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Sales Compensation Specialist

About Mixpanel

Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.

Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.

About the role

This is a hybrid role based out in San Francisco Bay Area. Mixpanel is seeking a self-directed commissions specialist who will be a key player in supporting Mixpanel’s sales commissions process. This position will be responsible for monthly processing of commissions, the maintenance of our existing commissions system in CaptivateIQ and Google Sheets and will report directly to the Sales Finance Manager. They will own the bookings validation process to ensure that all bookings are closed in line with company policy. They will work cross functionally with sales, sales operations and finance to ensure accuracy and timely execution of new sales rep onboarding and compensation plan changes. The role will also be responsible for addressing commission related questions from sales reps and managers.

About the Team

Your contributions to this small yet impactful team will be seen across the company. Together with the Sales Finance Manager and the Senior Sales Compensation analyst, the team runs the CaptivateIQ commissions system and deal audit for over 100 individual Sales reps on a mix of monthly and quarterly compensation plans. The team works on a daily basis with most other departments in the company - Finance, Sales, HR, Accounting, Sales enablement etc. 

Responsibilities

  • Calculate, administer, and submit monthly commissions payouts & accruals within specified deadlines.
  • Validate and audit monthly bookings for accuracy, completeness, and consistency.
  • Troubleshoot and resolve commission issues in a timely, and customer centric fashion.
  • Play a key role in the running and troubleshooting of compensation plans in CaptivateIQ.
  • Provide guidance and training to sales teams on commissions plan structures, reports, policy, and other relevant processes.
  • Support accounting with audit requests related to commission payouts
  • Provide ad hoc commission analysis and reporting

Requirements

  • Bachelors or equivalent degree. 
  • Excellence in Google Sheets and/or Microsoft Excel (formulas, vlookups, sumifs, pivot tables)
  • Strong attention to detail with emphasis on accuracy and the building of processes which self-correct to avoid errors.
  • Ability to work well under pressure and meet strict deadlines.
  • Excellent communication, interpersonal, and analytical skills.
  • Ability to manage multiple projects at once while demonstrating the ability to improve business processes.
  • Prior finance or accounting experience preferred.
  • Experience with SFDC/CaptivateIQ/Docusign applications or any other commissions applications a plus.

Compensation

The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.

Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.

Mixpanel Compensation Range
$85,500$104,500 USD

Benefits and Perks

  • Comprehensive Medical, Vision, and Dental Care
  • Mental Wellness Benefit
  • Generous Vacation Policy & Additional Company Holidays
  • Enhanced Parental Leave
  • Volunteer Time Off
  • Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

*please note that benefits and perks for contract positions will vary*

Culture Values

  • Be Open: When knowledge becomes open, we can come together as a team to collaborate around a shared purpose
  • Customer Focus: Our customers’ success is our success
  • Lead Change: Everyone at Mixpanel has the capacity to make an impact on the business
  • Results Oriented: Driving results in a measurable way ensures we stay focused on the highest impact initiatives
  • One Team: We can’t win without each other

Why choose Mixpanel?

We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.

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CEO of Mixpanel
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Amir Movafaghi
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Average salary estimate

$95000 / YEARLY (est.)
min
max
$85500K
$104500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Compensation Specialist, Mixpanel

Join Mixpanel as a Sales Compensation Specialist and immerse yourself in a dynamic role that will make a significant impact on our sales operations! Based in NYC (remote), you’ll be at the forefront of our commissions process, working with amazing professionals who are just as passionate about data as you are. At Mixpanel, we provide a user-friendly event analytics platform that empowers organizations to make data-driven decisions without needing a coding background. As our Sales Compensation Specialist, you will be responsible for managing monthly commission calculations and ensuring the accuracy of our CaptivateIQ system. You’ll collaborate closely with various departments, including sales and finance, to ensure smooth onboarding for new sales reps and assist in crafting compensation plans. Your proactive nature will help you troubleshoot commission-related issues while providing invaluable guidance to sales teams. If you have a keen eye for detail, a knack for numbers, and stellar communication skills, we want you to help us support over 100 sales reps, making their compensation experience as seamless as possible. Mixpanel values innovation and diversity, and we’re excited to see how you can contribute to our mission of embedding insight within the modern company. Come join us in our vibrant culture and help shape the future of analytics!

Frequently Asked Questions (FAQs) for Sales Compensation Specialist Role at Mixpanel
What responsibilities does a Sales Compensation Specialist at Mixpanel have?

