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Used Car Technician

Acura Highland Park is part of one of the best automotive groups (Murgado Automotive Group) in the country. We strongly believe that our team is what makes our dealerships best in class. When you join our team, you become more than an employee; you become part of a friendly, tight-knit family. We care about you and your dreams, ambitions and goals. And the opportunity for growth is endless. We only promote from within our company and the sky is the limit.


Come and join our team!

Summary:

We are on the lookout for a positive and enthusiastic person to join us as a Used Car Technician



Benefits:

Medical Plan, Dental Plan, Vision Plan

401(k) Savings Plan

Supplemental Insurances

Paid Vacation time


Responsibilities:

Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards

Diagnoses cause of any malfunction and performs repair

Communicates with parts department to obtain needed parts

Saves and tags parts of the job if under warranty or if requested by the customer

Examines assigned vehicle to determine if further safety or service work is required or recommended

Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.

Documents all work performed and recommended on the repair order.

Road tests vehicles when required or refers to the test technician.

Participates in manufacturer-sponsored training programs, schools, and events.

Supervises work of any other technicians as assigned.

Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.

Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.

Operates all tools and equipment in a safe manner.

Reports any safety issues immediately to management.

Other tasks as assigned.


Qualifications:

1-3 years of experience in a similar position

Strong working knowledge of the automotive sales industry including luxury vehicles

Extensive knowledge of all aspects of vehicle maintenance and repair

Ability to achieve high productivity and efficiency

Possess good communication skills with the ability to explain technical information to colleagues and customers accurately and concisely

Quality focused with first time fix mentality

A high level of accuracy with excellent attention to detail

Positive with a can-do attitude

Honest with high levels of integrity

Self-motivated and customer focused

Thorough and able to work with defined processes and guidelines

Team Player – assist other technicians when workshop is under pressure, and take ownership of any safety issues you identify in the workshop


$20 - $30 an hour
Pay dependent on experience and performance.



Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.


We are an employer who participates in the E-verify program with the Department of Homeland and Security.

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CEO of Murgado Automotive Group
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Average salary estimate

$52000 / YEARLY (est.)
min
max
$41600K
$62400K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Used Car Technician, Murgado Automotive Group

Acura Highland Park is seeking a Used Car Technician who is not only skilled but also passionate about providing outstanding service. If you have a knack for diagnosing issues and a background in automotive repair, this is the place for you! We pride ourselves on being part of the esteemed Murgado Automotive Group, which means you’ll join a forward-thinking family that values growth and collaboration. As a Used Car Technician, your day-to-day will include performing repairs efficiently, documenting your work methodically, and ensuring the vehicles meet both our high standards and those of our customers. You'll also work hand-in-hand with our dedicated parts department to source necessary components for repairs. We emphasize a safe workplace and encourage ongoing training, helping you keep up with the ever-evolving automotive industry. And don’t worry about just being another face in the crowd; here, you’re a valued member of a supportive team that’s committed to your success. Plus, our range of benefits—including medical, dental, and a 401(k) plan—ensures you're well taken care of while you help customers keep their beloved cars in top shape. So, if you're ready to take your career to the next level with us in Highland Park, IL, we would love to hear from you!

Frequently Asked Questions (FAQs) for Used Car Technician Role at Murgado Automotive Group
What responsibilities does a Used Car Technician have at Acura Highland Park?

At Acura Highland Park, a Used Car Technician plays a crucial role in the repair and maintenance of vehicles. This includes performing repairs as outlined on repair orders, diagnosing malfunctions, and communicating effectively with both service advisors and parts departments. It's important to document all work accurately and ensure the vehicle is kept clean and in excellent condition throughout the service process.

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What qualifications do I need to apply for the Used Car Technician position at Acura Highland Park?

To be considered for the Used Car Technician role at Acura Highland Park, candidates should have 1-3 years of experience in a similar position and a strong working knowledge of the automotive sales industry. Additionally, extensive knowledge of vehicle maintenance and repair is essential. Good communication skills, a team player attitude, and a focus on quality and safety are also important attributes for success in this role.

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How does Acura Highland Park support the professional growth of Used Car Technicians?

Acura Highland Park believes in promoting from within, offering endless opportunities for growth and development for Used Car Technicians. The company encourages participation in manufacturer-sponsored training programs and events, which help technicians enhance their skills and stay updated on the latest automotive technologies and best practices.

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What is the pay range for a Used Car Technician at Acura Highland Park?

The pay for a Used Car Technician at Acura Highland Park ranges from $20 to $30 an hour, depending on experience and performance. This competitive pay reflects the company's commitment to attracting skilled technicians who are passionate about their work.

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What benefits can I expect as a Used Car Technician at Acura Highland Park?

As a Used Car Technician at Acura Highland Park, you'll enjoy a comprehensive benefits package that includes medical, dental, and vision plans, a 401(k) savings plan, supplemental insurances, and paid vacation time. These benefits are designed to support your overall well-being and provide peace of mind as you work in a dynamic automotive environment.

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Common Interview Questions for Used Car Technician
What experience do you have as a Used Car Technician?

When answering this question, highlight your previous automotive experience, including specific roles you've held, the types of vehicles you've worked on, and any specialized training you've received. Be sure to connect your experience to how it has prepared you for the role at Acura Highland Park.

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How do you ensure accuracy and efficiency in your work?

Discuss your methods for staying organized, such as maintaining thorough documentation and carefully reviewing repair orders. Highlight the importance of following factory standards and how attention to detail has led to successful outcomes in your previous roles.

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Can you describe a time when you had to address an unexpected issue during a repair?

Provide a specific example of a situation where you identified an unexpected problem, how you communicated effectively with relevant parties (like a service advisor), and the steps taken to resolve the issue while maintaining customer satisfaction.

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What strategies do you use for staying updated on automotive technology?

Explain your commitment to ongoing education, such as attending manufacturer training programs, participating in workshops, or utilizing online resources to stay informed on the latest automotive trends and repair techniques related to the Used Car Technician role.

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How do you handle pressure during busy work periods?

Share your approach to prioritization and teamwork when the workshop is under pressure. Emphasize your willingness to assist team members and your track record of maintaining quality work while meeting deadlines in a fast-paced environment.

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What do you enjoy most about being a Used Car Technician?

Reflect on your passion for the automotive industry and how performing repairs and helping customers keeps you motivated. Discuss any personal fulfillment you derive from solving problems and ensuring vehicles are safe and reliable for their owners.

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How do you communicate complex technical information to customers?

Discuss your approach to simplifying technical information when explaining repairs and recommendations to customers. Emphasize your ability to listen to their concerns and ensure that they feel informed and confident about the services being provided.

Join Rise to see the full answer
Why do you want to work for Acura Highland Park?

Speak about the values of Acura Highland Park and Murgado Automotive Group that resonate with you, such as the focus on family, professional growth, and teamwork. Share how you believe your skills and experiences align with their commitment to quality and customer service.

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How do you maintain a safe and organized workshop?

Describe your commitment to safety standards and best practices in the workshop. This includes promptly reporting safety issues, ensuring tools are organized, and following federal and local regulations for hazardous materials.

Join Rise to see the full answer
What steps do you take to ensure customer satisfaction?

Highlight your dedication to customer service and the importance of communication throughout the repair process. Share your philosophy on understanding customer needs, providing transparent updates, and delivering quality results that exceed their expectations.

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Focuses on a core belief and mission statement: Our organization must have an unwavering commitment to the delivery of quality new and pre-owned vehicles by providing extraordinary service to the people we proudly and humbly call our clients.

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Full-time, on-site
DATE POSTED
April 7, 2025

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