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Sales Manager

ModSquad is a global leader in the remote workforce model, so we are positioned for success in today’s new world. We support top global brands such as Starz, National Geographic, Kroger, Wounded Warrior Project, Electronic Arts (EA), Children’s Miracle Network Hospitals, and many more.


Are you a high-energy sales professional looking to join a creative, industry leader? Do you want to accelerate your career growth? You need to stop thinking about the day one stuff. Instead think year one and beyond. 


If you are interested, here’s what year one with us is all about. Developing new clients, building your book of business that will keep on giving for years to come. Realistically, we need someone who is a hunter/farmer who is open to learn our processes. Beside a solid base salary, this position is structured with uncapped commission to attract the best of the best.  If this is your DNA, apply now!


ModSquad is currently seeking a Manager level sales executive to join our crew to continue driving forward and close the right type of clients to make ModSquad successful. This position reports to the VP of Sales with responsibility for sales to all small and mid market levels. 




Key Responsibilities:
  • Cultivate and develop new business relationships and serve as a trusted business consultant to senior decision-makers
  • Assume a lead role in managing sales opportunities and customer negotiations in your region
  • Identify proficient sales strategies and tactics for generating leads and closing business (it's all about MRR!)
  • Develop strong relationships with key strategic partners and, when appropriate, orchestrate the sales process through channel partners
  • Engage and utilize the marketing team to target top regional prospects


What we are looking for:
  • University degree in business, marketing, technology, or related field
  • 3+ years of consultative or value-add sales experience, with a background in closing recurring services such as customer support, moderation, community management, and social media management
  • Ability to identify, close, manage, and grow multiple deals each month
  • Excellent consultative selling skills
  • Concise communication skills
  • Experience working with Salesforce.com, Zoom, Slack, Google Docs and similar online/mobile apps
  • Strong Excel formula skills for revenue and cost modeling are a requirement as well as contract management, negotiation and legal knowledge.
  • Hands-on knowledge of the top social and messaging platforms, and customer-service toolsets, and their role in engaging today’s digital customer
  • Ability to travel as needed
  • A flexible work schedule allowing for regular interactions with customers and ModSquad teammates in time zones around the world
  • Ability to collaborate and strategize on complex issues with the team


***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!


About ModSquad:

ModSquad has been reinventing the Customer Experience Services industry since 2007. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. We work with startups and Fortune 500 companies and everything in between. Our client list includes Spotify, VSCO, Vimeo, Tourism Ireland, and a ton of other companies we aren’t at liberty to talk about. We support over 50 languages in more than 90 countries. We’re primarily a remote company so you’ve already seen our/your office. If you want to work with great people on cool projects for amazing brands, you’ve come to the right place.


ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulations.


Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement, unless otherwise specified, excludes individuals residing in California, Colorado, New York, and Washington at this time.

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CEO of ModSquad
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Amy Pritchard
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What You Should Know About Sales Manager, ModSquad

ModSquad is on the lookout for a talented Sales Manager to help push our growth into new markets and establish partnerships that drive success. As a leading player in the remote workforce model, we pride ourselves on connecting with well-known brands like Starz, Kroger, and Electronic Arts. If you're a passionate sales professional with a knack for building relationships and closing deals, we want you on our team! In your role, you'll be developing new clients and managing a portfolio that can become a lasting source of revenue. Think of yourself as both a hunter and a farmer; you’ll bring in new business while nurturing existing relationships. You will collaborate closely with our marketing team to identify top prospects and implement effective sales strategies tailored to their needs. With ModSquad, you’re not just another number; we offer a competitive base salary along with uncapped commissions, allowing you to truly realize your potential. Reporting to the VP of Sales, you'll engage senior decision-makers, take the lead in negotiations, and develop crucial partnerships with other businesses. A successful Sales Manager will have a relevant degree, 3+ years in consultative sales, and a flair for communication and collaboration. If you're ready to take your career to the next level, get in touch with us today and join a company that is redefining customer experience services globally, and who appreciates the flexibility of remote work. Your journey at ModSquad starts now!

Frequently Asked Questions (FAQs) for Sales Manager Role at ModSquad
What are the key responsibilities of the Sales Manager at ModSquad?

