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Project Management Systems Support Analyst (15.23)

Project Management Systems Support Analyst (15.23)

OCT Consulting LLC is an SBA-certified, 8(a) small business management and technology consulting firm that provides support to Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology.

Responsibilities and Duties

OCT currently has an opening for a Project Management Systems Support Analyst to work with a technology division within the Federal Bureau of Investigation (FBI). The Systems Support Analyst will manage project documentation, facilitate Agile processes, and ensure effective stakeholder coordination and project execution.

This position is contingent upon contract award.

Day to day responsibilities include:

  • Administration:
    • Administer SharePoint or MS Teams sites and other tools storing team documentation to ensure adherence to governance standards regarding data stewardship.
    • Facilitate meetings and document due outs and action items.
    • Provide other administrative support as needed.
    • Coordinate meetings with stakeholders and clients including observations supporting audits.
    • Regularly meet with the client to communicate schedules, milestones, and risks associated to the implementation and/or operation of the system.
  • Scrum Master:
    • Facilitate daily standup/scrum meetings; sprint/kanban planning; scrum of scrum/cross team meetings; product backlog refinement meetings; sprint reviews/demos; team sprint/kanban retrospectives.
    • Support requirements documentation.
    • Document standard operating procedures & internal processes to support team and Agile best practices.
    • Provide Agile training to new team members.
    • Facilitate project closing and document lessons learned.
  • Project Support:
    • Provide and adhere to established project management best practices as identified in the Project Management Body of Knowledge (PMBOK).
    • Consult and assist in enforcing project scoping.
    • Support quality control of project deliverables and customer service.
    • Support internal and external audits of financial systems.
    • Assist in generating monthly project review slide decks and briefings.
    • Generate project status update documents.
    • Facilitate risk management best practices.
    • Maintain project schedules and communicate schedule, milestones, risks, mitigation strategies, and resource information with the client to promote awareness and for updates to the IMS.
    • Communicate project status.
    • Support government staff with identifying, monitoring, and mitigating risks and issues.
    • Maintain status of product backlogs.
    • Obtain stakeholder feedback to ensure products are meeting user goals.
    • Bring recommendations to promote process optimization and organizational growth to government staff as deemed necessary.

Qualifications/Requirements

  • Must be a US Citizen.
  • Must hold an active DoD Top Secret (TS) clearance.
  • Bachelor’s degree in Business Administration, Information Systems, Project Management, or related field.  
  • Minimum of 5 years of progressive experience in supporting project management, Agile methodologies, administration, and stakeholder coordination.
  • Prior experience in Agile environments, particularly as a Scrum Master or Agile Coach, facilitating Agile ceremonies such as sprint planning, retrospectives, and backlog refinement.
  • Ability to train and mentor team members in Agile best practices.
  • Experience with Agile project management tools.
  • Knowledge of Project Management Body of Knowledge (PMBOK) and Agile Practice Guide principles.
  • Proficiency in SharePoint, MS Teams, and other collaboration/documentation tools preferred.
  • Experience managing meeting coordination, action tracking, and audit-related documentation.
  • Strong organizational skills to ensure governance compliance and maintain accurate project records.
  • Excellent communication and facilitation skills.
  • Current PMP (Project Management Program) certification is highly desirable.
  • The primary place of performance will be at FBI facilities in the Washington Metropolitan Area (WMA)/ National Capital Region (NCR).

Benefits

OCT offers competitive compensation packages and a full suite of benefits which includes:

  • Medical, Dental, and Vision insurance
  • Retirement savings 401K plan provided by an industry leading provider with 3% employer contributions of the employee’s gross salary
  • Paid Time Off and Standard Government Holidays
  • Life Insurance, Short- and Long-Term disability benefits
  • Training Benefits

Salary Range: $110,000-$140,000 yearly commensurate with experience, education, etc.

About OCT Consulting

OCT Consulting LLC is a certified SBA 8(a), minority-owned, small, disadvantaged business providing professional services and information technology solutions to the Federal government and commercial clients. Founded in 2013, we bring the advantage of agility in operations along with a management team with a track record of leading successful engagements at major Federal government agencies.

At OCT, we are committed to ensuring equal opportunity for all individuals, recognizing that merit and qualifications are the foundation of our hiring, promotion, and development practices. We believe in creating a work environment where every employee can thrive based on their abilities, skills, and achievements. Our practices are designed to ensure fair treatment and equal access to opportunities for all, regardless of race, ethnicity, gender, sexual orientation, age, abilities, or other personal characteristics. We are dedicated to providing career growth and professional development based on individual merit and fostering a workplace where everyone’s contributions are valued and recognized.

Average salary estimate

$125000 / YEARLY (est.)
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$110000K
$140000K

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What You Should Know About Project Management Systems Support Analyst (15.23), OCT Consulting, LLC

Are you ready to make a real difference in project management? At OCT Consulting LLC, we are looking for a dynamic Project Management Systems Support Analyst to join our innovative team. In this exciting role, you will have the unique opportunity to work with the Federal Bureau of Investigation (FBI) supporting their technology division. Your main responsibilities will include managing project documentation, facilitating Agile processes, and ensuring smooth communication among various stakeholders. You'll administer crucial tools like SharePoint and MS Teams to help maintain governance standards and keep everything organized. As a Scrum Master, you'll guide the team through daily standups, sprint planning sessions, and retrospectives, all while fostering a culture of collaboration and continuous improvement. Our ideal candidate will bring at least five years of experience in project management and Agile methodologies. If you possess a positive attitude, strong organizational skills, and a genuine passion for helping teams succeed, we'd love to see you thrive in this pivotal role at OCT. In addition to a competitive salary package, we offer a supportive work environment with ample opportunities for professional development and career growth. At OCT, we believe in creating a workplace where everyone can thrive based on their unique skills and abilities, so don't hesitate to apply!

