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People Operations, Director

Optasia is a fully-integrated B2B2X financial technology platform covering scoring, financial decisioning, disbursement & collection. We provide a versatile AI Platform powering financial inclusion, delivering responsible financing decision-making and driving a superior business model & strong customer experience with presence in 30 Countries anchored by 7 Regional Offices.

We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment. As the People Operations Director you will lead and support a multinational team, by overseeing all aspects of the People Operations function and showing commitment and enthusiasm, while also possessing a strong strategic mindset.

What you will do

  • Strategic Alignment: Align current and future organizational structure and human capital requirements to the company business objectives and strategy.
  • Leadership: Lead a multinational people operations department, ensuring effective management and collaboration across various regions.
  • Executive Support: Provide strategic People Operations support to the CEO and leadership team, ensuring alignment with the company's vision and goals. Assist in developing leadership capabilities and succession planning.
  • Workforce Development: Identify and implement projects and initiatives to create a high-performing workforce. Lead global People Operations projects such as performance reviews and training and development programs.
  • Corporate Planning: Develop corporate plans for various People Operations matters, including compensation, benefits, health, and safety.
  • Recruitment: Lead the recruitment process globally, ensuring alignment with the organizational and human capital strategy.
  • People Operations Initiatives: Oversee all People Operations initiatives, systems, and processes to ensure they support the company's goals and objectives.
  • Internal Communications: Support and implement methods for improving internal communications to foster a positive and productive work environment.
  • Policy Management: Design, evaluate, implement, and maintain People Operations policies and procedures to ensure they meet organizational needs and comply with global employment legislation.

What you will bring

  • 7+ years of experience in leading an HR department of a Tech company.
  • Proven track record of delivering results in a dynamic high-growth environment with aggressive timelines.
  • Thorough knowledge of human resource management principles, best practices and employment legislation globally.
  • Master’s and/or Bachelor’s degree in Human Resources Management / Economics / Business Administration, or a related field.
  • The ability to develop and maintain effective working relationships with all stakeholders.
  • Excellent communication skills both spoken and written and fluent in English.
  • Excellent organizational and leadership skills
  • Diligent and firm with high ethical standards

Your key attributes

  • Strategic Thinking: Ability to foresee long-term implications of decisions and align HR strategies with overall business objectives
  • Leadership: Proven ability to lead and manage a multinational HR department effectively
  • Communication: Excellent communication skills, both spoken and written, with the ability to influence and persuade others
  • Flexibility: Ability to adapt to changing business environments and think globally
  • Problem-Solving: Strong strategic thinking and problem-solving abilities
  • Business Acumen: Understanding of business trends and the ability to think about and negotiate opportunities on an almost equal basis with other directors
  • Interpersonal Skills: Ability to develop and maintain effective working relationships with all stakeholders
  • Project Management: Ability to manage multiple projects and initiatives simultaneously
  • Compliance: Thorough knowledge of HR policies, procedures, and employment legislation globally

Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽‍⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart

Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
📚 Continuous training and access to online training platforms
🥳 CSR activities and festive events within any possible occasion
🍜 Enjoy comfortable open space restaurant with varied meal options every day
🎾 🧘‍Wellbeing activities access such as free on-site yoga classes, plus available squash court on our premises

Optasia’s Values 🌟

#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About People Operations, Director, Optasia

Optasia is on the lookout for a passionate People Operations Director to join our dynamic team! As a fully-integrated B2B2X financial technology platform, we revolutionize financial inclusion with our advanced AI solutions. Picture yourself leading a multinational team, guiding them through the complexities of human capital while ensuring alignment with our business objectives. Your responsibilities will range from strategic alignment of our organizational structure to executive support for our leadership team. You will be tasked with developing a high-performing workforce, spearheading global projects such as performance reviews, and leading our recruitment processes worldwide. We are searching for someone with at least 7 years of experience in a tech-focused HR role, who thrives on challenges and can adapt to fast-paced environments. You'll need a solid understanding of HR principles, compliance, and communication skills that shine as brightly as our innovative approaches! Joining Optasia means being part of a vibrant culture where diverse perspectives are valued, and your contributions matter. We offer a competitive remuneration package, private healthcare, and exciting perks like CSR activities, continuous training, and more. If you’re ready to drive results and make a real impact, we’d love to hear from you!