As a Sales Manager at ModSquad, your responsibilities will include cultivating new business relationships, managing customer negotiations, and developing effective sales strategies. You will serve as a trusted consultant to senior decision-makers, engage in lead generation, and work closely with our marketing team to target the right prospects, ensuring our clients are well-supported.

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What qualifications are required for the Sales Manager role at ModSquad?

To qualify for the Sales Manager position at ModSquad, candidates should possess a university degree in business, marketing, technology, or a related field. Additionally, a minimum of 3 years of consultative sales experience is required, especially in areas like customer support and community management. Strong communication skills, knowledge of Salesforce.com, and proficiency in Excel for revenue modeling are also essential.

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How does ModSquad support its Sales Manager in achieving success?

ModSquad supports its Sales Managers by providing a flexible work environment, access to a strong marketing team, and uncapped commissions that incentivize high performance. You’ll also have resources and tools to manage your leads effectively and existing client relationships, allowing you to focus on closing deals and growing the business.

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What types of clients will the Sales Manager at ModSquad work with?

The Sales Manager at ModSquad will engage with a diverse range of clients, focusing primarily on small to mid-market businesses. This includes well-known brands and emerging companies in various industries, providing exciting opportunities to showcase ModSquad's exceptional customer experience services.

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What is the company culture like at ModSquad for a Sales Manager?

ModSquad prides itself on a dynamic company culture that emphasizes creativity, collaboration, and innovation. As a fully remote company, we encourage open communication and teamwork, enabling our Sales Managers to thrive in a supportive environment that values each team's contributions towards our collective success.

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Common Interview Questions for Sales Manager
What strategies do you use to manage and close multiple sales deals as a Sales Manager?

In your answer, highlight your approach to prioritizing leads, utilizing CRM tools like Salesforce.com, and your ability to maintain organized communication with clients. Discuss specific techniques you apply for follow-ups and nurturing relationships that lead to successful closes.

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How do you handle objections from potential clients?

A successful Sales Manager should demonstrate strong consultative skills. Describe a situation where you listened to a client's concerns, validated their points, and presented tailored solutions that addressed their objections, showcasing your problem-solving ability.

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Can you provide an example of a successful sales negotiation you've led?

Share a detailed example of a sales negotiation where you prepared thoroughly, understood the client's needs, and presented a compelling offer. Discuss the tactics you used to ensure a positive outcome for both parties involved.

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What role do you see technology playing in the sales process?

Explore the importance of technology in today’s sales industry. Talk about using tools like CRM systems, data analytics, and virtual communication platforms to enhance efficiency, productivity, and client engagement throughout the sales process.

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How do you prioritize lead generation strategies as a Sales Manager?

When answering, mention the importance of data analysis to identify high-potential leads and how you collaborate with the marketing team to target prospects effectively. Emphasize your experience in managing multiple strategies and adapting based on performance metrics.

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Describe your experience with consultative selling in your previous roles.

Provide examples of how you've successfully employed consultative selling, focusing on building relationships and understanding client needs. Illustrate how this approach resulted in successful deals and long-term client partnerships.

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What motivates you as a sales professional?

Discuss your passion for helping clients solve problems and how achieving sales goals drives you. Mention your goal for continuous improvement and contribution to team success as factors that keep you motivated.

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How would you collaborate with the marketing team to enhance sales efforts?

Explain how you view the synergy between sales and marketing as crucial for success. Describe ways you would communicate feedback, utilize marketing materials for presentations, and jointly identify target client profiles based on market research.

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What techniques do you use to forecast sales accurately?

Discuss your experience with data analysis and how you leverage historical sales data, current market trends, and client feedback to make informed forecasts. Mention any specific tools or models that you have used successfully.

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How do you stay updated with market trends and industry changes?

Share your methods for continuous learning, such as following industry publications, attending webinars/conferences, and networking with other professionals. Highlight the importance of staying informed to adapt your sales strategies accordingly.

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ModSquad is a global digital company offering engagement services based in America and currently has over 10,000 moderators in its network.

187 jobs
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CULTURE VALUES
Customer-Centric
Mission Driven
Work/Life Harmony
Inclusive & Diverse
Growth & Learning
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 13, 2025

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