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Equipment Service Technician

Overview

Pactiv Evergreen is now a part of Novolex. Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries, including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Our innovative product portfolio is designed to meet the diverse needs of businesses worldwide and the millions of customers they serve. Through continuous investment in research and development, we are committed to engineering more sustainable choices for the future. Our extensive manufacturing network spans North America and Europe, including two world-class plastic film recycling centers. Discover more about Novolex, our 20,000+ family members and our commitment to innovation and sustainability at www.novolex.com.

 

 

 

Our Social Responsibility platform features a robust, employee-led Give Back program, which includes a matching gifts plan, community grants initiative, and our annual Company-wide Month of Action campaign. With each of these initiatives, our employees are empowered and equipped to give back to their communities and support the non-profits important to them and their families. Through our Give Back program, we own our commitment to Social Responsibility and live our purpose of Packaging a Better Future.

 

This position is eligible for an annual incentive bonus, 401(k) plan with no waiting period and dollar for dollar match up to 6% and immediate vesting, comprehensive medical, dental, and vision insurance, flexible spending and health savings accounts, paid time off, paid parental leave, up to nine paid Holidays and two floating Holidays, wellness program, tuition reimbursement and family care benefits.

 

Responsibilities

Candidate must reside around the Nevada area or nearby.

 

Field Service Technician provides technical service and support for customers who own and operate Evergreen filling machines. The technician is trained and knowledgeable to install, inspect, troubleshoot and service this equipment. The technician also trains the customer’s personnel on proper operating and maintenance techniques to ensure good packing outputs.

  • Conducts/controls service activities as assigned to ensure timely customer support and safety are achieved while meeting the budgeted goals and objectives for productivity and utilization.
  • Communicates well with central scheduling, management, other departments and customers.
  • Functions as the equipment service technician within the departmental advising EPE service management and/or engineering of any problems or situations with models of current or modified design.
  • Provides learning experience for both customer and EPE plant personnel on machine operation.
  • Learns and grows skill sets and competencies to achieve both business and personal development objectives.
  • Meets corporate business and team objectives for antitrust compliance, business information protection, EEO, safety, quality ethical behavior and learning.
  • Performs the job safely within an environment which the technician does not control.
  • Maintains high performance of the paper packing equipment to defend against the competition

Qualifications

Requirements:

  • High school diploma or equivalent.
  • Strong mechanical skills and knowledge.
  • Ability to read electrical schematics, use meter & troubleshoot electrical circuits.
  • Good working knowledge of pneumatics (valves, air cylinders, etc.)
  • Must be a good communicator (including written and verbal English)
  • Self-driven to work alone and also in teams, when needed.
  • Travel to customer site within assigned territory/region.
  • Valid driver’s license.
  • Possess a passport for possible international travel or the ability to obtain one within the first year of hire.
  • Strong MS Office Suite skills (word, excel, outlook and power point)

Desired Requirements:

  • Working knowledge to verify inputs & outputs of a PLC and other analog components from HMI (Note: not required to program PLC or trouble shoot PLC programs)
  • Experience in operating / maintaining packaging equipment or equivalent in dairy / juice industry.

For individuals hired to work in California, Pactiv Evergreen is required by law to include a reasonable estimate of the compensation range for this role. The compensation range is specific to California and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Pactiv Evergreen, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is Minimum: $58,100.00/yr. - Maximum $96,800.00/yr. 

 

Pactiv Evergreen is committed to a diverse and inclusive workforce.  Pactiv Evergreen is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age national origin, physical or mental disability, genetic information, gender identity and/or expression, marital status, veteran status or other characteristics or statuses protected by law.  For individuals with disabilities who would like to request an accommodation, please call (847) 482-4320 or email TalentHelp@Pactiv.com.

 

All information will be kept confidential according to EEO guidelines and applicable laws.

 

#LI-TM1

Average salary estimate

$77450 / YEARLY (est.)
min
max
$58100K
$96800K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Equipment Service Technician, Pactiv Evergreen

If you're looking for a dynamic and rewarding role as an Equipment Service Technician with Pactiv Evergreen, then this is your chance! Pactiv Evergreen, now part of Novolex, is a leading manufacturer in the packaging industry, serving various sectors including foodservice and retail. In this hands-on position, you'll be on-site with customers who operate our innovative Evergreen filling machines. Your primary responsibilities will include installing, troubleshooting, and providing vital maintenance to ensure these machines operate at peak performance. Not only will you be the go-to expert for technical support, but you'll also have the opportunity to train customer personnel, ensuring they understand effective operation and maintenance techniques. We’re looking for someone who not only possesses strong mechanical skills but also thrives in communication, as you’ll be collaborating with various departments and customers. This role also offers room for growth as you enhance your skillset and contribute to both your personal and professional development. With Pactiv Evergreen, you’ll be part of a team dedicated to sustainability and community responsibility. Enjoy a competitive salary with exciting benefits, including comprehensive healthcare and a robust wellness program. So if you reside near the Nevada area and are ready to take the next step in your career, consider joining us at Pactiv Evergreen, where together we can package a better future!

