Head of Sales Engineering

This role is based in San Francisco or New York City.

OVERVIEW

We’re looking for a Sales Engineering Leader to join our growing Sales Engineering team. 

In this role you’ll lead and manage a team of sales engineers, providing technical expertise and support to the sales team across Enterprise, Mid-Market and Commercial segments, while also managing the day to day activities of the team. Your leadership will be critical to shaping how Modern Treasury goes to market with a highly technical product.

The Sales Engineering team architects complex solutions for our prospects & customers, builds and delivers compelling demos, collaborates closely with the product team on roadmap and product design, and weaves together business and technical value for executive audiences.

The Sales Engineering leader’s key responsibilities will include: 

• Team leadership: Recruit, train and mentor Sales Engineers. Set team goals, track performance, and foster a collaborative and innovative team culture.

• Solution development: Lead the Sales Engineering team in working with customers and prospects to understand their technical challenges and requirements, develop and present technical solutions , troubleshoot complex technical issues and work with our Solutions Architect team to transfer the solution vision to execution.

• Sales Support: Collaborate with the Sales team to close deals, provide technical expertise and support during the sales process. 

• Cross Functional Work: Sales Engineering provides critical connective tissue between sales, marketing, product, and engineering. As the head of this team you will strategically shape how this cross functional work is accomplished.

• Strategic Planning: Develop and execute growth plans that align with Modern Treasury’s strategic vision, identify and pursue new business opportunities, stay up-to-date on the latest payment technologies.

• Customer Engagement: Build and maintain strong relationships with customers and prospects. Provide ongoing support and ensure customer satisfaction, drive deep customer engagement by influencing the customer's broader payment strategy. 

REQUIREMENTS

• 5+ years of customer facing technical management roles

• Excellent at presenting, storytelling, and demoing

• Experience with REST API based & cloud/SaaS solution design

• Excellent executive communication

• Self-educated learner. You’ll write more enablement material than you’ll read.

• Finance and/or accounting knowledge is a nice to have

Day to day, your team will do deep discovery into our prospects/customers’ technical, financial, and operational needs, translating this to help paint the vision of how Modern Treasury can partner to solve their problems and power their business. Typical outputs of the solutions engineering role include architecting detailed solution design documents, and delivering customized demos and presentations. Travel is required/expected.

Modern Treasury Sales Engineers are trusted advisors to companies modernizing and innovating their payment infrastructure, launching new products, or cleaning up outdated and inefficient processes.

Your team will be the technical voice of the customer and should be constantly learning AND  evangelizing our solutions. You’ll develop a broad understanding of our customers’ cross product needs and use this unique perspective to provide feedback to the Product team  on roadmap planning and product design. You’ll teach Account Executives the value our products deliver to customers to help improve their positioning.

We’re looking for someone who is an excellent storyteller, excellent at executive communication, has experience with REST API based & cloud/SaaS solution design, and is interested in learning the nuts and bolts of payment systems, finance processes, and accounting fundamentals.

As a sales leader, you’ll have an important role in shaping how we sell.

ABOUT MODERN TREASURY

Modern Treasury is a payment operations platform that moves, tracks and reconciles money. Our payment operations platform combines a suite of APIs and dashboards to help companies unlock new payments revenue, strengthen customer experiences, and drive efficiency through their business. Our end-to-end platform moves enterprises forward with faster payments, efficient workflows, full data visibility, and seamless bank integrations.

WEEK BY WEEK

During your first week you will:

• Onboard with our company, sort out your tech and accounts

• Develop an understanding of our customers and our products

• Start to listen to customer calls

• Get to know the product teams

During your first six weeks you will:

• Spend a lot of time reading

• Build your own application against MT APIs

• Start to build out solution designs for customers

• Start to join customer calls, first shadowing, but leading by week six

During your first six months you will:

• Begin diving into sales cycles

• Become an internal expert on our products, answering questions for every customer facing team 

• Practice your skills by taking commercial prospects from initial design through launch

• Help craft our story and build out demos

Modern Treasury is committed to equal employment opportunity and does not discriminate in any employment opportunities or practices based on an individual's race, color, creed, gender (including gender identity and gender expression), religion (all aspects of religious beliefs, observance or practice, including religious dress or grooming practices), marital status, registered domestic partner status, age, national origin or ancestry (including language use restrictions and possession of a driver’s license issued under California Vehicle Code section 12801.9), natural hair, physical or mental disability, political affiliation, medical condition (including cancer or a record or history of cancer, and genetic characteristics), sex (including pregnancy, childbirth, breastfeeding or related medical condition), genetic information, sexual orientation, military and veteran status or any other consideration made unlawful by federal, state, or local laws. It also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.

Modern Treasury participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.