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Growth Technical Operations Associate

Hi, we're Oscar. We're hiring an Associate, Growth Technical Operations to join our Sales Operations team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

 

About the role

The Growth Technical Operations Associate manages key processes across business. This role is the subject matter expert on tracking the sales pipeline activity and providing operational and logistical support for the sales team. Additionally, they use their expertise to partner cross-functionally to assist with the preparation of materials for externally facing client meetings and help to streamline processes and procedures in a dynamic, fast-paced environment.

You will report to the Associate Director, Growth Technical Operations.

Work Location:

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission.

This is a hybrid position in our New York City office (in Hudson Square) and you will be expected to come into the office at least two days each week. #LI-Hybrid

Pay Transparency:

The base pay for this role is: $98,400 - $129,150 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

 

Responsibilities

  • Assist with tracking pipeline updates and basic metrics to support pipeline performance monitoring.
  • Support the sales team in coordinating updates to the sales process and identifying areas for improvement.
  • Help prepare summary updates on the sales pipeline for leadership and other key stakeholders including analyzing sales reporting to identify trends and actionable insights.
  • Provide operational support for CRM management, including inputting data, researching prospects, and coordinating outreach activities.
  • Collaborate with marketing to assist in lead generation activities.
  • Conduct preliminary research on target partners to support pitch preparation.
  • Help maintain and make minor updates to externally facing sales materials.
  • Lookup and pull data from databases using internal tools. 
  • Build and maintain relationships with cross functional internal stakeholders. 
  • Compliance with all applicable laws and regulations. 
  • Other duties as assigned.

Qualifications

  • Bachelor’s degree or 4+ years equivalent work experience.
  • 3+ years of work experience in sales operations, sales support, or similar role.
  • 3+ years of technical proficiency working with Google Slides, Sheets, Excel, and other databases.
  • 2+ years experience with additional sales enablement tools (ZoomInfo, Salesloft, Definitive, etc.) 
  • 1+ years experience using Salesforce.

Bonus Points

  • Prior work experience in healthcare technology or SaaS company preferred.

 

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

Artificial Intelligence (AI) Guidelines: Please see our AI Guidelines for the acceptable use of artificial intelligence during the interview process at Oscar.

California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Notice to Job Applicants.

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Average salary estimate

$113775 / YEARLY (est.)
min
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$98400K
$129150K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Growth Technical Operations Associate, Oscar Health

Hey there! We’re Oscar, and we're on the lookout for a Growth Technical Operations Associate to join our vibrant Sales Operations team here in New York. At Oscar, we pride ourselves on being the first health insurance company built around a cutting-edge technology platform while keeping our members at the heart of everything we do. Since our inception in 2012, we’ve aimed to create a health insurance experience that feels just like having a caring doctor in the family. In this role, you’ll be the superstar managing key processes across our business, acting as the go-to expert for tracking sales pipeline activity. Your ability to provide operational support will play a crucial role in helping our sales team thrive. You’ll be collaborating across departments to prepare impactful materials for client meetings and to enhance our procedures in a fast-paced environment. Reporting to the Associate Director of Growth Technical Operations, you will enjoy a hybrid work culture, requiring you to come into our Hudson Square office at least twice a week. With a competitive salary ranging from $98,400 to $129,150, you will also enjoy awesome benefits, an unlimited vacation program, and performance bonuses. Are you ready to be part of a mission that’s transforming health care? Join us at Oscar and let’s change the world together!

Frequently Asked Questions (FAQs) for Growth Technical Operations Associate Role at Oscar Health
What are the responsibilities of a Growth Technical Operations Associate at Oscar?

As a Growth Technical Operations Associate at Oscar, your key responsibilities will include tracking pipeline updates, supporting the sales team in refining processes, preparing insightful sales reports for leadership, and providing CRM operational support. You’ll collaborate with marketing on lead generation and conduct research to support pitch preparation, all while maintaining strong relationships with internal stakeholders.

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What qualifications do I need to apply for the Growth Technical Operations Associate position at Oscar?

To be a candidate for the Growth Technical Operations Associate role at Oscar, you should have a bachelor’s degree or equivalent work experience, at least 3 years in sales operations or sales support roles, and technical proficiency with Google Slides, Excel, and CRM systems like Salesforce. Experience in healthcare technology is a bonus, but the key is a strong collaborative spirit and analytical mindset.

