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Pharmacy Technician III-Central Operations, Part-time Rotating

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Pharmacy Technician III reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Under the direction of a registered pharmacist, performs all technical duties associated with the daily operation of the dispensing areas; performs prescription related, unit dose related, and sterile product related functions; performs manufacturing procedures that have been documented in the Department records. 

Scheduling:

  • This position is regularly scheduled to work part-time, 24 hours weekly on a rotating schedule. Shift times are subject to change based upon departmental/patient care needs. However, currently the rotating shifts for this position are anticipated to be as follows:
    • Day shift: Start times fluctuate between 6am-9am
    • Swing shift: 12pm-8:30pm
    • Evening shift: 2pm-10:30pm
  • Weekend Commitment: Every other weekend (Saturday and Sunday)
  • Holiday Commitment: 1 winter and 1 summer holiday
  • The primary work location for this position is the Feinberg 9th floor pharmacy. However, this position rotates to other pharmacies within Northwestern Memorial Hospital subject to the needs of the work group.

Responsibilities:

  • Prepares medication orders for inpatients.
  • Prepares prescriptions for outpatients.
  • Picks up orders and delivers medications to nursing units.
  • Schedules intravenous admixture solutions according to the patient’s medical record. Reports any variance from the record to a pharmacist.
  • Answers the telephone according to hospital policy. Screens the call to determine if the call should be handled by a pharmacist or a technician.
  • Enters new drug orders and renewal/refill information into the computerized patient medication profile.
  • Uses the computer system to assist in all dispensing and inquiry functions.
  • Compares the patient medication bin with the pharmacy and nursing record. Returns unnecessary and/or outdated medication to the pharmacy. Reconciles use records and reports any discrepancies to a pharmacist.
  • Receives, prepares, and distributes floor stock requisitions and requisitions for other clinical locations.
  • Compounds dosage forms needed for dispensing to patients.
  • Assists in maintaining adequate inventory levels in the dispensing areas.
  • Packages extemporaneous and STAT single doses of medications under the supervision of a pharmacist.
  • Prepares and maintains the emergency medication systems.
  • Prepares sterile products for administration to patients.  Selects proper diluents and vehicles and determines the appropriate stability. 
  • Prepares cytotoxic agents for administration employing hospital and department aseptic and protective procedures.
  • Plans and performs the daily tasks required to provide department services under the direction of a pharmacist.
  • Prepares and delivers narcotics and narcotic admixtures. Conducts narcotic perpetual inventories as directed.
  • Meets quality and quantity requirements for new orders, unit doses, and IV admixtures.
  • Ensures compliance with hazardous waste collection and disposal procedures.

Quality Management Responsibilities

  • This position assists in maintaining emergency carts, inventory, and controlled substances records.  Accurate completion of responsibilities is essential to an efficient, error free drug distribution system.

 

Qualifications

Required:

  • High School Diploma
  • Illinois Pharmacy Technician License (IDFPR).
  • Certified Pharmacy Technician (CPhT) certification through PTCB or ExCPT through NHA required for all those licensed after 2008.
    • Newly licensed Technicians have 2 years from license effective date to obtain their certification. 

Preferred:

  • Completion of a Technician Training Program
  • Previous experience as a Pharmacy Technician

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Average salary estimate

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What You Should Know About Pharmacy Technician III-Central Operations, Part-time Rotating, Northwestern Memorial Healthcare

If you're ready to become part of a dedicated team at Northwestern Medicine as a Pharmacy Technician III in Central Operations, then we have an exciting opportunity for you! At Northwestern Medicine, we pride ourselves on our patient-first approach and strive to create a positive workplace culture that encourages growth and collaboration. In this part-time, rotating role, you'll take on essential responsibilities that directly impact patient care and medication management. Your primary mission will be to assist pharmacists by performing a variety of technical duties including preparing medication orders, dispensing prescriptions for both inpatients and outpatients, and ensuring that the nursing units receive the correct medications promptly. Each shift offers a chance to collaborate with talented professionals as you manage tasks like IV admixture preparations and inventory management, all while ensuring strict compliance with regulatory standards. You’ll be supported by a comprehensive benefits package including tuition reimbursement and 401(k) matching, because we believe in taking care of our employees just as much as we take care of our patients. Your schedule will involve a commitment to working 24 hours weekly on a rotating basis, so be prepared for flexible shift times ranging from early mornings to evenings and include weekends and holidays. If you're passionate about making a difference in healthcare and meet the qualification requirements, we would love to see you bring your skills to our Feinberg 9th floor pharmacy and beyond. Join us at Northwestern Medicine and help us in our quest for better healthcare!

Frequently Asked Questions (FAQs) for Pharmacy Technician III-Central Operations, Part-time Rotating Role at Northwestern Memorial Healthcare
What are the main responsibilities of a Pharmacy Technician III at Northwestern Medicine?

