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Product Specialist - job 1 of 6

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('SpinCo') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

NBCUniversal's Enterprise Product Team builds products providing essential capabilities to organizations throughout NBCUniversal, including the Universal Filmed Entertainment Group, Universal Studios Group, Broadcast Operations, NBC & Telemundo Networks, Cable Entertainment brands, local TV stations and more.

Reporting to the Director of Product, Content Development and Production, we're looking for a Product Specialist to deliver industry-leading solutions for our users as they take film and TV shows through development, production, and post-production workflows. These tools need to be designed to scale and integrate with various systems along our Content Supply Chain.

We leverage deep relationships with our Business Engagement and Engineering counterparts to build cohesive, end to end solutions our clients love to use. These applications make our clients' days easier with intuitive interfaces, snappy performance, and top-notch reliability.

To succeed in this role you'll need a love for the TV & Film business and appreciate the creative work that goes into creating our content.

Job Description

KEY RESPONSIBLITIES:

  • Shape the product’s evolution by managing the feature roadmap and prioritizing impactful capabilities.
  • Build exciting new features and capabilities on top of a CRM platforms like Salesforce to improve user experience.
  • Bridge the gap between teams and stakeholders, translating requirements into well-documented, high-value product features.
  • Lead dynamic grooming sessions to keep the backlog fresh, organized, and filled with clearly defined features and stories.
  • Ensure precision and clarity by fully documenting product features in JIRA, with measurable acceptance criteria.
  • Collaborate across teams and technical leaders to identify the best solutions that drive client success.
  • Adapt and innovate by taking on additional responsibilities as needed.

Qualifications

QUALIFICATIONS:

  • Bachelor’s degree or equivalent experience required
  • 1+ year of product experience
  • 1+ year of experience in a role exhibiting excellent written and oral communications, effective interpersonal skills, project management, and strong formal presentation abilities
  • 1+ year of experience in the SDLC process, with a focus on scoping, planning, user story and acceptance criteria writing, rollout management, as well as identifying an MVP

PREFERRED QUALIFICATIONS:

  • Expertise with CRM platforms and data modeling (specifically Salesforce)
  • Experience in Film / Television, Media, Technology, or a related field
  • 1+ year of direct client engagement experience
  • Experience with Agile methodology
  • Experience with using Jira or a similar system to track and maintain feature requirements and development progress
  • Natural problem solver, who is adaptable in a fast-paced environment and is highly collaborative

Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee’s residence. Salary Range: $80,000 - $100,000

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].

For LA County and City Residents Only:  NBCUniversal will consider for employment
qualified applicants with criminal histories, or arrest or conviction records, in a manner
consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance
Initiative For Hiring Ordinance, the Los Angeles' County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

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Average salary estimate

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What You Should Know About Product Specialist, NBCUniversal

At NBCUniversal, we are excited to welcome a motivated Product Specialist to our team located at 100 Universal City Plaza, Universal City, CA. You’ll be a key player in shaping the future of our product offerings as you help deliver state-of-the-art solutions across the film and television industry. Reporting to the Director of Product, Content Development and Production, this role is all about enhancing the experience for our users, guiding them through development, production, and post-production workflows. You will manage and prioritize the feature roadmap, bridge team communications, and translate user requirements into clear product features that spark innovation. If you’re someone with a passion for the TV and Film business, you will savor this opportunity to influence the production process and create tools that make our clients' jobs smoother. We're looking for someone who thrives in collaboration, bringing together technical leaders and stakeholders for a cohesive approach in our projects. With your solid background in product management, a love for creative content, and hands-on experience with platforms like Salesforce, you’re sure to find fulfillment in enhancing our content supply chain. Let’s build products that genuinely resonate with our users and make a difference in how the entertainment industry operates!

Frequently Asked Questions (FAQs) for Product Specialist Role at NBCUniversal
What are the main responsibilities of a Product Specialist at NBCUniversal?

