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Senior Executive, Events & Operations

The NTU Career & Attachment Office (CAO) is committed to providing our students with a comprehensive range of tools, resources and networking opportunities students need for exposure to various career pathways, enhancing their employability with the aim to help them become gainfully employed by the end of their academic journey with NTU.

We are seeking a dynamic and skilled Senior Executive, Events and Operations to join our team. The role will be responsible to plan, coordinate, and execute career-centric events as well as managing other shared operational functions such as facilities and office administration. This individual will work closely with staff, students, employers, and other stakeholders to ensure the seamless delivery of services and events that support our students' career development and enhance their corporate readiness.

Key Responsibilities:

1) Event Planning and Coordination:

  • Event support to running of career fairs, employer panels, workshops, and networking events.

  • Collaborate with internal and external stakeholders to secure participating employer, panellists and/or guest speakers.

  • Oversee logistical arrangements, including site recce, venue setup, furniture rental, AV requirements, and catering services.

2) Email Administration, Calendar Management & Scheduling

  • Manage role-based email accounts, responding promptly and professionally to all inquiries and requests.

  • Maintain key calendars and ensure the Director's schedule is efficiently organised, balancing competing priorities.

  • Prioritise and allocate time for high-impact activities, adjusting schedules to avoid conflicts and optimise productivity.

3) Operations Management & Office Administration:

  • Oversee office resources (supplies, equipment), ensuring efficient use and cost control while maintaining strong vendor relationships.

  • Ensure smooth office operations, including maintenance, security, cleaning, and adherence to health and safety protocols.

4) Report Preparation and Analysis

  • Collect and analyse feedback from events, preparing post-event reports summarising outcomes, challenges, and improvement suggestions.

  • Prepare regular reports on events, office operations, and facilities management, tracking progress, maintenance, and pending tasks.

5) Stakeholder Engagement:

  • Extending first level support and response to students and employers through management of role-based email accounts.

  • Fostering close ties with both internal and external stakeholders (i.e., CAO teams, appointed vendors) to ensure smooth execution of events and office resource management.

Job Requirements

  • A Diploma/Bachelor’s degree from a recognised tertiary institution in Business Administration, Event Management, Communications, or related fields.

  • 2 to 3 years of relevant work experience preferably in an academic or similar environment.

  • Experienced in office administration and operations and events.

  • Familiarity with career services and student development programmes.

  • Excellent interpersonal, communication, stakeholder engagement and management skills.

  • Ability to work independently and as part of a team in a fast-paced environment.

  • Strong time management, organisational and problem-solving skills.

  • Analytical, meticulous and capable to handle sensitive information with confidentiality and professionalism.

  • Proficient in Microsoft Office (Excel, Powerpoint, Word). Knowledge of design tools (Canva, Photoshop) a plus.

We regret that only shortlisted candidates will be notified.

Hiring Institution: NTU

What You Should Know About Senior Executive, Events & Operations, NTU

Join the NTU Career & Attachment Office (CAO) as a Senior Executive in Events & Operations and play a pivotal role in shaping the career paths of our students! In this dynamic position, you will be the driving force behind planning, coordinating, and executing a wide array of career-centric events, such as career fairs, workshops, and networking evenings. You'll collaborate with various stakeholders, including employers and guest speakers, ensuring each event runs smoothly, from logistical arrangements to on-the-day execution. Beyond event management, you’ll handle operational functions, managing resources and ensuring an efficient office environment. If you have a knack for administration, a flair for organization, and a passion for supporting student development, this role is perfect for you. Bring your problem-solving skills and creativity to the table as you prepare insightful reports and foster relationships with internal and external stakeholders. At NTU, you’ll not just enhance your career but also contribute significantly to shaping the futures of aspiring professionals. Ready to make a difference? We’d love to hear from you!

Frequently Asked Questions (FAQs) for Senior Executive, Events & Operations Role at NTU
What are the responsibilities of a Senior Executive, Events & Operations at NTU?

The Senior Executive, Events & Operations at NTU is tasked with a variety of important responsibilities. These include planning and coordinating career fairs, employer panels, and other networking events. This role involves working closely with various stakeholders to secure participation, overseeing logistical arrangements for successful event execution, and managing office administration to ensure smooth operations. Additionally, this position entails preparing reports based on feedback from events to improve future initiatives.