Frequently Asked Questions (FAQs) for Equipment Service Technician Role at Pactiv Evergreen
What are the main responsibilities of an Equipment Service Technician at Pactiv Evergreen?

As an Equipment Service Technician at Pactiv Evergreen, you'll provide technical service including the installation, troubleshooting, and maintenance of Evergreen filling machines. You'll also train customers’ personnel on operation and maintenance, conducted service activities to ensure timely support, and communicate with various departments and customers to solve equipment issues.

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What qualifications do I need to become an Equipment Service Technician at Pactiv Evergreen?

To qualify for the Equipment Service Technician role at Pactiv Evergreen, you should have a high school diploma or equivalent, strong mechanical skills, and the ability to read electrical schematics. Experience in operating or maintaining packaging equipment is desirable, along with a valid driver’s license and willingness to travel within the assigned region.

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Does Pactiv Evergreen offer training for Equipment Service Technicians?

Yes! Pactiv Evergreen provides training to Equipment Service Technicians to ensure they are knowledgeable in installing, troubleshooting, and servicing Evergreen filling machines. The company emphasizes continuous learning and skill development to help technicians meet both business and personal objectives.

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What benefits can I expect as an Equipment Service Technician at Pactiv Evergreen?

As an Equipment Service Technician at Pactiv Evergreen, you will enjoy a variety of benefits including comprehensive medical, dental, and vision insurance, a dollar-for-dollar 401(k) match, paid time off, paid parental leave, wellness programs and access to tuition reimbursement, among others.

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What type of environment does an Equipment Service Technician work in at Pactiv Evergreen?

An Equipment Service Technician at Pactiv Evergreen works in a fast-paced environment, often on-site with customers. The role requires adherence to safety protocols while maintaining high performance of equipment within settings that may not be entirely under the technician's control.

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Common Interview Questions for Equipment Service Technician
What experience do you have with filling equipment?

To effectively answer this question, reflect on any relevant experiences you have with filling equipment, discussing specific models you've worked with. Highlight how youTroubleshot issues and what technical skills you applied.

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How would you approach training a customer on machine operation?

Emphasize your communication skills and the importance of ensuring the customer feels comfortable with machine operation. Describe your step-by-step approach to training as well as your patience and adaptability to different learning styles.

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Can you provide an example of a time you resolved a technical issue?

Share a specific instance where you identified a problem with equipment, how you diagnosed it, and the solution you implemented. Make sure to emphasize your critical thinking and problem-solving skills.

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How do you prioritize safety while working in the field?

Discuss the protocols you follow to ensure safety in your work. Mention specific safety training you may have received and how you apply it to real-world scenarios to prevent accidents.

Join Rise to see the full answer
What do you know about Pactiv Evergreen's social responsibility initiatives?

Demonstrate your research into Pactiv Evergreen by mentioning their Give Back program and how it engages employees in community service. Relate this to your values and why contributing to community is meaningful to you.

Join Rise to see the full answer
What would you do if faced with a tight deadline and a customer on-site?

Outline your time management strategies and how you would communicate with the customer to manage their expectations while ensuring quality service within that timeline.

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How do you keep your technical skills up to date?

Explain the various methods you use to stay current in the field, such as attending workshops, reading industry publications, or participating in online forums. This shows your commitment to professional development.

Join Rise to see the full answer
What is your experience with electrical schematics and troubleshooting?

Talk about your familiarity with reading and interpreting electrical schematics, and provide examples of how you've successfully troubleshot electrical circuits in past roles.

Join Rise to see the full answer
Describe your teamwork experience in a technical environment.

Discuss specific instances where teamwork enhanced your problem-solving abilities in a technical environment. Highlight collaboration with other technicians or cross-departmental operations.

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What motivates you to work as an Equipment Service Technician?

Share your passion for problem-solving and technical work. Explain how helping customers through effective equipment service and training brings you satisfaction and fulfillment.

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DATE POSTED
April 3, 2025

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