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Patient Care Tech-Galter Observation unit Part-time Evenings - job 2 of 2

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

32 hours per week 

Four 8-hour shifts, alternating weekends required

Evenings shifts 1500-2330

 

The Patient Care Technician reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Patient Care Technician’s primary function is to assist and support the Professional Registered Nurse in all aspects of direct and indirect patient care activities.  The Patient Care Technician functions as a member of the unit staff under the direction and supervision of the professional Registered Nurse.

Responsibilities:

  • Direct Patient Care Activities 
    • Assists with admission, transfer, and discharge process.
    • Takes and records temperature, pulse, respirations, weight for adults and/or neonates, height, and blood pressure.
    • Measures and records intake and output including output from drains.
    • Applies cardiac monitor/oximetry.
    • Obtains EKG.
    • Adheres to the infant security protocol (accurate assessment of band placement).
    • Performs normal newborn hearing screening.
    • Obtains capillary blood glucose for adults and/or neonates.
    • Performs phlebotomy.
    • Applies Fetal Monitor equipment on pregnant patients.
    • Discontinues heplocks and foley catheters.  Administers enemas.
    • Collects specimens (urine, stool, blood and sputum) on adults and/or neonates.  Makes rounds of patients and anticipates their needs and observes newborns in the nursery.
    • Responds to patient call lights in a timely manner, especially emergency lights.
    • Distributes fresh drinking water and nourishments to patients.  Prepares patients for meals; assists or feeds patients as necessary. Feeds normal newborns as assigned.
    • Provides morning care, bed baths and evening care according to established Nursing Care Procedures. Provides peri-care to appropriate patients.
    • Provides newborn care to the infant including bath, dressing, obtaining foot prints, assistance with feeding (bottle and breast), glucose checks.
    • Makes occupied and unoccupied beds.
    • Ambulates patients and instructs on walker, cane and crutch walking as appropriate for assigned unit. 
    • Assists with pre-and post-operative care; positions patients as ordered; applies special equipment for safety; lifts and turns patients with proper and safe body mechanics and available resources.
    • Applies comfort and safety measures (side rails and call lights). 
    • Sets up oxygen and suction equipment and other respiratory equipment for adults and/or neonates.
    • Applies dressings to Stage I and Stage II skin breakdown. 
    • Prepares patient room for MD or RN assessment, evaluation, diagnostic and therapeutic procedures. Assists with procedures in the normal newborn nursery as directed.
    • Transports patients, equipment and/or supplies during urgent and emergent situations and to front door on discharge.
    • Responds to emergency situations, secures assistance and initiates basic life support.
    • Reports observations and documents appropriately.  Promptly notifies RN of any change in patient condition.
    • Performs post-mortem care and transports bodies to the morgue when necessary.
    • Assumes responsibility for the care of patient’s prosthetic devices, hearing aides, dentures, eye glasses, etc.
    • Follows established policies, procedures and standards of care in all areas of practice.
  • Indirect Patient Care
    • Maintains a safe and clean environment.  Duties may include:  maintaining temperature logs on, defrosting, and cleaning refrigerator, straightening linen, cleaning utility rooms, cleaning IV poles, cleaning scale, cleaning and returning equipment to SPD, replacing and disposing of soiled linen bags.
    • Performs duties delegated  by the RN to facilitate patient care and the efficient operations of the assigned patient care unit.
    • Collects and inventories patient belongings on admission, transfer and discharge.
    • Completes charges using appropriate documentation.
    • Orders supplies on-line or appropriate requisitions and stocks in appropriate location.
    • Obtains necessary equipment and supplies to facilitate patient care.
    • Assures room readiness for incoming patients.
    • Checks designated equipment for proper functioning.
    • Counts instruments and sterile trays sent and received from SEP as appropriate for assigned unit.
    • Stocks and removes linen from patient rooms.
    • Sets up and breaks down delivery table.
    • Participates in staff meetings.
    • Demonstrates cost effective approach to patient care in terms of equipment, supplies and other resource use.
    • Participates in quality improvement activities.
    • Participates in daily/weekly/monthly QC’s.
    • Participates in orientation of new staff.
    • Performs related duties as assigned.
    • Uses established communication channels to resolve work related problems.
    • Understands and consistently demonstrates principles of “Patient’s First” philosophy.
    • Carries out assigned tasks and activities on a shift basis, as delegated by the RN.
    • Assumes responsibility for meeting mandatory requirements.

Qualifications

Required:

  • CNA Certification or currently enrolled in SON who has successfully completed basic clinical rotations.
  • CPR recognition by the American Heart Association (BLS for Healthcare Providers).
  • Minimum of 90% correct on annual mandatory Health and Safety Training quizzes.
  • Unit based recognition for Capillary Blood Glucose Monitoring.
  • High school diploma required.  One year of college or nursing education or equivalent experience preferred.
  • Previous experience in a health care setting preferred with a demonstrated ability to relate to patients, family, nursing and medical staff.
  • Physical Demands Requirement:
    • Physical demands required for this role include lift/carry up to 50 pounds and a push/pull force up to 50 pounds

Preferred:

  • Associates or Bachelor’s degree.