Frequently Asked Questions (FAQs) for Project Management Systems Support Analyst (15.23) Role at OCT Consulting, LLC
What are the responsibilities of a Project Management Systems Support Analyst at OCT Consulting LLC?

As a Project Management Systems Support Analyst at OCT Consulting LLC, you will be responsible for managing project documentation, facilitating Agile processes, and ensuring effective communication with stakeholders. Your duties will include administering tools like SharePoint and MS Teams, facilitating Scrum meetings, supporting Agile training, and ensuring compliance with project management best practices as outlined in the PMBOK.

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What qualifications do I need to apply for the Project Management Systems Support Analyst position at OCT Consulting LLC?

To apply for the Project Management Systems Support Analyst position at OCT Consulting LLC, you must be a US Citizen with an active DoD Top Secret clearance. A Bachelor’s degree in Business Administration, Information Systems, Project Management, or a related field is required, along with a minimum of 5 years of progressive experience in project management and Agile methodologies.

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What tools and methodologies will I be using as a Project Management Systems Support Analyst at OCT Consulting LLC?

In your role as a Project Management Systems Support Analyst at OCT Consulting LLC, you will utilize Agile methodologies and various project management tools, primarily SharePoint and MS Teams. You will also support standard operating procedures aligned with PMBOK guidelines and facilitate Agile ceremonies such as sprint planning and retrospectives.

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What is the salary range for the Project Management Systems Support Analyst at OCT Consulting LLC?

The salary range for the Project Management Systems Support Analyst position at OCT Consulting LLC is between $110,000 and $140,000 per year, depending on your experience and educational background. In addition to competitive compensation, we offer a comprehensive benefits package.

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What opportunities for career growth does OCT Consulting LLC provide for Project Management Systems Support Analysts?

OCT Consulting LLC is committed to providing career growth and professional development opportunities for Project Management Systems Support Analysts. You will have access to training benefits, mentorship programs, and a supportive work environment that encourages employees to thrive based on their abilities, skills, and achievements.

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Common Interview Questions for Project Management Systems Support Analyst (15.23)
Can you explain your experience with Agile methodologies as a Project Management Systems Support Analyst?

Certainly! When discussing your Agile experience, highlight specific projects where you served as a Scrum Master or facilitated Agile ceremonies. Include examples of how you guided your team through sprint planning, retrospectives, and backlog refinement, and focus on key outcomes achieved from those practices.

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How do you ensure effective stakeholder communication in a project management role?

Effective stakeholder communication relies on regular updates and open dialogue. Explain your strategies, such as scheduling consistent check-ins, maintaining transparency about project milestones, risks, and overall progress, and using tools like SharePoint and MS Teams to keep stakeholders informed and engaged.

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What strategies do you implement to manage project risks?

Discuss the importance of proactive risk identification and mitigation strategies. Provide examples of how you have previously evaluated potential risks, communicated them to stakeholders, and developed actionable plans to minimize their impact on project deliverables.

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Can you describe a challenging project you supported and how you contributed to its success?

Share a specific project example that posed challenges, then articulate your role in diagnosing the issue and implementing solutions. Emphasize how you utilized Agile methodologies to steer the project towards success and the positive feedback received from stakeholders.

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How do you handle conflicts within a project team?

Handling team conflicts requires patience and strong communication skills. Describe a situation where you mediated a conflict and guided the team back on track, focusing on fostering collaboration and ensuring that all voices were heard while keeping the project objectives in sight.

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What tools do you typically use for project management and documentation?

Discuss your familiarity with tools such as SharePoint, MS Teams, and Agile project management tools like Jira or Trello. Provide examples of how you have leveraged these tools to streamline project documentation, facilitate team communication, and enhance overall project organization.

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What is your approach to facilitating Scrum meetings?

Explain your strategy for running effective Scrum meetings by emphasizing the importance of keeping them time-boxed, focused, and outcome-oriented. Share tips on encouraging team participation and ensuring that action items are tracked and addressed promptly.

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Describe your experience with project management best practices according to PMBOK.

Highlight your understanding of PMBOK principles by discussing specific practices that you have employed, such as defining project scope, planning for quality control, and adhering to governance standards throughout the project lifecycle.

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How do you support new team members in adapting to Agile best practices?

Supporting new team members starts with comprehensive onboarding. Describe your approach to mentoring, providing Agile training sessions, and ensuring they become comfortable with the team's processes, tools, and the Agile philosophy.

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What metrics do you use to measure project success?

Explain the various metrics you employ to assess project success, such as project timeline adherence, stakeholder satisfaction, and quality of deliverables. Discuss how you analyze these metrics and make adjustments as necessary to keep projects aligned with goals.

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OCT Consulting LLC is a boutique management consulting firm providing federal government and commerical clients with highly skilled professional services

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Full-time, on-site
DATE POSTED
April 3, 2025

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