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Email Marketing Specialist

At Neostella, we take a customer-centric approach and use cutting-edge technologies to deliver solutions to meet the unique needs of our clients’ business. Our offerings include Neodeluxe Legal Solutions, Work-Relay process and workflow solutions for Salesforce, Robotic Process Automation, and Application Integration. In order to continue our growth, we are seeking an Email Marketing Specialist! By joining our team, you’ll work in a fast-paced, rapidly growing, startup mentality. As an Email Marketing Specialist, you will develop, implement and optimize email marketing strategies for our company to help reach and connect with our target audience. This will include email content creation, email scheduling, list segmentation, email delivery and performance analysis to drive conversions and foster strong relationships with our subscribers. You will also study data insights to optimize campaigns, improve engagement and drive measurable results. The growth potential and opportunities here are endless and we want you to be a part of our journey. Curious what your day would look like as an Email Marketing Specialist? Check out the details below!​

Key Responsibilities:

  • Working with the marketing team to develop and execute strategic email marketing plans and strategies.
  • Identifying target segments, defining campaign goals and determining optimal frequency and timing of sending emails.
  • Ensuring the accuracy and hygiene of the email database, maintaining opt-in practices and complying with data protection regulations.
  • Collaborating with cross-functional teams, including design, content and analytics, to align email marketing efforts with broader marketing initiatives.
  • Develop and execute end-to-end email marketing campaigns, from conceptualization to delivery and analysis.
  • Create engaging and compelling email content that resonates with our audience and aligns with our brand voice, including engaging copy, appealing visuals and persuasive calls to action.
  • Segment and manage email lists, ensuring accurate targeting and personalized communication based on customer demographics, preferences and behavior.
  • Design visually appealing email templates that are responsive across devices and browsers.
  • Identifying opportunities for email optimization and implementing A/B testing to analyse performance metrics to optimize campaign effectiveness and engagement rates.
  • Monitor and study email campaign key performance indicators (KPIs), such as email deliverability, open rates, click-through rates, conversions and ROI.
  • Stay updated with the industry trends and the best practices in email marketing to drive innovation and continuous improvement. 
  • 2+ years of experience as an email marketer or a marketing role.
  • Strong understanding of email marketing best practices, deliverability, GDPR and CAN-SPAM compliance.
  • Proficiency in email marketing platforms such as Mailchimp, HubSpot, Constant Contact and other marketing automation tools.
  • Familiarity with HTML and CSS for email template customisation.
  • Proficiency in data analysis and reporting using tools such as Google Analytics.
  • Being accustomed to A/B testing, Google Ads and other relevant advertising platforms.
  • Excellent written and verbal communication skills with an analytical mindset to interpret data and derive actionable insights.
  • Creative thinking and the ability to develop engaging email content.
  • Strong attention to detail and organisational skills.
  • Ability to work effectively in a fast-paced and deadline-driven environment

*All resumes and application answers must be in English

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Email Marketing Specialist, Neostella

At Neostella, we’re on a quest to elevate our clients’ journeys with innovative solutions, and we’re excited to expand our team with a new Email Marketing Specialist! If you love crafting compelling email campaigns and finding creative ways to connect with audiences, this role is tailor-made for you. Picture this: you'll work closely with our dynamic marketing team, brainstorming and implementing strategic email marketing plans that truly resonate with our target audience. Your day might involve anything from crafting engaging content to analyzing performance metrics for our latest campaign. Armed with your expertise in email marketing best practices, you’ll ensure our email lists are well-segmented and that every message is personalized and compliant with data regulations. You'll be diving into data insights, optimizing campaigns, and even experimenting with A/B testing to enhance engagement rates. At Neostella, we believe in fostering creativity and innovation, so you'll regularly stay updated on industry trends and continuously explore ways to improve our strategies. With a minimum of 2 years in marketing and a solid grasp of platforms like Mailchimp and HubSpot under your belt, you’ll be equipped to help us build strong relationships with our subscribers. Ready to become a key player in our ever-growing team? Take the leap as an Email Marketing Specialist with Neostella and let’s make a significant mark together!

Frequently Asked Questions (FAQs) for Email Marketing Specialist Role at Neostella
What are the main responsibilities of the Email Marketing Specialist at Neostella?

