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Business Office Manager-H

Obtain managed care and Medi Cal or Medicaid authorizations including bedholds. Assist with managing resident trust fund, including printing and distributing monthly statements. Supervise business office staff, including taking appropriate disciplinary measures. Maintain census and report status changes. May attend stand up meetings at the request of the Administrator. Assist with Medi Cal or Medicaid applications. Prepare TARS as needed. Track Medi Cal and Medicaid redeterminations. Participate in billing and payment processes including preparing bank deposits. Undertake collection activity for bad debts. Completes operational requirements by scheduling and assigning employees; following up on work results. Supervisory Requirements Assist with the overall supervision and management of the business office staff. Qualification Education and/or Experience High school diploma or equivalent. Strong understanding of skilled nursing billing and payment as well as proficient in Microsoft productscomputer skills. Preferable one year experience in a long term care facility. Language Skills Ability to read technical procedures. Ability to read and comprehend policy and procedure manuals. Ability to effectively present information and respond to questions from managers and employees. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations Knowledge and experience with PCC preferred. Physical Demands The essential functions of this position require the following physical abilities: Prolong use of computer. Standing and /or walking very frequently. Sitting occasionally. Reaching with hands and arms frequently, pushing/pulling very frequently. Talking and /or hearing very frequently. Tasting and /or smelling very frequently. Lifting up to 50 pounds frequently. Climbing, balancing, stooping, kneeling, crouching or crawling occasionally. Close, distance, color, peripheral, and depth perception in vision: ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. Additional Information Note: Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

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What You Should Know About Business Office Manager-H, PACS

Are you looking for a dynamic role where you can make a significant impact in the healthcare field? As a Business Office Manager-H at our company in the United States, you'll be at the forefront of our operations, managing various essential functions. From obtaining managed care authorizations to handling Medicaid applications, your expertise will ensure smooth business office operations. You'll oversee the resident trust fund, ensuring transparency and accuracy by printing and distributing monthly statements. Leading a talented team, you will supervise the business office staff, making important decisions while creating a motivating work environment. Your role also includes maintaining census reports and tracking any changes, participating in billing processes, and managing collections. With a strong understanding of skilled nursing billing, you'll address operational requirements by scheduling and delegating tasks. If you have at least a year of experience in long-term care and are proficient in Microsoft products, we want you on our team! This position allows for personal growth while contributing to the welfare of our residents, and we encourage you to be an active participant in our team meetings. Step into a rewarding career that makes a difference in the lives of others!

Frequently Asked Questions (FAQs) for Business Office Manager-H Role at PACS
What are the responsibilities of a Business Office Manager-H at our company?

The Business Office Manager-H at our company is responsible for managing various operational tasks including obtaining managed care authorizations, supervising business office staff, and maintaining the resident trust fund. This role involves overseeing billing processes and ensuring compliance with Medicaid requirements. Additionally, the manager will handle collections and track redeterminations for Medi-Cal, making sure our financial operations run smoothly.

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What qualifications are needed for the Business Office Manager-H position?

To qualify for the Business Office Manager-H position at our company, candidates are required to have a high school diploma or equivalent. A strong understanding of skilled nursing billing along with proficiency in Microsoft products is essential. We prefer candidates with at least one year of experience in a long-term care facility, equipping them to effectively handle the responsibilities linked with this role.

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What skills are important for a Business Office Manager-H?

Important skills for a Business Office Manager-H at our company include strong mathematical abilities, as understanding fractions and percentages are crucial for billing processes. Furthermore, excellent communication skills are necessary for presenting information and responding to inquiries. Leadership and problem-solving abilities are also essential for managing the business office staff and navigating any operational challenges that arise.

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What day-to-day activities might a Business Office Manager-H engage in?

A Business Office Manager-H at our company will engage in a variety of day-to-day activities including managing employee schedules, conducting meetings, resolving billing issues, and participating in financial reporting. This role may also involve tracking authorizations for care and ensuring that the business office functions smoothly, making it a diverse and engaging job within a caring environment.

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What is the work environment like for a Business Office Manager-H?

The work environment for a Business Office Manager-H at our company is typically characterized by low to moderate noise levels. The role requires regular interaction with staff and possibly other departments, creating a team-centered atmosphere. While the job can involve extended periods of computer use, accommodations are available to support individuals with disabilities, ensuring everyone can perform their essential functions comfortably.

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Common Interview Questions for Business Office Manager-H
Can you explain your experience with skilled nursing billing?

It's essential to provide specific examples of your past experiences with skilled nursing billing. Explain how you managed billing for various services and dealt with insurance authorizations. Highlight any relevant software you've used and your familiarity with Medicaid systems.

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How do you prioritize tasks in a busy business office?

Discuss your time management skills and describe the methods you use to prioritize critical tasks based on urgency and importance. Share an example of a situation where you successfully managed multiple responsibilities under pressure.

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What strategies do you use to supervise staff effectively?

Employ concrete examples to illustrate your leadership techniques, such as regular meetings, feedback sessions, and creating a supportive environment. Mention how you address performance issues positively and encourage team collaboration.

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Describe your experience with Medicaid applications.

Outline your familiarity with the Medicaid application process, explaining how you've assisted residents in completing necessary documentation. Highlight any specific outcomes or improvements you achieved in past roles.

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How would you handle a billing dispute with a resident?

Showcase your conflict-resolution skills by describing the steps you'd take to investigate the dispute, communicate transparently with the resident, and find a fair solution. This demonstrates your commitment to customer service and operational integrity.

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What do you believe are the key components of a successful business office?

Discuss aspects such as strong communication, efficient processes, and a dedicated team. Emphasize the importance of accuracy in billing and a supportive environment that enables staff to thrive.

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How do you stay updated on changes in health care regulations?

Demonstrate your proactive approach by mentioning specific resources you use, such as webinars, industry publications, and networking with other professionals to keep abreast of relevant regulatory updates.

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Describe a time you had to adapt to a significant change in the workplace.

Share a personal example where you successfully navigated change, addressing the challenges you faced and how you ensured continuity and engagement among your team.

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What experience do you have with financial reporting and tracking?

Highlight your familiarity with financial documentation, describing specific tools or software you’ve used to track budgets or generate reports. Discuss how this experience has informed your decision-making processes.

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How do you ensure accuracy in financial transactions?

Mention the processes you put in place to double-check financial transactions, such as regular audits, reconciliations, and training staff on best practices, ensuring high levels of accountability and accuracy.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 30, 2025

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