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

Average salary estimate

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What You Should Know About Patient Care Tech-Galter Observation unit Part-time Evenings, Northwestern Memorial Healthcare

As a Patient Care Technician in the Galter Observation Unit at Northwestern Medicine, you'll be stepping into a dynamic role that plays a vital part in providing high-quality healthcare. Working part-time evenings, you'll work 32 hours a week across four 8-hour shifts, giving you the chance to balance your time between professional growth and personal life. Your main responsibility will be to support our Professional Registered Nurses in delivering direct and indirect care to patients, making sure that every individual receives the attention and support they deserve. From monitoring vital signs and assisting with admissions to providing crucial patient education and comfort care, you will be on the front lines of patient care. You'll learn how to handle various tasks including taking blood pressure, performing EKGs, assisting newborns, and even offering emotional support, which is just as important as the physical assistance. With your CNA certification or your enrollment in the School of Nursing after completing basic clinical rotations, your background will help you thrive. We value our team members, offering competitive salaries along with benefits such as tuition reimbursement and loan forgiveness to help you advance your career. At Northwestern Medicine, we believe in a patient-first philosophy, and we expect you to mirror that in every interaction. Ready to make a difference? Join us as a Patient Care Technician and be part of a community dedicated to transforming healthcare.

Frequently Asked Questions (FAQs) for Patient Care Tech-Galter Observation unit Part-time Evenings Role at Northwestern Memorial Healthcare
What are the primary responsibilities of a Patient Care Technician at Northwestern Medicine?

As a Patient Care Technician at Northwestern Medicine, your primary responsibilities will include assisting Registered Nurses with both direct and indirect patient care activities. You will take vital signs, assist with admissions and discharges, and provide comfort care to patients, ensuring they receive the best possible experience during their stay. Additionally, you will have the opportunity to engage in various clinical tasks, from EKGs to specimen collection, helping to maintain a high standard of healthcare.

Join Rise to see the full answer
What qualifications do you need to apply for the Patient Care Technician position at Northwestern Medicine?

To apply for the Patient Care Technician position at Northwestern Medicine, you must hold a CNA certification or be currently enrolled in a nursing program that includes successful completion of basic clinical rotations. CPR certification recognized by the American Heart Association (BLS for Healthcare Providers) is also required. While a high school diploma is mandatory, having one year of college or nursing education is preferred. Previous experience in a healthcare setting will give you an edge.

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What benefits does Northwestern Medicine offer to Patient Care Technicians?

At Northwestern Medicine, Patient Care Technicians benefit from a range of competitive offerings designed to support your career and well-being. This includes tuition reimbursement and loan forgiveness programs, health benefits, and a 401(k) matching plan. We recognize the hard work of our employees and aim to provide a balanced environment that fosters both personal and professional growth.

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How does the Patient Care Technician role contribute to patient care in the Galter Observation Unit?

In the Galter Observation Unit, the Patient Care Technician role is integral to patient care delivery. You will assist with a wide variety of tasks that directly impact patient comfort and recovery, such as monitoring vital signs, preparing patients for meals, and responding swiftly to call lights. By ensuring that patients' needs are met promptly and effectively, you significantly contribute to the overall patient experience and help maintain a safe, supportive environment.

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What should I expect during the interview process for the Patient Care Technician position at Northwestern Medicine?

During the interview process for the Patient Care Technician role at Northwestern Medicine, you can expect to discuss your previous healthcare experiences, your understanding of the duties associated with patient care, and your commitment to patient-first philosophy. Be prepared to share scenarios demonstrating your skills in teamwork, communication, and patient interaction. This helps us to assess how well you might fit within our culture and the needs of our patients.

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Common Interview Questions for Patient Care Tech-Galter Observation unit Part-time Evenings
What made you interested in the Patient Care Technician position at Northwestern Medicine?

When answering this question, share your passion for healthcare and how the mission of Northwestern Medicine resonates with your personal values. Highlight your desire to make a difference in patients' lives and your interest in working alongside skilled professionals in a supportive environment.

Join Rise to see the full answer
Can you describe a time when you had to handle a difficult patient interaction?

In your response, emphasize your communication skills, patience, and empathy. Describe how you listened to the patient's concerns and responded in a calming manner, demonstrating your ability to de-escalate situations while providing the necessary care.

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How do you prioritize tasks when caring for multiple patients?

Highlight your organizational skills and the importance of assessing patient needs. Discuss how you would evaluate each patient's condition and urgency, prioritize care accordingly, and remain flexible to respond to any changes.

Join Rise to see the full answer
What are some vital sign measurements you are familiar with?

Mention the vital signs you are trained in, such as blood pressure, heart rate, respiratory rate, temperature, and oxygen saturation levels. It's important to show your knowledge of these measurements and their significance in monitoring patient health.

Join Rise to see the full answer
How would you respond to a medical emergency?

Emphasize your training in basic life support and your understanding of emergency protocols. Describe the steps you would take to assess the situation, call for help, and provide assistance until more advanced care arrives.

Join Rise to see the full answer
What is your experience with patient documentation?

Discuss any previous experience you have with maintaining accurate patient records, including how you ensure that all information is documented clearly and in compliance with healthcare regulations.

Join Rise to see the full answer
How would you ensure a safe environment for your patients?

Address the importance of maintaining cleanliness, monitoring equipment, and adhering to safety protocols. Talk about actively seeking hazards and implementing practices that promote patient safety.

Join Rise to see the full answer
What do you think is the most important aspect of patient care?

Highlight the significance of empathy and communication in delivering patient care. Explain that understanding patients’ needs, providing comfort, and ensuring their voices are heard play a crucial role in their healthcare experience.

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How do you handle working in a team environment?

Describe your experiences working in teams, emphasizing collaboration, clear communication, and mutual support among team members. Share specific examples where teamwork resulted in improved patient outcomes.

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What are your long-term career goals in healthcare?

Share your aspirations, whether that be advancing to a nursing role, specializing in a particular area, or continuing education. Tie your goals back to your current role as a Patient Care Technician at Northwestern Medicine and how it can serve as a stepping stone.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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Part-time, on-site
DATE POSTED
April 7, 2025

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