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Insurance Commercial Lines Team Leader

Description

King Risk Partners, LLC is growing and seeking an exceptional individual with proven discipline, drive to advance and commitment to join our team as a Commercial Service Team Leader. The ideal candidate will be sales and service focused, team-oriented, self-motivated, resourceful, detail-oriented and enjoy working in a collaborative and fast-paced environment. Effectively managing a team of commercial service staff as well as a book of Commercial Property & Casualty Insurance business, ensuring all required tasks are completed accurately and on time. Assists to ensure all new and renewal insurance policies are processed accurately and within required timeframes by tracking policy expirations for existing clients and works proactively to ensure appropriate actions are taken to facilitate renewals.  This position can work from any of our North Carolina or South Carolina locations.


Candidates must have an active Property and Casualty License.


At King Risk Partners, LLC, we’re dedicated to providing top-tier insurance solutions to our clients while fostering a positive and collaborative work environment. As a growing leader in the insurance industry, we’re excited to welcome new team members who share our commitment to excellence. 


As we continue to expand our presence and reputation within the insurance sector, we recognize that the cornerstone of our success is the expertise and dedication of our team members. We’re eager to welcome individuals who are not only passionate about insurance but also excited to contribute their unique skills and perspectives to our dynamic and driven team. 


If you’re enthusiastic about making a meaningful impact in the insurance industry, and if you’re ready to be part of a team that values dedication, innovation, and client satisfaction, we invite you to explore the exciting opportunities that await you at King Risk Partners, LLC. Together, we can continue to redefine excellence in insurance services and create a legacy of success. 

Requirements

  • Provides guidance and support to Commercial Account Managers.
  • Assign daily tasks and set expectations for team members. 
  • Train, coach, and guide team members on performance and room for improvement. 
  • Works closely with the Managing Director to ensure support is provided to the Commercial Account Executive.
  • Provides support to AM, AE or Producer in the new business and renewal business workflows, including but not limited to: 
  • Client research and gathering complete underwriting information. 
  • Conducting Loss Run Analysis. 
  • Preparing complete and accurate submissions including Acord applications and/or supplemental forms; sending out to market and/or performing Online Rating as required. 
  • Binding coverage and complying with any subjectivity(ies) as required by carrier, Surplus Lines Association and/or King Insurance Partners. 
  • Review all policies, identifying and notifying AM, AE or Producer of any discrepancies and ensuring that all necessary. changes are submitted to and issued by the carrier. 
  • Growing client loyalty by building positive relationships and providing high levels of advocacy, world-class service, and professional communication. 
  • Ability and willingness to continually grow your insurance expertise, management/leadership skills, and followership skills.
  • All other duties as assigned.

Knowledge, Skills and Abilities (KSA):

  • Exceptional customer service skills. 
  • Excellent multi-tasking, organizational, delegation and decision-making skills. 
  • Outstanding verbal/written communication skills. 
  • Ability to perform large work volumes with high degrees of accuracy. 
  • PC proficiency, including MS Office. 
  • Exceptional personal character, including a strong work ethic, positive attitude, and willingness to always assist others.

Required:

  • 2+ years of supervisory experience.
  • 5+ years of commercial lines insurance agency/brokerage experience. 
  • 2+ years recent experience using AMS360. 
  • An active P&C license. 

What We Offer:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) with employer match
  • Short-Term Disability (employer paid)
  • Long-Term Disability (employer paid)
  • Life Insurance
  • Employee Assistance Program
  • Generous PTO Policy
  • Tuition Reimbursement
  • Employee Referral Program
  • Growth and advancement opportunities

Equal Opportunity Employer

King Risk Partners, LLC is proud to be an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. 


Join us in making a difference in the insurance industry. Apply today and become a part of the King Risk Partners, LLC team! 

Average salary estimate

$72500 / YEARLY (est.)
min
max
$60000K
$85000K

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What You Should Know About Insurance Commercial Lines Team Leader, National University of Singapore

At King Risk Partners, LLC, we're looking for an energetic and dedicated Insurance Commercial Lines Team Leader to join our vibrant team in Garner, North Carolina! If you're someone who thrives in a collaborative and fast-paced environment, this is the perfect place for you. In this role, you'll be at the forefront of managing a talented team of commercial service staff while overseeing a diverse portfolio of Commercial Property & Casualty Insurance. Your main mission? To ensure that every new and renewal insurance policy is processed accurately and on time, while nurturing relationships with our clients. You'll have the chance to guide and support our Commercial Account Managers, train budding talent, and ensure that tasks are delegated effectively. It's about more than just the nitty-gritty; we want you to foster loyalty through positive relationships and world-class service. With an active Property and Casualty License in hand and a couple of years of supervisory and insurance experience under your belt, you'll be well-equipped to take on challenges and spearhead our team's growth. We pride ourselves on providing top-tier insurance solutions and cultivating a positive work environment. Are you ready to redefine excellence and make a meaningful impact in the insurance industry? Join us at King Risk Partners, LLC, where your skills and passion for insurance will be cherished and put to good use!

