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Commercial Market Manager

An exciting career awaits you

At MPC, we’re committed to being a great place to work – one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.

Position Summary

The Commercial Market Manager (CMM) is responsible for the sales and marketing of retail convenience store products and services ensuring profitability for a specified geographic region. The CMM accomplishes sales and marketing objectives primarily through developing Territory Managers in a marketing area and dealing also directly with Dealers as necessary.

Key Responsibilities

  • Responsible for a large and diversified customer base that operates in complex markets through multiple channels of trade.

  • Develops and maintains strong relationships with Brand and Wholesale customers.

  • Supports team in maintaining customer satisfaction through advising and assisting with customer issues and handling difficult situations, issues or conversations.

  • Interacts with Pricing, Trading, Supply, and/or Logistics organizations to determine and execute profitable near and long-term sales strategy and price position targets.

  • Provides strategic direction for direct reports in line with the West, Direct Dealer, and Commercial objectives.

  • Assesses new product offerings and new market expansion opportunities. Assists direct reports with prospecting efforts including prioritization and resource allocation.

  • Consults with direct reports in creating and Negotiation Brand proposal packages and Wholesale contract and bid packages that are aligned with organization growth objectives. Reviews all proposals and associated contract analysis to ensure accuracy and quality. Grants approval of contract proposals within level of authority and seeks higher approval as needed. Serves as primary liaison to legal in the development and review of all contracts prior to execution. Presents Brand proposals, as required, to the necessary Commercial leaders.

  • Reviews customer sales volume, margins, terminal pricing, and market conditions and delivers recommendations to Management; implements change as needed.

  • Actively participates in the Annual Capital Budget, Annual Business Plan, as well as Brand and Wholesale Customer forecasts with inputs from others in the Direct Dealer/West business.

  • Recommends new products, programs, strategies, and innovation management to improve sales and profitability. Assists direct reports in defining opportunities for participation in Brand Marketing programs/strategies. Coordinates the implementation of special programs/strategies.

  • Coordinates activities between other teams for Branded and Wholesale customers that cross geographic boundaries.

  • Ensures and facilitates compliance of the franchise agreement, PMPA, applicable Federal and State laws, warning letters, termination, and litigation, enforcing the uniformity of the franchise, promotional programs, operational standards, royalty and advertising fee collection.

Education and Experience

  • Bachelor’s Degree required.

  • Six (6) years of industry or similar experience with Commercial, Supply or Trading background required.

  • Ten (10) years of broad sales, marketing, and/or retail management experience preferred.

Skills

  • Authentic Communicator - Expresses ideas and information, both verbally and in writing, clearly and credibly. Listens to understand and fosters constructive dialogue.

  • Business Acumen - Applies knowledge of MPC’s business, industry, and the marketplace to advance the

  • organization’s goals. Makes decisions and recommendations clearly linked to MPC’s strategy.

  • Continuous Improvement Mindset - Identifies and leads opportunities for continuous improvement and value creation, both incremental and large-scale.

  • Energizing the Organization - Creates a purposeful, engaged, optimistic workforce.

  • Negotiation- Negotiation is the ability to compromise in a cooperative effort to reach mutually satisfactory conclusions and results.

  • Ongoing Learning & Self-Development - Regularly determines new areas for learning and acquires strategies and best practices for gaining/improving knowledge, behaviors, and skills.

  • Relationship Management – Relationship Management is the conscious aim to develop and manage long-term and/or trusting relationships with internal or external customers, distributors, suppliers, or other parties in an environment which can include marketing, selling, servicing, and other areas where a relationship is crucial to on-going success. At a senior level, it includes C-level relationships with senior management.

  • Results Driven - Drives operational and process excellence and innovative behavior by empowering others, collaborating, taking appropriate risks, making timely decisions, and holding people accountable for results.

  • Selecting and Developing People - Recognizes and selects high caliber talent, accurately assesses abilities and potential, coaches to develop capabilities and builds high- performing teams.