The Email Marketing Specialist at Neostella will be responsible for creating and executing effective email marketing strategies. This includes tasks such as content creation, segmenting email lists, ensuring email database accuracy, and analyzing campaign performance. Additionally, collaborating with cross-functional teams to align email marketing with broader initiatives is crucial for success in this role.

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What qualifications do I need to apply for the Email Marketing Specialist position at Neostella?

To apply for the Email Marketing Specialist position at Neostella, candidates should have a minimum of 2 years of experience in email marketing or a related marketing role. A strong understanding of email marketing best practices, compliance regulations, and proficiency with email marketing platforms like Mailchimp or HubSpot is essential. Familiarity with HTML and CSS for template customization and experience in data analysis are also valuable.

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How does the Email Marketing Specialist contribute to Neostella's growth?

As an Email Marketing Specialist, you will directly contribute to Neostella's growth by driving engagement and conversions through effective email campaigns. By analyzing performance metrics and optimizing strategies based on data insights, you will help foster stronger connections with our audience, ultimately leading to increased customer loyalty and business success.

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What types of email campaigns will the Email Marketing Specialist manage at Neostella?

The Email Marketing Specialist at Neostella will manage a variety of email campaigns, including promotional offers, newsletters, customer follow-ups, and lifecycle marketing emails. Each campaign will focus on engaging our target audience and achieving specific goals, whether it's driving sales or providing valuable information.

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What tools will the Email Marketing Specialist use at Neostella?

The Email Marketing Specialist at Neostella will utilize various email marketing platforms, such as Mailchimp and HubSpot, along with data analysis tools like Google Analytics. These tools help in tracking key performance indicators, managing email lists, and analyzing campaign effectiveness to continuously improve our marketing efforts.

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Common Interview Questions for Email Marketing Specialist
Can you describe your experience with email marketing platforms like Mailchimp or HubSpot?

When addressing your experience with email marketing platforms, highlight specific campaigns you’ve managed, the features you’re familiar with, such as automation or segmentation, and how you’ve used analytics to improve performance. Be prepared to provide examples of results you achieved.

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What strategies do you use for creating engaging email content?

In answering this question, discuss your approach to understanding the target audience, crafting compelling subject lines, using persuasive calls to action, and ensuring the content aligns with the brand voice. Providing an example of a successful campaign can strengthen your response.

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How do you ensure compliance with email regulations like GDPR?

Discuss your knowledge of regulations like GDPR and CAN-SPAM, emphasizing the importance of obtaining consent, offering opt-outs, and maintaining data privacy. You might also mention any processes you implement for list management and database hygiene to ensure compliance.

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Describe a successful email marketing campaign you have executed. What made it successful?

Share an example of a successful email campaign, detailing its objectives, the strategies you employed, such as targeted segmentation or A/B testing, and how you measured its success through KPIs. Highlight any increases in open rates or conversions achieved.

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What are some key performance indicators (KPIs) you track for email marketing campaigns?

Mention KPIs such as open rates, click-through rates, conversion rates, and unsubscribe rates, and explain how you use these metrics to assess campaign effectiveness. Discuss any tools you use to track these metrics and how they inform your optimization strategies.

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How do you approach A/B testing in email marketing?

Explain your process for A/B testing, including how you determine what elements to test (like subject lines, content layout, or call-to-action buttons) and how you analyze the results to inform future campaigns. Providing a specific example can enhance your answer.

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How do you maintain an organized email database?

Discuss the practices you follow to keep your email database clean and organized, such as regular audits, removing inactive subscribers, and segmenting lists for targeted communications. Highlight any tools or methods you utilize for these tasks.

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What role does data analysis play in your email marketing strategy?

Emphasize the importance of data analysis in optimizing strategies. Discuss how you track performance metrics, analyze subscriber behavior, and use insights to fine-tune future campaigns. If applicable, mention specific data analysis tools you are comfortable using.

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Can you explain your understanding of email deliverability and how to improve it?

Explain your understanding of factors that affect email deliverability, such as sender reputation and spam filters. Discuss practices to improve deliverability, including maintaining a clean email list, authenticating emails with SPF, DKIM, and DMARC, and engaging subscribers.

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What trends do you see shaping the future of email marketing?

Share insights on emerging trends in email marketing, such as personalization, automation, and integration with other marketing channels. You could also discuss how technology is evolving the way marketers interact with their audiences through email.

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Full-time, remote
DATE POSTED
April 8, 2025

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