IT Operations Manager

As an IT Operations Manager at OptionMetrics, your primary responsibilities include managing our DevOps environment and cloud infrastructure, deploying applications across various servers and operating systems hosted on AWS, and ensuring that all systems run smoothly. You'll also be involved in troubleshooting and fixing any issues that might arise, effectively utilizing scripting languages like Bash, Shell, or Python to automate processes and increase operational efficiency.

To be considered for the IT Operations Manager position at OptionMetrics, candidates should have 3-6 years of Linux experience, familiarity with IT infrastructure best practices, and the ability to write SQL queries for troubleshooting data issues. Experience with cloud services such as AWS, Teamcity or Terraform, as well as effective communication skills, are also essential qualifications that will help you excel in this role.

An IT Operations Manager at OptionMetrics should have a robust technical skill set that includes expertise in AWS monitoring, strong Linux knowledge, and proficiency in scripting (Bash, Shell, Python). Familiarity with CI/CD tools, task schedulers, and troubleshooting file transfer protocols such as ftp, sftp, and http/https will also be vital for success in this role. These skills will allow you to effectively manage and optimize our IT operations.

As an IT Operations Manager at OptionMetrics, you can expect a collaborative and innovative work environment where your contributions are valued. The culture promotes teamwork, and you’ll have the opportunity to work closely with talented individuals in a hybrid setting that balances in-office and remote work. This nurturing atmosphere will help you grow professionally while taking on exciting IT challenges.

OptionMetrics provides a competitive benefits package for its IT Operations Managers, including paid time off, pre-tax commuter benefits, comprehensive medical and dental insurance, and a 401k plan. Additionally, the salary is competitive, ranging from $100,000 to $199,999, with opportunities for performance-based increases over time.

When answering this question, highlight your specific roles in managing AWS services, such as setting up or deploying applications and ensuring optimal performance. Discuss how you utilize monitoring tools to maintain service stability and troubleshoot any issues that arise in AWS environments.

In your response, focus on your systematic approach to troubleshooting. You might mention using logging frameworks to track errors, engaging with team members for insights, or applying tools for continuous integration and deployment, explaining how you’ve resolved issues to maintain workflow efficiency.

Detail your proficiency in languages like Python, Bash, or Shell, and provide examples of processes you have automated or tasks you have simplified using these scripts in your past IT roles. Sharing specific scenarios will illustrate your practical experience with scripting languages.

Offer a specific example where you encountered a significant IT challenge, the steps you took to diagnose and tackle the problem, and the final outcome. Focus on the skills you applied and any collaborative efforts you made in finding a resolution.

Discuss your strategies for maintaining clear communication, such as regular team meetings, using collaboration tools, or establishing open channels for feedback. Emphasize your commitment to fostering relationships that facilitate success in IT operations.

In your answer, briefly summarize key IT infrastructure best practices, such as maintaining security protocols, ensuring redundancy, and optimizing performance. You can provide examples of how you have implemented these practices in past roles to support system integrity.

Be honest and provide a realistic assessment of your experience with Linux, mentioning specific distributions you've worked with and your ability to perform administrative tasks. Discuss projects where you effectively utilized your Linux skills to enhance system performance.

Share a situation where collaboration with developers was essential in implementing new deployments or resolving issues. Highlight your role in facilitating communication between teams to achieve a common goal and ensure project success.

Discuss your knowledge of networking fundamentals such as subnetting, routing, and firewall policies. Provide examples from your previous roles where you've applied these concepts to maintain or optimize network functionality.

In your response, convey your enthusiasm for the position by relating it to your career goals and values. Highlight how you align with OptionMetrics' commitment to innovation and excellence in technology, and how you believe your skills can contribute to the team.