Frequently Asked Questions (FAQs) for Insurance Commercial Lines Team Leader Role at National University of Singapore
What are the main responsibilities of the Insurance Commercial Lines Team Leader at King Risk Partners, LLC?

The Insurance Commercial Lines Team Leader at King Risk Partners, LLC is responsible for managing a team of commercial service staff, overseeing policy processing, and ensuring that both new and renewal insurance policies are completed efficiently. This role involves assigning daily tasks, training team members, conducting loss run analyses, and building strong relationships with clients through exceptional service.

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What qualifications do I need to apply for the Insurance Commercial Lines Team Leader position at King Risk Partners, LLC?

To apply for the Insurance Commercial Lines Team Leader position at King Risk Partners, LLC, candidates must possess an active Property and Casualty License, along with 2+ years of supervisory experience and 5+ years of commercial lines insurance agency experience. Recent experience using AMS360 is also required, ensuring you have the right technical skills for the role.

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What skills are essential for succeeding as an Insurance Commercial Lines Team Leader at King Risk Partners, LLC?

Success as an Insurance Commercial Lines Team Leader at King Risk Partners, LLC hinges on exceptional customer service, strong organizational and decision-making skills, and outstanding verbal and written communication abilities. Additionally, the ability to multitask and produce high volumes of work accurately is crucial in this fast-paced environment.

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What does King Risk Partners, LLC offer to their Insurance Commercial Lines Team Leader employees?

King Risk Partners, LLC offers a competitive benefits package for their Insurance Commercial Lines Team Leader role, including medical, dental, and vision insurance, a 401(k) plan with employer matching, short- and long-term disability insurance, life insurance, generous PTO policies, tuition reimbursement, and opportunities for professional growth and advancement.

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How does the Insurance Commercial Lines Team Leader contribute to the success of King Risk Partners, LLC?

The Insurance Commercial Lines Team Leader contributes significantly to the success of King Risk Partners, LLC by ensuring the efficient operation of commercial services, fostering team collaboration, and building lasting client relationships. This role directly impacts client satisfaction and retention, enhancing the company's reputation in the insurance industry.

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Common Interview Questions for Insurance Commercial Lines Team Leader
Can you describe your experience managing a team in a commercial lines insurance environment?

In discussing your experience, focus on specific examples where you've successfully led a team, addressed challenges, and highlighted how your leadership style positively impacted team performance and client relationships.

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What strategies do you use to ensure timely processing of new and renewal insurance policies?

Talk about your methodical approach to tracking policy expirations, prioritizing tasks, and fostering communication among team members to ensure deadlines are met without sacrificing quality.

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How do you build strong relationships with clients in a commercial insurance role?

Share examples of how you've engaged with clients, listened to their needs, and provided tailored solutions that not only meet their expectations but also foster trust and loyalty.

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What techniques do you employ to coach and develop your team members?

Discuss your approach to mentorship, including regular feedback sessions, setting performance metrics, and offering training opportunities that align with each team member's career goals.

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Describe a time you handled a discrepancy in an insurance policy.

Use a specific instance to illustrate your problem-solving skills, detailing how you identified the issue, the steps you took to resolve it, and the outcome that benefited both the client and the company.

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What methods do you use to stay updated on industry trends and changes?

Mention any professional development courses, webinars, industry publications, and networking events you participate in, and how this knowledge benefits your team and clients.

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How do you manage stress and maintain productivity in a fast-paced environment?

Share your time management strategies, prioritization methods, and how you encourage a supportive environment that helps your team cope with high workloads effectively.

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What experience do you have with AMS360?

Discuss your familiarity with AMS360, including specific functionalities you have utilized, and how this software has streamlined your workflow in managing commercial insurance.

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How do you ensure accuracy when processing insurance applications?

Emphasize your attention to detail and the checks and balances you implement, such as cross-referencing data, conducting reviews, and engaging your team to uphold quality standards.

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Why do you want to work for King Risk Partners, LLC as an Insurance Commercial Lines Team Leader?

Craft an answer that reflects your passion for the insurance industry, alignment with the company's values of excellence and collaboration, and your desire to contribute to their ongoing success and client satisfaction.

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 30, 2025

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