As a Sales Compensation Specialist at Mixpanel, you will play a key role in managing sales commission processes, including calculating and administering monthly payouts. You will ensure all bookings are validated accurately and timely while collaborating with finance, sales, and operations to support new sales rep onboarding and compensation plan modifications. Your contributions will enhance how our sales reps engage with the commissions system and optimize business processes.

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What qualifications are required to become a Sales Compensation Specialist at Mixpanel?

To qualify for the Sales Compensation Specialist position at Mixpanel, candidates should have at least a bachelor's degree or an equivalent qualification. Proficiency in Google Sheets and Microsoft Excel is essential, particularly using formulas and advanced data management techniques. Ideal candidates should demonstrate strong attention to detail, effective communication skills, and ideally have prior finance or accounting experience. Familiarity with SFDC, CaptivateIQ, or similar commission applications is a plus!

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How does the Sales Compensation Specialist role contribute to the overall success at Mixpanel?

The Sales Compensation Specialist role is integral to Mixpanel's success by ensuring the accurate calculation and timely distribution of commissions for our sales teams. By managing and troubleshooting compensation plans, you'll help maintain motivation among the sales reps, ultimately driving performance and helping the company achieve its revenue goals. Collaboration across departments enhances the alignment of our strategic objectives, ensuring a unified approach to company success.

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What kind of work environment can I expect as a Sales Compensation Specialist at Mixpanel?

At Mixpanel, you can expect a collaborative and dynamic work environment where innovation and teamwork are highly valued. Our culture promotes openness and a strong customer focus, allowing employees to thrive while making meaningful contributions. Even though this position is remote, you'll work closely with a small, impactful team who support one another and engage creatively in problem-solving to deliver results.

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What benefits are offered to Sales Compensation Specialists at Mixpanel?

Mixpanel offers a comprehensive benefits package for Sales Compensation Specialists, including medical, vision, and dental coverage, a generous vacation policy, and additional benefits like enhanced parental leave and volunteer time off. Employees also benefit from a robust mental wellness program and opportunities for professional development, ensuring a healthy work-life balance while fostering personal and career growth.

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Common Interview Questions for Sales Compensation Specialist
How do you calculate commissions for sales representatives?

In your response, emphasize your proficiency with commission structures and calculations. Provide examples of your experience with systems like CaptivateIQ or data tools like Google Sheets. Highlight your attention to detail and proactive approach to validating bookings, which ensures accuracy in commission payouts.

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Describe your experience with commission management systems.

Discuss specific software you've used, such as CaptivateIQ or sales tracking tools that you've implemented or managed. Share instances where you streamlined processes, resolved issues, or enhanced reporting to support sales teams effectively.

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How do you handle discrepancies in commission calculations?

Explain your troubleshooting process, starting from data analysis to communication with sales reps to ensure clarity. Highlight your customer-centric approach by resolving issues quickly while maintaining transparency in the process.

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What steps would you take to validate monthly bookings?

Outline your methodologies for ensuring accuracy, such as cross-referencing sales data and collaborating with finance teams. Discuss how you would audit these bookings for completeness while adhering to company policies.

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How do you prioritize tasks in a high-pressure environment?

Discuss time management techniques you employ, such as maintaining a prioritized task list, breaking down projects into manageable steps, and setting deadlines to ensure timely completion of commission calculations and other responsibilities.

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Tell me about a time you trained someone on commission structures.

Provide an example of your training experience, detailing how you communicated complex information simply. Emphasize your patience, supportive approach, and the positive feedback you received from the trainees.

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What features do you believe are essential in a commission management system?

Mention functionalities such as real-time reporting, user-friendly interfaces, easy data integration, and robust auditing capabilities. Relate this to your experience and how you would utilize these features to effectively support sales teams.

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Can you discuss a successful process improvement you implemented in your previous role?

Share a specific instance where you identified a pain point in commission management. Discuss how you proposed and implemented a solution while facilitating better collaboration and communication across teams, ultimately enhancing overall efficiency.

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What do you understand by the importance of equity in compensation?

Articulate the significance of equity in sales compensation, addressing how it affects team morale, performance, and retention. Illustrate your understanding of maintaining fairness and transparency to motivate sales representatives.

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Why do you want to work at Mixpanel as a Sales Compensation Specialist?

Express your enthusiasm for the analytics industry and your admiration for Mixpanel’s commitment to data-driven decisions. Highlight how the company’s values resonate with your own, and how excited you are to contribute to its mission of helping organizations better understand their customers through data.

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At Mixpanel, we are on a mission to help the world learn from its data and solve big problems.

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Full-time, hybrid
DATE POSTED
April 3, 2025

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