  • Strategic Outlook - Examines issues, generates ideas, creates future scenarios, and develops plans with a long-term perspective. Ensures short-term goals support long-term strategy and that organizational/functional strategy aligns with and supports MPC’s overall business strategy.

As an energy industry leader, our career opportunities fuel personal and professional growth.

Location:

Home - CA

Job Requisition ID:

00016294

Pay Min/Max:

$137,900.00 - $206,800.00 Salary

Grade:

13

Location Address:

Home Based Workers

Additional locations:

Education:

Bachelors (Required)

Employee Group:

Full time

Employee Subgroup:

Regular

Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship  or any other status protected by applicable federal, state, or local laws.  If you would like more information about your EEO rights as an applicant, click here.

If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at talentacquisition@marathonpetroleum.com. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at mympcbenefits.com. The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.
 
Equal Opportunity Employer: Veteran / Disability

We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.

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Average salary estimate

$172350 / YEARLY (est.)
min
max
$137900K
$206800K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Commercial Market Manager, MPC

Are you ready for an exhilarating opportunity as a Commercial Market Manager at Marathon Petroleum Company? This role is not just a job; it's a chance to drive sales and marketing for retail convenience store products while ensuring profitability in a dynamic geographic region. As the Commercial Market Manager, you’ll harness your leadership skills to develop and mentor Territory Managers and work collaboratively with Dealers to achieve sales objectives. You’ll be diving deep into customer satisfaction, solving challenges, and maintaining quality relationships with Brand and Wholesale customers. Plus, you’ll interact with various teams to strategize and implement changes that positively impact sales and market positioning. Your experience in the industry, coupled with your strong business acumen, will be crucial as you explore new product offerings and market expansion opportunities. Embrace your negotiating skills while drafting contract proposals or navigating complex sales data to identify actionable insights. At Marathon Petroleum, we're all about growth—both for our business and our employees. Join a culture that values diverse perspectives and fosters development within a collaborative environment. If you have a Bachelor’s degree and a solid background in commercial, supply, or trading environments—along with at least six years of relevant experience—you might be the perfect fit. Your journey begins here; let’s fuel your career together at Marathon Petroleum!

Frequently Asked Questions (FAQs) for Commercial Market Manager Role at MPC
What are the main responsibilities of a Commercial Market Manager at Marathon Petroleum?

The Commercial Market Manager at Marathon Petroleum is responsible for overseeing the sales and marketing of retail convenience store products across a designated geographic area. This role involves developing and mentoring Territory Managers, conducting market analysis, maintaining strong relationships with key customers, and collaborating with various departments to execute a profitable sales strategy. Additionally, the CMM plays a crucial role in assessing new products and market opportunities, negotiating contracts, and implementing innovative strategies to bolster sales and customer satisfaction.

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What qualifications are required for the Commercial Market Manager position at Marathon Petroleum?

To be considered for the Commercial Market Manager role at Marathon Petroleum, candidates must possess at least a Bachelor's degree along with a minimum of six years of experience in commercial, supply, or trading sectors. A wealth of experience in sales, marketing, and retail management—preferably ten years—is highly advantageous. Candidates should also demonstrate authentic communication skills, strong business acumen, and a strategic outlook to effectively navigate complex market challenges.

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How does a Commercial Market Manager contribute to team success at Marathon Petroleum?

A Commercial Market Manager is integral to team success at Marathon Petroleum by mentoring Territory Managers, fostering a culture of collaboration, and leading strategic initiatives that align with the company’s sales objectives. This role also involves maintaining a motivated workforce by promoting open dialogue, identifying development opportunities, and recommending innovative approaches to improve processes. Overall, the CMM’s leadership directly contributes to achieving operational excellence and meeting customer needs.

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What skills are essential for a successful Commercial Market Manager at Marathon Petroleum?

Essential skills for a successful Commercial Market Manager at Marathon Petroleum include effective communication, strong negotiation abilities, business acumen, and a mindset geared toward continuous improvement. The ability to manage relationships and motivate teams is crucial, as is having a strategic outlook to align short-term actions with long-term business goals. Additionally, the capability to analyze market trends and data allows the CMM to make informed decisions to drive profitability and customer satisfaction.