Frequently Asked Questions (FAQs) for People Operations, Director Role at Optasia
What are the responsibilities of the People Operations Director at Optasia?

The People Operations Director at Optasia is responsible for aligning organizational structure with business objectives, leading a multinational HR team, providing strategic support to leadership, running workforce development initiatives, and overseeing recruitment processes. They also handle corporate planning related to compensation and benefits, maintain communication strategies, and manage policies to ensure compliance with global employment legislation.

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What qualifications are required for the People Operations Director position at Optasia?

To qualify for the People Operations Director role at Optasia, candidates should possess at least 7 years of experience within HR, preferably in a tech company. A Master’s or Bachelor's degree in Human Resources Management, Economics, or Business Administration is essential. Prospective applicants should also demonstrate a strong track record of strategic leadership and a comprehensive understanding of HR best practices and global employment laws.

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How does the People Operations Director at Optasia contribute to employee development?

The People Operations Director at Optasia plays a vital role in employee development by identifying and implementing high-impact projects and initiatives. This includes overseeing performance reviews and ensuring that training and development programs are in place to enhance the skills and capabilities of employees, ultimately driving a high-performance culture across the organization.

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What skills are essential for the People Operations Director at Optasia?

Essential skills for the People Operations Director role at Optasia include strategic thinking, excellent leadership abilities, strong communication skills, and a solid understanding of business acumen. Candidates should also exhibit flexibility to adapt to changing business environments, effective problem-solving skills, and the ability to manage multiple projects while ensuring compliance with HR policies.

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What benefits does Optasia offer to the People Operations Director?

Optasia offers a competitive remuneration package, performance-based bonuses, and comprehensive private healthcare insurance. Employees enjoy additional perks including an extra day off for their birthday, access to continuous training, wellbeing activities like yoga classes, and a comfortable workspace with varied meal options in an open space restaurant. It's a great place to thrive while balancing work and wellness.

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Common Interview Questions for People Operations, Director
Can you describe your experience in leading a people operations team?

When answering this question, focus on specific examples of your leadership in HR roles. Highlight situations where you successfully managed teams, implemented changes, or developed strategies that led to improvements in employee satisfaction or performance.

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How do you align HR strategies with overall business objectives?

To answer effectively, share examples of how you've previously developed HR strategies that directly supported business goals. Discuss your approach in analyzing the company's objectives and translating them into actionable HR initiatives.

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What is your experience with global recruitment processes?

When discussing your experience with recruitment at an international level, note the challenges you've faced and how you've navigated diverse legal landscapes and cultural considerations. Share successful recruitment campaigns or techniques that resulted in a strong talent pool.

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How do you handle performance management in a multicultural environment?

Explain your approach by emphasizing the need for adaptability and cultural sensitivity in performance management. Share how you've implemented effective performance review processes that take into account varying regional practices and employee expectations.

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What strategies do you use to foster effective internal communications?

Discuss the methods you've implemented to enhance internal communications, such as regular check-ins, employee surveys, or using collaborative tools. Provide examples of how these strategies helped improve engagement and productivity within teams.

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Can you provide an example of a successful workforce development initiative you led?

Share a concrete example that outlines your specific role, the challenges faced, and the results of the initiative. Focus on how this project benefitted the organization and its employees, highlighting metrics or feedback if available.

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How do you ensure compliance with global employment legislation?

Demonstrate your understanding of various employment laws by discussing your experience with compliance audits, policy evaluations, and how you keep abreast of changes in legislation across different regions.

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What is your approach to creating a high-performing workforce?

Describe your philosophy on workforce performance, including metrics you believe are important, the significance of employee morale, and how continuous training contributes to building a successful team.

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How do you manage conflicts within your HR team?

Talk about the importance of open communication and mediation skills when managing conflicts. Provide examples of conflicts you've resolved and the impact on team dynamics and performance.

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What are key components of a successful HR policy?

Explain your view on the need for clarity, compliance, and responsiveness in HR policies. Discuss how you've developed or revised policies that addressed specific organizational needs while ensuring they align with global legislations.

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Optasia develops airtime credit and mobile value-added services for mobile operators and financial institutions. It also offers financial solutions that utilize proprietary analytics tools, including micro cash loans, handset loans, credit service...

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Full-time, remote
DATE POSTED
April 2, 2025

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