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Patient Care Resource Manager-James Cancer Hospital -Part-time image - Rise Careers
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Patient Care Resource Manager-James Cancer Hospital -Part-time

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Job Title:

Patient Care Resource Manager-James Cancer Hospital -Part-time

Department:

James | Patient Care Resource Manager

Job Description
The Patient Care Resource Manager, PCRM, is a nurse case manager that facilitates patients through the health care system to include pre-admission through post discharge coordination of care, resources and services utilizing the nursing process. The PCRM monitors and coordinates the patient plan of care to enhance the timeliness of patient care decisions and throughput and to enhance care quality and efficiency and ensure efficient resource utilization. The PCRM identifies and removes barriers to progression of the plan of care for each patient. The PCRM collaborates with physicians, nurses and other health care workers to manage the patient transition to the next level of care. The PCRM is the central information source for third party payers, communicating the plan of care, medical necessity, and gaining approval for post discharge care. The PCRM, through the use of evidence-based criteria, assists the physicians in ensuring the appropriate level of care for each patient.


Required Qualifications
Bachelor's degree, Masters preferred. RN or other professional healthcare licensure; five years recent clinical experience applicable to the population preferred; knowledge of clinical practice guidelines, computer data bases, and payer protocols desired.

Career Roadmap:

FUNCTION: Care Management

SUB-FUNCTION: Nursing Care Management

CAREER BAND: Individual Contributor - Clinical

CAREER LEVEL: C2

Additional Information:

Location:

Rhodes Hall (0354)

Position Type:

Regular

Scheduled Hours:

20

Shift:

First Shift

Final candidates are subject to successful completion of a background check.  A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability. 

Average salary estimate

$52500 / YEARLY (est.)
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$45000K
$60000K

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What You Should Know About Patient Care Resource Manager-James Cancer Hospital -Part-time, osu

Are you ready to make a difference in patient care? The Ohio State University's James Cancer Hospital is looking for a part-time Patient Care Resource Manager. In this role, you will serve as a vital nurse case manager, guiding patients through their healthcare journey from pre-admission to post-discharge. Your responsibility will be to monitor and coordinate patient care efficiently, ensuring timely decisions and high-quality experiences. You will collaborate closely with doctors, nurses, and other healthcare professionals to break down barriers and facilitate smooth transitions between levels of care. Your expertise in clinical practice and payer protocols will allow you to communicate effectively with third-party payers, ensuring that post-discharge care is authorized and appropriate. A Bachelor's degree is required, with a Master’s being preferred, as well as valid RN licensure and at least five years of relevant clinical experience. If you are passionate about enhancing patient care quality and efficiency, this might just be the perfect opportunity for you!

Frequently Asked Questions (FAQs) for Patient Care Resource Manager-James Cancer Hospital -Part-time Role at osu
What are the primary responsibilities of the Patient Care Resource Manager at James Cancer Hospital?

The Patient Care Resource Manager at the James Cancer Hospital is responsible for facilitating patient navigation through the healthcare system. This includes coordinating care from pre-admission to post-discharge and ensuring that resources are utilized efficiently. The manager also collaborates with medical staff to monitor the patient care plan.

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What qualifications are required for the Patient Care Resource Manager position?

Candidates for the Patient Care Resource Manager role at the James Cancer Hospital should have a Bachelor's degree, with a Master's degree preferred. An RN or equivalent healthcare licensure is necessary, along with five years of clinical experience relevant to the patient population served.

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How does the Patient Care Resource Manager support the care team at James Cancer Hospital?

The Patient Care Resource Manager at James Cancer Hospital acts as a central information source for the care team, collaborating closely with physicians and nurses. They help to identify and solve obstacles in patient care, ensuring a seamless transition to the next level of care.

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What role does the Patient Care Resource Manager play in dealing with insurance and third-party payers?

In their role, the Patient Care Resource Manager is tasked with communicating the patient's plan of care to third-party payers. They ensure the medical necessity is established and gain approval for ongoing care after discharge, helping to facilitate seamless patient journeys.

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What are the expected work hours for the Patient Care Resource Manager at James Cancer Hospital?

The part-time Patient Care Resource Manager at James Cancer Hospital is scheduled for 20 hours per week, with shifts primarily during the first shift, allowing for a balanced work-life schedule.

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Common Interview Questions for Patient Care Resource Manager-James Cancer Hospital -Part-time
Can you describe your experience with patient care coordination?

In answering this question, highlight specific examples of how you've coordinated care for patients, emphasizing your role in improving patient outcomes and collaboration with interdisciplinary teams.

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What strategies do you use to identify barriers in patient care?

Discuss specific methods you've utilized to identify and mitigate obstacles to care, such as effective communication with patients and healthcare staff, as well as using data to inform your approach.

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How familiar are you with payer protocols?

Express your understanding of insurance protocols and share examples from past experiences where you successfully navigated these processes to ensure coverage for patients.

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What steps do you take to ensure a smooth transition for patients between care levels?

Explain your approach to transition planning, including communication strategies with patients and caregivers, as well as your collaboration with healthcare providers to ensure continuity of care.

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How do you handle conflicts with other healthcare professionals regarding a patient's care plan?

Describe a time you faced a conflict and how you resolved it through open dialogue and a focus on patient-centered outcomes, emphasizing teamwork and professional relationships.

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What role do you think evidence-based criteria play in patient care management?

Discuss the importance of using evidence-based practices to guide patient care decisions, ensuring that the interventions used are supported by the latest research and clinical guidelines.

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As a Patient Care Resource Manager, how do you manage your time effectively?

Share your organizational skills and techniques, such as prioritizing tasks based on patient needs and deadlines while maintaining flexibility to adapt to unforeseen challenges.

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Describe your most challenging case as a patient care coordinator and how you managed it.

Narrate a specific challenging case that emphasizes your critical thinking and problem-solving capabilities while maintaining a focus on achieving positive patient outcomes.

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How do you measure the success of your patient care interventions?

Talk about specific metrics or feedback mechanisms you use to evaluate the effectiveness of care plans and how you use those insights to continually improve your approach.

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What motivates you in the role of Patient Care Resource Manager?

Reflect on your passion for patient advocacy and improving care processes. Emphasize your commitment to ensuring high-quality care and supporting patients through their healthcare journeys.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
April 11, 2025

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