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What growth opportunities are available for a Commercial Market Manager at Marathon Petroleum?

As a Commercial Market Manager at Marathon Petroleum, you are positioned at the forefront of strategic sales initiatives, which opens multiple doors for growth and advancement within the organization. Due to the dynamic nature of the energy industry, this role offers avenues to explore higher management positions, participate in cross-functional projects, and even lead new market expansions. Furthermore, the commitment to employee development ensures that individuals continuously learn and refine their leadership skills to foster further career progression.

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Common Interview Questions for Commercial Market Manager
Can you describe your approach to developing and mentoring a team as a Commercial Market Manager?

When asked about team development, focus on your mentorship philosophy and experiences. Highlight how you assess individual team members’ strengths and areas for improvement. Discuss providing constructive feedback, setting clear expectations, and encouraging open communication. Share examples of successful outcomes resulting from your mentoring, illustrating how you empower team members to achieve their goals.

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How do you assess market opportunities and threats in your region?

Discuss your analytical methods for assessing market conditions. Explain how you gather and analyze data from various sources, including sales trends, customer feedback, and competitor strategies. Describe your process for identifying potential threats and opportunities and how you prioritize initiatives based on this analysis, aligning them with broader business objectives.

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What strategies do you find most effective for maintaining customer satisfaction?

Effective strategies involve proactive engagement and responsive communication. Emphasize the importance of listening to customer feedback, promptly resolving issues, and providing valuable insights to clients based on data analysis. Share an example of a situation where you turned a dissatisfied customer into a loyal client through consistent follow-up and personalized services.

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Describe a time you successfully negotiated a contract with a dealer. What was your approach?

When discussing contract negotiation, be specific about your approach. Highlight your preparation methods, understanding the problem from both sides, and fostering a collaborative atmosphere. Share a concrete example where you reached a mutually beneficial agreement while protecting the company's interests, detailing the strategies you used to overcome obstacles during the negotiation process.

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How do you stay updated on industry trends and changes in the marketplace?

Express your commitment to ongoing learning and networking. Mention subscriptions to industry publications, attending workshops or webinars, joining professional associations, and maintaining relationships with industry peers. This not only keeps you informed but also demonstrates your proactive approach to leveraging new ideas for the organization’s benefit.

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How would you prioritize multiple tasks and projects as a Commercial Market Manager?

Discuss using tools and techniques for project management, such as prioritizing tasks based on urgency and impact. Explain how you would communicate with your team to align their efforts with organizational goals. Share an example of a situation where you successfully managed competing priorities and the positive outcomes that resulted from your organized approach.

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What do you believe is the most significant challenge facing commercial managers today?

Address the issue by discussing current market challenges such as evolving consumer preferences, competition, and economic fluctuations. Share your insights on how to navigate these challenges innovatively, demonstrating an understanding of the industry landscape and the impact on sales strategies.

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How do you handle difficult situations with customers or stakeholders?

Stress the importance of empathy and active listening in such situations. Explain your approach: remaining calm, understanding the customer's perspective, and collaborating to find a solution. Provide an anecdote illustrating how your approach resolved a particularly challenging situation, turning it into a positive experience for all parties involved.

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In your opinion, what are the keys to successful team collaboration?

Highlight the importance of clear communication, mutual respect, and shared goals. Discuss how you foster an inclusive environment where team members feel comfortable sharing ideas and feedback. Share how you lead team meetings focused on collaboration and how you celebrate collective achievements to strengthen team unity.

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What metrics do you consider most important when evaluating sales performance?

Emphasize your focus on key performance indicators such as sales growth, customer retention rates, and profit margins. Explain how you review these metrics regularly to make informed decisions and adjustments, and discuss your experience in reporting these metrics to management to drive strategic planning and resource allocation.

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Full-time, remote
DATE POSTED
April 9, 2025

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