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How does Oscar support its employees in the Growth Technical Operations Associate role?

Oscar takes great pride in supporting its employees by offering a hybrid work culture, competitive salaries, and an inclusive environment. As a Growth Technical Operations Associate, you will benefit from comprehensive medical, dental, and vision coverage, unlimited vacation days, performance bonuses, and a 401(k) plan, ensuring your work-life balance and overall well-being are prioritized.

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What is the work environment like for a Growth Technical Operations Associate at Oscar?

At Oscar, the work environment for a Growth Technical Operations Associate is dynamic and collaborative. With a focus on teamwork and innovative problem-solving, you'll work alongside a passionate group of professionals who are committed to enhancing our sales and operational effectiveness. Our Hudson Square office and hybrid model promote connection while offering flexibility, allowing everyone to thrive!

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What does the career progression look like for a Growth Technical Operations Associate at Oscar?

Career progression for a Growth Technical Operations Associate at Oscar can lead to advanced operational roles or leadership positions within the sales operations department. With ongoing support for professional development, you will have opportunities to enhance your skills, take on new challenges, and make a significant impact on the organization’s growth initiatives.

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Common Interview Questions for Growth Technical Operations Associate
What experience do you have in sales operations as a Growth Technical Operations Associate?

When answering this question, highlight your relevant experience, emphasizing specific roles that align with sales operations. Discuss the metrics you monitored, your involvement in streamlining processes, and any tools you have used, such as CRM systems. Be sure to relate how these experiences make you a fit for Oscar.

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How would you handle tracking and reporting sales pipeline updates?

To excel in this role, demonstrate your ability to efficiently track sales pipeline updates. Share a method you’ve used, such as creating structured reporting templates or utilizing CRM tools. Show that you can present data in a clear manner to help stakeholders make informed decisions.

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Can you describe a time you identified an area for improvement in a sales process?

Provide a specific example that illustrates your analytical skills. Discuss how you identified the inefficiencies, the steps you took to implement improvements, and the positive outcomes achieved. This will showcase your problem-solving capabilities relevant to the Growth Technical Operations Associate position.

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How do you prioritize tasks in a fast-paced environment?

Talk about your time management strategies for maintaining productivity under pressure. You might mention using to-do lists, prioritizing based on urgency and importance, or leveraging project management tools. By demonstrating your proactive approach, you will show you can thrive in Oscar’s environment.

Join Rise to see the full answer
What tools and technologies are you familiar with for sales support?

Outline the tools you have experience with, such as Salesforce, Google Sheets, and any sales enablement software. Emphasize your comfort level using these tools and note any successful projects you've contributed to using them. This illustrates your technical proficiency, a key aspect of the role at Oscar.

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How do you ensure collaboration with cross-functional teams?

Explain your approach to collaboration and communication. Describe how you foster relationships with team members and ensure everyone is aligned on goals. Use examples of past teamwork to highlight your effectiveness in this area, making sure to connect it back to the collaborative spirit at Oscar.

Join Rise to see the full answer
Tell us about your experience with CRM management.

Discuss your hands-on experience with CRM tools, detailing how you’ve managed data, created reports, and supported sales teams. Provide specific examples where your CRM expertise led to improved efficiency or helped track important metrics vital to the sales process.

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How do you stay updated on industry trends, particularly in health technology?

Share your methods for staying informed about the healthcare technology landscape, such as reading industry publications, attending webinars, or engaging in professional networks. This will convey your commitment to continual learning, essential for the Growth Technical Operations Associate at Oscar.

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What motivates you to work in sales support and operations?

Reflect on your passion for supporting teams and driving results. Discuss how you find fulfillment from helping others succeed and contributing to larger organizational goals. Connecting this motivation to Oscar’s mission will resonate well during your interview.

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Describe a challenging situation you faced in a previous role and how you handled it.

Select a specific challenge that you encountered in a sales operations context, explaining the situation, your approach, and the successful resolution. This showcases your problem-solving skills while demonstrating your resilience and ability to adapt, qualities valued by Oscar.

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Oscar Health is an American health insurance company headquartered in New York City. Through telemedicine, healthcare-focused technology interfaces, and clear claims pricing systems, the company focuses on the health insurance market.

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Full-time, hybrid
DATE POSTED
April 4, 2025

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