Senior International Logistics Manager

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. 

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

We are seeking a highly skilled and detail-oriented International Logistics Manager to oversee international distribution center operations, outbound documentation, customs compliance, and shipment tracking. This role ensures the efficient movement of goods across borders while maintaining regulatory compliance and optimizing logistics processes.

Key Responsibilities:

International Logistics & Compliance:

• Manage international distribution center operations, ensuring timely and accurate outbound documentation.
• Oversee customs compliance, staying updated on regulations and ensuring proper documentation for all shipments.
• Track and monitor outbound international shipments to ensure on-time delivery and resolve any shipping delays.
• Track and monitor domestic shipments from suppliers to the 3PL distribution center, ensuring smooth inbound logistics.
• Maintain the routing guide for 3PL distribution center shipments to specific countries.
• Serve as the primary contact for critical order and shipment updates, providing timely communication to internal and external stakeholders.
• Collaborate with transportation suppliers to request and approve quotes as needed.
• Address shipping delays, invoice discrepancies, and missing shipments.

Trade Compliance & Invoice Management:

• Strong understanding of customs documentation and the ability to generate and review commercial invoices for accuracy.
• Expertise in resolving invoice discrepancies related to harmonized codes, ECCN, unit of measure, and other compliance factors.
• Ability to issue corrected invoices for overages, shortages, or missing shipments.
• Monitor invoices to ensure they are properly completed and in open status, enabling accurate AR downloads, tracking updates, and timely customer invoicing.
• Experience working with trade compliance software to manage international shipping documentation and regulatory requirements.
• Strong analytical skills to research and resolve trade compliance issues using data management tools.

Regulatory Compliance & Government Programs:

• Stay informed on government programs and regulatory changes affecting export shipments.
• Ensure compliance with evolving international trade regulations and customs requirements.

Canadian Logistics Responsibilities:

• Oversee import and export shipments, ensuring compliance with customs regulations.
• Provide missing invoices to customs broker as requested.
• Audit shipments to ensure broker clears goods under the correct entity.
• Receive and review statements from Canada border agencies.
• Request cheque payments, obtain managerial approval, and submit payments.

Qualifications & Skills:

Minimum Qualifications:

• Bachelor’s degree in Logistics, Supply Chain Management, International Trade, or a related field.
• 10 years of experience in international trade compliance, transportation and freight management, logistics warehousing and/or operations.
• Strong knowledge of international trade compliance, import/export regulations, customs documentation, and commercial invoice requirements
• Experience with trade compliance software data management tools, and freight tracking systems.
• Understanding of harmonized codes, ECCN, and customs classification.
• Strong proficiency in problem-solving and invoice auditing.
• Awareness level of hazardous materials.
• Working knowledge of and experience with ERP systems.
• Excellent problem-solving and decision-making abilities in high-pressure situations.
• Strong attention to detail and ability to audit shipments for compliance.
• Effective communication and collaboration skills across internal and external stakeholders.

Preferred Qualifications:

• MBA or advanced degree
• 10+ years supply chain experience; with practical work experience in logistics, warehousing, manufacturing, or related discipline
• Exceptional quantitative analysis skills; including a working proficiency in corporate supply chain, procurement, quality, and/or process management experience
• This role is ideal for a seasoned logistics professional who thrives in an international trade environment and is eager to optimize supply chain processes while ensuring regulatory compliance.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”