Sales Executive Boston

As a Sales Executive at Marriott Vacation Club, your responsibilities include engaging with Owners and guests, answering their inquiries regarding properties and amenities, and providing tailored recommendations. You'll also follow up on leads and maintain detailed records of customer interactions to enhance future engagement and satisfaction. Contributing to team goals and ensuring a seamless guest experience are key elements of the role.

To qualify for the Sales Executive position at Marriott Vacation Club, candidates should have preferred one-year related experience in sales or customer service. Additionally, maintaining an active and valid professional Real Estate License where required by law is essential. Flexibility in scheduling, especially during weekends and holidays, is also important.

The Sales Executive position at Marriott Vacation Club in Boston offers a base wage of $15.00 per hour, with the potential for significant additional earnings through production pay. In 2024, the estimated annual earnings for this role could range from $112,156 to $638,547, thanks to uncapped commission opportunities and various incentives.

Marriott Vacation Club provides a robust benefits package for Sales Executives, including medical, dental, and vision insurance, along with a 401K plan for retirement savings. You’ll also enjoy travel discounts, access to a credit union membership, and tuition reimbursement options, making it a great workplace for professionals looking to thrive both personally and professionally.

The work environment at Marriott Vacation Club is friendly, supportive, and engaging, perfect for fostering growth and collaboration. As a Sales Executive, you'll work alongside passionate colleagues who prioritize outstanding customer service while helping guests create memorable vacation experiences. The culture emphasizes teamwork and professional development, ensuring that you’ll feel valued and motivated.

Effective handling of difficult customers involves staying calm, listening attentively to their concerns, and empathizing with their situation. As a Sales Executive, it’s important to address their issues sincerely and seek to provide solutions that align with both their needs and company guidelines. Show that you’re committed to ensuring a positive experience.

My sales process involves a thorough discovery phase, where I understand customer needs and preferences. For the Sales Executive role at Marriott, this means asking the right questions to uncover their interests in properties before presenting tailored options that meet their desires, ultimately closing the sale with excellence.

Following up on leads effectively requires timely communication and personalized outreach. I would prioritize leads based on their potential and ensure that my follow-ups are tailored, referencing previous conversations or expressed interests. Utilizing multiple channels such as phone calls, emails, or in-person meetings can enhance connection opportunities.

Ensuring guest satisfaction involves actively listening to their needs, providing transparent information, and maintaining open communication throughout the entire sales process. I would regularly check in with guests post-purchase to gauge their satisfaction and address any new queries. Creating a long-lasting relationship is key.

Marriott Vacation Club's commitment to creating meaningful vacation experiences sets it apart. The company’s focus on fostering lasting relationships with guests and Owners, along with exceptional customer service and a broad range of properties, showcases its dedication to quality and satisfaction that competitors often cannot match.

The timeshare sales process involves educating potential Owners about vacation ownership, highlighting the benefits of flexibility, and guiding them through the purchasing options that align with their desired vacation experiences. This is complemented by showcasing properties and ensuring that customers feel confident about their investment.

Prioritizing tasks in a fast-paced sales environment requires organization and strategic decision-making. I typically assess task urgency and impact, utilizing tools to manage my schedule effectively. This ensures that I am able to focus on high-priority leads while also being proactive in addressing other responsibilities.

I am drawn to work for Marriott Vacation Club because of its reputation for excellence in customer service and commitment to creating memorable vacation experiences. The opportunity for professional growth within such an esteemed company, coupled with a vibrant workplace culture, aligns perfectly with my career aspirations.

Effective techniques for closing a sale often involve recognizing buying signals, being attentive to the customer’s requirements, and seamlessly integrating solutions that align with those needs. Personal stories or testimonials from previous customers can also serve to build trust and confidence in the product being sold.

A challenging sale I closed involved a hesitant customer who was unsure about committing. By actively listening to their concerns and providing relevant information that addressed their specific needs, I was able to guide them through the decision-making process, showcase the long-term benefits, and ultimately earn their trust, leading to a successful sale.