Revenue Cycle Management Product/Senior Product Manager

The Revenue Cycle Management Product/Senior Product Manager at NOCD is responsible for defining and executing product strategies that enhance billing processes. Key responsibilities include managing the end-to-end product lifecycle, collaborating with cross-functional teams, and optimizing areas such as claims management and compliance.

To qualify for the Revenue Cycle Management Product/Senior Product Manager role at NOCD, candidates should have a minimum of 5 years of product management experience, with at least 2 years in healthcare RCM or billing domains. A strong understanding of revenue cycle processes and excellent communication skills are essential.

The work environment for the Revenue Cycle Management Product/Senior Product Manager at NOCD is casual and engaging, fostering a team atmosphere focused on mission-driven initiatives. Located at our Chicago HQ, the role offers flexibility with onsite and hybrid options.

The Revenue Cycle Management Product/Senior Product Manager plays a pivotal role in advancing NOCD's mission by optimizing billing processes that enhance therapy access for individuals suffering from OCD. By improving efficiency and accuracy in payment cycles, the role directly helps reduce barriers to mental health care.

At NOCD, there are ample opportunities for growth for the Revenue Cycle Management Product/Senior Product Manager, including refining product strategies, leading cross-functional projects, and potentially expanding to other related healthcare areas as part of an innovative and rapidly growing organization.

Certainly! When answering this question, focus on specific projects you've led in the health care RCM space, detailing your involvement in optimizing billing processes, managing claims, and ensuring compliance with regulations, such as HIPAA.

Discuss your decision-making process, emphasizing your use of data-driven metrics to assess impact and user needs while balancing stakeholder expectations. Providing an example from your past experience would strengthen your response.

You should explain your knowledge of healthcare regulations and share how you engage with legal or compliance teams to oversee initiatives. Mention specific programs or methodologies you've implemented to guarantee adherence to standards.

When elaborating on a challenging project, weave in specifics regarding the obstacles you faced, the strategies you employed to overcome them, and the positive outcome. This illustrates your problem-solving skills and resilience.

Your answer should highlight your communication skills, mentioning tools or methods you use, such as regular updates, presentations, or user feedback sessions. Give concrete examples to showcase your proficiency.

Briefly describe the tools you’ve used, like JIRA or Trello, detailing how they helped you manage workflows and timelines effectively. Mention any customizations you've made to suit specific project needs.

Discuss your systematic approach to gathering user insights, whether through surveys, interviews, or usability testing. Provide an example of how customer feedback influenced a product decision.

Explain how you leverage data analysis to identify trends, assess feature success, and inform future strategies. Emphasize specific metrics you track and how they've shaped product direction.

Share the entire launch process, from initial concept through to results post-launch, including metrics that demonstrate its success. Highlight the collaboration involved with various teams and your leadership role.

Express your passion for mental health care and align it with NOCD's mission. Share any personal connections to the issue and your desire to use your product management skills to elevate access to care for those suffering from OCD.