, paid sick time, holidays, and a robust 401K plan. The company also emphasizes a diverse and inclusive workplace, ensuring that every employee feels valued and empowered.

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Common Interview Questions for Redlands Area Account Manager - Hospice
Can you describe your experience in healthcare marketing and how it relates to the Redlands Area Account Manager role?

When answering this question, highlight your specific experiences in healthcare marketing, particularly focusing on any roles that required relationship-building with physicians or community organizations. Discuss how your past work has prepared you for the responsibilities of the Redlands Area Account Manager at Mission Healthcare, showcasing your capability to effectively communicate and promote services.

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What strategies would you implement to increase referrals in the Redlands area?

Consider discussing targeted marketing campaigns, community engagement strategies, and relationship-building techniques you've used in the past. Tailor your response to reflect an understanding of the local market dynamics and how you plan to approach different referral sources effectively.

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How do you stay informed about changes in healthcare regulations and industry standards?

Showcase your commitment to professional development by mentioning specific resources you utilize, such as journals, conferences, industry websites, and networking with other professionals. Emphasize the importance of staying current in the dynamic healthcare landscape to better serve your role as a Redlands Area Account Manager.

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Describe a time you faced a significant challenge in your sales role. How did you overcome it?

Provide a specific example that demonstrates your problem-solving skills, resilience, and knowledge of sales strategies. Discuss the steps you took to resolve the challenge and what you learned from the experience, relating it back to the skills required for a successful Account Manager.

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What role does teamwork play in achieving sales goals, and how do you contribute to a team environment?

Discuss your understanding of collaboration in achieving sales goals. Provide specific instances where you've worked alongside others to share insights, resources, or strategies. Highlight how your approach to teamwork will align with Mission Healthcare's values and mission.

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How would you approach educating healthcare professionals about Mission Healthcare's services?

Outline your plan to effectively communicate and present Mission Healthcare's services, emphasizing clarity and engagement. Mention ideas for presentations, meetings, and educational materials that would resonate with healthcare professionals, showcasing your ability to market the company's offerings.

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What methods do you use to track and monitor marketing effectiveness?

Explain the metrics and tools you would use to assess the success of your sales efforts. Include your experience using CRM systems or data analysis software to measure referral conversions, outreach success, and overall marketing performance, reinforcing your analytical acumen.

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How do you handle objections or resistance from potential referral sources?

Discuss your techniques for addressing objections—this might include active listening, empathy, and providing evidence-based responses to concerns. Share an instance where you successfully turned a hesitant prospect into a referral ally.

Join Rise to see the full answer
Explain how you would develop a marketing plan for a new service offered by Mission Healthcare.

Detail the steps you would take, from market research to identifying target audiences, to planning promotional activities. Discuss how you would involve stakeholders and keep them informed throughout the process, aligning your plan with Mission Healthcare's strategic goals.

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What are your long-term goals as an Account Manager with Mission Healthcare?

Share your enthusiasm for the role by discussing your aspirations. Emphasize your intent to grow within the company and contribute to its mission while improving your skills and expanding your professional network in the healthcare industry.

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Mission Healthcare is a culture-focused, leading healthcare organization providing home health, hospice and palliative care across 7+ states in the US.

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Full-time, on-site
DATE POSTED
March 20, 2025

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