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What qualifications are required for the Senior Executive, Events & Operations position at NTU?

To qualify for the Senior Executive, Events & Operations role at NTU, applicants should possess a Diploma or Bachelor’s degree in fields like Business Administration, Event Management, or Communications. Relevant work experience of 2 to 3 years in an academic environment or a similar setting is preferred. Strong interpersonal and communication skills along with proficient knowledge in Microsoft Office and organizational abilities are also essential.

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What skills are essential for the Senior Executive, Events & Operations role at NTU?

Essential skills for the Senior Executive, Events & Operations role at NTU include strong time management and organizational abilities, effective communication skills for stakeholder engagement, and problem-solving aptitude in a fast-paced environment. A detail-oriented mindset, analytical skills, and proficiency in Microsoft Office are also critical for success in this position.

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How does the Senior Executive, Events & Operations at NTU support student career development?

The Senior Executive, Events & Operations at NTU plays a vital role in supporting student career development by organizing events that connect students with employers, fostering networking opportunities, and enhancing employability skills through workshops. By managing and executing these events effectively, they help create an environment where students can engage with industry professionals and gain valuable insights into various career pathways.

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What is the work environment like for the Senior Executive, Events & Operations at NTU?

The work environment for the Senior Executive, Events & Operations at NTU is vibrant and collaborative. You will have the opportunity to work with various departments, engage with students and employers, and contribute to a culture that prioritizes career development and student success. This role offers a mix of administrative functions and creative event planning, making every day unique and engaging.

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Common Interview Questions for Senior Executive, Events & Operations
Can you describe your experience with event planning and coordination?

When answering this question, provide examples from your past experiences where you successfully organized an event. Mention your specific role in the planning process, the challenges you faced, and how you overcame them to achieve a successful outcome. Highlight your ability to manage logistics, work with vendors, and bring together various stakeholders.

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How do you prioritize tasks in a fast-paced work environment?

To effectively answer this question, discuss your approach to time management and prioritization. Mention specific tools or methods you use, such as to-do lists or project management software, and give an example of a time when you successfully juggled multiple high-priority tasks, ensuring nothing fell through the cracks.

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What strategies do you use to engage stakeholders during events?

Your response should include specific strategies such as regular communication, setting clear expectations, and creating feedback loops to understand stakeholder needs. Share a relevant example where you maintained strong relationships with stakeholders, and how those relationships contributed to a successful event.

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How do you handle feedback from event participants?

When discussing how you handle feedback, emphasize the importance of being open to constructive criticism and how you take actionable steps based on feedback received. You could provide an example of a past event where participant feedback influenced future planning, showcasing your adaptability and commitment to improvement.

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Describe a time when you had to manage a conflict during an event.

For this question, share a specific instance where you encountered a conflict, whether it was a scheduling issue or a disagreement among stakeholders. Explain your approach to resolving the situation, the steps you took to ensure a positive outcome, and what you learned from the experience.

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What tools do you find helpful for event management?

Discuss specific tools or software you have used in the past for event management, such as project management software like Trello or event registration tools. Explain how these tools have helped improve the efficiency and organization of your event planning processes, giving examples of successful events where you utilized them.

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How do you ensure compliance with health and safety protocols during events?

To answer this effectively, describe your knowledge of health and safety protocols relevant to event management. Discuss specific steps you take to ensure compliance, such as conducting risk assessments or having contingency plans in place, and provide an example of how you implemented these protocols during an event.

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What role does teamwork play in executing successful events?

Emphasize the importance of teamwork by explaining how collaboration enhances creativity and resource management. Share an example of a successful event where teamwork was key, highlighting your ability to work across functions and bring out the best in each team member for collective success.

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How do you ensure event objectives align with organizational goals?

Discuss your strategies for aligning event goals with broader organizational objectives. This could include collaboration with leadership for input, setting clear metrics for success, and regularly reviewing these objectives during the planning process. Providing a practical example can illustrate your approach effectively.

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Why do you want to work as a Senior Executive, Events & Operations at NTU?

This question is your opportunity to express what draws you to NTU specifically. Talk about your passion for education, commitment to student development, and how you believe your skills can contribute to shaping successful career pathways for students. Be genuine and align your career goals with NTU’s mission.

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DATE POSTED
April 6, 2025

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