As a Pharmacy Technician III at Northwestern Medicine, you will prepare medication orders for inpatients and outpatients, deliver medications to nursing units, and manage IV admixture scheduling. You'll also be responsible for accurately entering and processing new drug orders, helping maintain inventory levels, and ensuring compliance with all regulatory and accreditation standards. This role is vital to providing excellent patient care as you assist pharmacists with all technical duties in the dispensing areas.

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What qualifications do I need to apply for the Pharmacy Technician III position at Northwestern Medicine?

To be eligible for the Pharmacy Technician III position at Northwestern Medicine, you must hold a High School Diploma and possess an Illinois Pharmacy Technician License. Additionally, certification as a Pharmacy Technician (CPhT) through PTCB or ExCPT is required for all who were licensed after 2008. Preferably, candidates should also have completed a Technician Training Program and have previous pharmacy technician experience.

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What is the scheduling like for the Pharmacy Technician III position?

The Pharmacy Technician III position at Northwestern Medicine is part-time with a commitment of 24 hours weekly on a rotating schedule. Scheduling can include various shifts throughout the day, such as early mornings, swings, and evenings. Moreover, there is a requirement to work every other weekend and one holiday during winter and summer, allowing for flexible scheduling to accommodate both patient needs and employee availability.

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What benefits can I expect as a Pharmacy Technician III with Northwestern Medicine?

As a Pharmacy Technician III at Northwestern Medicine, you can expect a robust benefits package designed to support your professional and personal life. Benefits include tuition reimbursement, loan forgiveness programs, and a 401(k) plan with matching contributions. These offerings reflect our commitment to supporting our employees in their career growth and financial well-being.

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How does the Pharmacy Technician III role contribute to patient care at Northwestern Medicine?

The Pharmacy Technician III role is crucial in enhancing patient care at Northwestern Medicine. By accurately preparing and dispensing medication under the guidance of pharmacists, you ensure that patients receive the right medications timely and safely. Your work in maintaining inventory, compounding dosages, and assisting with sterile product preparation helps streamline operations, directly impacting the quality of care provided to patients.

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Common Interview Questions for Pharmacy Technician III-Central Operations, Part-time Rotating
Can you describe your experience with compounding medications?

When asked about your experience with compounding medications, it's essential to highlight any specific training or certifications you possess. Discuss the types of medications you've compounded, the equipment you're familiar with, and any relevant protocols you've followed to ensure safety and accuracy.

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What do you prioritize when managing medication inventory?

In addressing medication inventory management, emphasize your attention to detail and adherence to protocols. Discuss strategies you've used to maintain adequate stock levels, manage expirations, and ensure compliance with safety regulations, ultimately assuring that patient care is never compromised.

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How do you handle distractions in a busy pharmacy environment?

When handling distractions in a busy pharmacy, focus on your ability to stay organized and prioritize tasks. Share specific methods you use to maintain concentration, such as creating checklists or effective communication with your team members to ensure patient care continues uninterrupted.

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Can you give an example of a time you had to resolve a discrepancy in medication orders?

Provide a concrete example where you identified a discrepancy in medication orders. Discuss how you approached the situation, the steps you took to resolve it, and how you communicated with the pharmacist and healthcare team, showcasing your problem-solving and analytical skills.

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What techniques do you use for accurate medication dispensing?

Explain some techniques you implement to ensure accuracy while dispensing medications. Talk about your familiarity with computerized systems, double-checking your work, and how you ensure clinical and safety standards are met throughout the dispensing process.

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How do you ensure compliance with safety regulations in your pharmacy work?

Compliance with safety regulations is paramount. Discuss specific protocols you follow, such as wearing appropriate protective gear when handling hazardous medications, following sterile compounding guidelines, and understanding waste disposal regulations, revealing your commitment to patient and staff safety.

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What steps do you take to stay current with pharmacy practices and regulations?

To stay updated, mention that you regularly pursue continuing education opportunities, attend pharmacy conferences, or participate in industry webinars. Highlight your commitment to maintaining your certification and understanding any changes in state or federal regulations.

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Describe your experience with patient interactions in a pharmacy setting.

When discussing patient interactions, share examples that illustrate your ability to communicate effectively with patients and healthcare staff. Talk about how you handle questions, provide medication advice as permitted, and ensure a compassionate, patient-centered approach.

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How do you work as part of a team within the pharmacy?

Collaboration is vital in pharmacy operations. Discuss how you contribute to the team by maintaining open communication, offering assistance to colleagues, and sharing your knowledge while working cohesively with pharmacists and other healthcare professionals.

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What makes you excited about working at Northwestern Medicine?

Express your genuine interest in the mission and values of Northwestern Medicine. Highlight their commitment to patient care, the supportive work environment, and opportunities for professional development that resonate with your own career aspirations and values.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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DATE POSTED
April 7, 2025

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