Recreation Attendant

As a Recreation Attendant at Marriott's Ocean Pointe, your main responsibilities include creating a fun and enjoyable atmosphere for guests, providing information on available recreational activities, and encouraging guest participation in various programs. You'll manage registrations, process payments for activities and equipment rentals, and ensure guests' needs are met promptly and professionally.

To become a Recreation Attendant at Marriott's Ocean Pointe, candidates should be available to work various shifts, including weekends and holidays. The role requires the ability to perform physical tasks like lifting up to 25 lbs and performing repetitive movements. Additionally, a friendly and enthusiastic demeanor is essential to engage with guests and contribute positively to their vacation experience.

Marriott's Ocean Pointe supports the growth of Recreation Attendants through various development opportunities, including professional counseling, family support programs, and on-the-job training. Team members are encouraged to participate in growth and development opportunities that can lead to career advancement within the Marriott Vacations Worldwide network.

Recreation Attendants at Marriott's Ocean Pointe can expect a friendly, lively work environment filled with opportunities to connect with guests and coworkers alike. The company emphasizes teamwork and encourages a culture of inclusivity, where every team member contributes to creating memorable experiences for guests.

Recreation Attendants at Marriott's Ocean Pointe enjoy a range of benefits, including a competitive hourly rate starting at $17.30, a 401K plan, travel discounts, and credit union membership. Additional perks like on-site parking, Food & Beverage discounts, and team-building events further contribute to an enriching employee experience.

In answering this question, think of a specific example that highlights your customer service skills. Discuss how you assessed the guest's needs and took proactive steps to ensure they felt welcomed and valued. Emphasize the steps you took to create a positive experience, and how it positively impacted the guests during their stay.

It's important to demonstrate your ability to remain calm under pressure. Share an example where you managed to diffuse a tense situation, focusing on your communication skills and problem-solving abilities. Mention techniques you use to stay composed and focused on providing excellent service, even in challenging circumstances.

Here, highlight your outgoing personality and your methods for engaging guests. Discuss how you approach guests and encourage them to join activities, perhaps by sharing benefits or fun aspects of the experience. Mention how your enthusiasm can motivate others to join in on the fun.

Express your genuine interest in working at Marriott's Ocean Pointe and connecting with diverse guests. It’s essential to convey your passion for creating memorable experiences and how you align with the company's values of teamwork, fun, and guest satisfaction.

Demonstrate your time management skills in your response. Discuss how you assess the most urgent needs of guests and take action accordingly, ensuring everyone is attended to in a timely manner while maintaining a high level of service.

Cite specific examples of safety procedures relevant to recreational activities, emphasizing their role in ensuring guest safety and enhancing overall guest experience. Mention how you plan to follow compliance measures and how they contribute to a positive work environment.

Focus on key traits such as enthusiasm, communication skills, adaptability, and teamwork. Be prepared to explain why each quality is important for the role and how you embody these traits in your own work.

Share strategies you use to maintain motivation, such as setting small goals for yourself or focusing on the positive impact your work has on guests. Discuss the importance of a positive attitude in enhancing your own work experience.

Provide an example that highlights your teamwork skills. Describe the project, your role, and how collaboration led to successful outcomes, showing that you value teamwork as an essential component of the Recreation Attendant position.

Show your understanding of the company ethos by discussing its commitment to creating memorable vacation experiences and its various employee support programs. Convey your excitement to be a part of a team that values inclusivity, growth, and community engagement.