As a Product Specialist at NBCUniversal, you will lead the evolution of product features by managing the feature roadmap, enhancing user experience with exciting capabilities on platforms like Salesforce, and facilitating effective communication between teams. Your role will also involve conducting dynamic grooming sessions to maintain an organized backlog in JIRA alongside collaborating with technical leaders to pinpoint optimal solutions.

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What qualifications are needed to become a Product Specialist at NBCUniversal?

To qualify as a Product Specialist at NBCUniversal, you should possess a Bachelor’s degree or equivalent experience with a minimum of one year in product management. Strong communication and project management skills are also essential, alongside familiarity with the software development lifecycle (SDLC). A background in CRM platforms like Salesforce and a knack for Agile methodology is highly preferred.

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How does a Product Specialist fit into the larger team at NBCUniversal?

At NBCUniversal, the Product Specialist plays a critical role within the Enterprise Product Team that collaborates with multiple departments including Universal Filmed Entertainment Group and NBC Networks. You’ll be integral in crafting product solutions that align with the goals of various business units and supporting client success throughout the content supply chain.

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What tools and platforms do Product Specialists at NBCUniversal typically use?

Product Specialists at NBCUniversal regularly utilize tools such as Salesforce for CRM functionalities and JIRA for project management. Additionally, skills in Agile methodology are advantageous as you’ll engage in dynamic sessions for collecting requirements and maintaining product performance throughout the development process.

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Is the Product Specialist position at NBCUniversal remote?

Yes, the Product Specialist position at NBCUniversal is fully remote, allowing you to contribute from the comfort of your own home while still being part of a dynamic and innovative team dedicated to the evolution of entertainment production.

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Common Interview Questions for Product Specialist
Can you describe your experience with managing product roadmaps?

To answer this question, discuss your previous roles where you've successfully managed product roadmaps, emphasizing how you prioritized projects and ensured alignment with business goals. Use specific examples that showcase your analytical skills and the collaborative processes you engaged in.

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How do you ensure effective communication between various stakeholders?

In your response, highlight techniques you've used to promote clear communication, such as regular updates, meetings, and using collaborative tools like JIRA. Make sure to explain how this has improved project delivery and stakeholder satisfaction.

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What is your approach to writing user stories and acceptance criteria?

To effectively address this, describe your methodology for gathering user requirements and translating them into actionable user stories. Illustrate with examples how clear acceptance criteria were vital in past projects to keep team members aligned.

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What tools do you find most effective for tracking product development?

Share your expertise with tools like JIRA or Trello, detailing how you used them in previous roles to monitor progress and document requirements, and how this contributed to achieving project milestones.

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Describe a time when you had to adapt to changes during a project.

When answering, provide a scenario that required agility. Discuss how you assessed the changes, communicated with your team, and implemented new solutions while keeping the project on track.

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How do you prioritize feature requests?

In your answer, explain your criteria for prioritizing features such as user impact, strategic alignment with business goals, and resource availability. Share a real-life example to illustrate your point.

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What role does user feedback play in your product development process?

Discuss the importance of user feedback in shaping product features. Provide examples of how you've implemented feedback to enhance user experience and drive product success.

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Can you share your experience in client engagement?

In your response, detail instances where you interacted with clients to understand their needs, how you effectively communicated product capabilities, and ensured their feedback was integrated into your product strategies.

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What strategies do you use for team collaboration?

Describe how you foster collaboration within teams, incorporating regular check-ins, agile methodologies, and creating a supportive environment where all members can contribute their ideas.

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How do you stay current with trends in the film and television industry?

Provide insight into your habits for keeping up with industry trends, such as attending conferences, participating in webinars, and reading industry-related publications. Explain how this knowledge influences your work as a Product Specialist.

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We are in business to create and deliver content so compelling it entertains, informs and shapes our world. We believe that the talent, creativity and diversity of our people are our greatest resources. We take our business seriously, but do no...

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Full-time, remote
DATE POSTED
March 14, 2025

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