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Business Solutions Analyst ( SAP SD )

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

We're looking for a Business Solutions Analyst to join our team. An ideal candidate will have proven experience with companies managing software sales and solid knowledge in implementing software and subscription order to billing cycle. You should have solid 5 years experience in SAP SD module and good knowledge of SD integration with MM and FI modules. The ability to independently manage production support requests and help users triage reported issues is crucial.

Your Impact

  • Interact with non SAP applications like Salesforce, Tax Engine or other API applications
  • Manage business partners through excellent documentation, communication and interpersonal skills
  • Quickly learn and adapt to a fast paced work environment
  • Implement complete Sales and Distribution module, Revenue contracts, Logistics execution, Revenue Recognition, Billing plan and Intercompany processes
  • Configure pricing and complex customization programs

Qualifications

Your Experience

  • Must have Strong experience in SAP SD module
  • Hands on Strong functional configuration and implementation experience in SAP Sales and Distribution
  • Minimum 2 years in SAP Roll out projects and 1 year in Support roles
  • Expertise with GTS (Trade) and Reverse Logistics
  • Very good working knowledge of EDI and IDoc functionality
  • Good knowledge of User Exists, Enhancements
  • Bachelor's/Master's degree in Business, Sales, Finance with required SAP experience or equivalent military experience required
  • SD certification is a plus
  • U.S Citizen or Green Card holder

Additional Information

The Team

You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects — centered on what we believe is one of the most significant mission statements in the world. We also strive to be the most people-centric company ever! That means we’re constantly working to make your experience amazing, and you are part of the team breaking boundaries of what the workplace can be!

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $106000 - $172500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Average salary estimate

$139250 / YEARLY (est.)
min
max
$106000K
$172500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Solutions Analyst ( SAP SD ), Palo Alto Networks

Welcome to Palo Alto Networks, where we're on a mission to revolutionize cybersecurity! We're excited to announce an opening for a Business Solutions Analyst (SAP SD) in the vibrant Santa Clara, California. As a key member of our team, you will play a vital role in managing software sales, facilitating the order-to-billing cycle, and implementing comprehensive solutions within the SAP Sales and Distribution (SD) module. With a solid five years of experience in SAP SD, you will be adept in navigating the intricacies of software initiation and SAP functionalities. Your ability to manage production support requests and triage reported issues will be crucial in ensuring seamless operations. Interaction with non-SAP applications such as Salesforce and others will be a part of your dynamic role, alongside the configuration of pricing strategies and complex customization programs. We value continuous learning and provide personalized development opportunities, as well as a flexible work environment that encourages collaboration, creativity, and an inclusive workplace culture. If you’re ready to contribute to our mission of making the digital world a safer place, we would love to have you! Come join us and help shape the future of cybersecurity with Palo Alto Networks.

Frequently Asked Questions (FAQs) for Business Solutions Analyst ( SAP SD ) Role at Palo Alto Networks
What are the responsibilities of the Business Solutions Analyst at Palo Alto Networks?

The Business Solutions Analyst at Palo Alto Networks is primarily responsible for managing the order-to-billing cycle, implementing comprehensive solutions in the SAP Sales and Distribution (SD) module, and facilitating interactions with non-SAP applications such as Salesforce. Furthermore, you will be expected to manage production support requests, document processes effectively, and communicate efficiently with business partners.

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What qualifications are required to apply for the Business Solutions Analyst position at Palo Alto Networks?

To apply for the Business Solutions Analyst position at Palo Alto Networks, candidates must have a strong experience in SAP SD module implementation and configuration. Additionally, at least five years of experience in related roles is expected, along with a bachelor's or master's degree in Business, Sales, or Finance. SD certification is considered a plus, and expertise in EDI and IDoc functionality is valuable.

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How does the Business Solutions Analyst at Palo Alto Networks interact with other modules?

The Business Solutions Analyst at Palo Alto Networks will engage with other SAP modules like MM (Materials Management) and FI (Financial Accounting). This integration is essential for creating a seamless order-to-cash process and ensuring that all transactional information flows correctly across systems, thereby optimizing business processes.

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What kind of work environment can a Business Solutions Analyst expect at Palo Alto Networks?

At Palo Alto Networks, the work environment fosters collaboration and creativity. Employees generally work full-time from the office with flexibility as needed, creating an atmosphere that encourages casual conversations and problem-solving. The team is composed of passionate individuals committed to innovation and providing exceptional customer cybersecurity solutions.

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Is there room for career development as a Business Solutions Analyst at Palo Alto Networks?

Definitely! At Palo Alto Networks, we invest in our employees' growth through various personalized learning opportunities, workshops, and ongoing development programs. As a Business Solutions Analyst, you will have the chance to work on challenging projects and expand your skills within a supportive team that celebrates innovation and collaboration.

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Common Interview Questions for Business Solutions Analyst ( SAP SD )
Can you describe your experience with the SAP SD module?

When answering this question, highlight your relevant experience with the SAP SD module, mentioning specific projects where you played a crucial role. Discuss your hands-on experience with functionalities like pricing, order processing, and billing, as well as any customization you've implemented. Being specific about your achievements will demonstrate your expertise.

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How do you handle production support requests?

To effectively handle production support requests, it’s important to address issues systematically. Explain your process of triaging requests, involving stakeholders, documenting findings, and communicating clear resolutions to users. Citing examples where your interventions led to successful outcomes would add impact to your response.

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What experience do you have with integrating SAP SD with other modules?

In your response, discuss your familiarity with modules like MM and FI and share specific examples of how you've successfully integrated these systems in the past. Highlight your ability to facilitate data flow and information exchange between these modules to optimize the overall business process.

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Can you explain pricing configuration in SAP SD?

When asked about pricing configuration, detail your experience creating pricing procedures, condition types, and how you manage discounts or surcharges. Provide examples where you've implemented complex pricing structures and the impact it had on business operations.

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How do you ensure effective communication with business partners?

Effective communication is key to success. Discuss techniques you use, such as maintaining documentation, regular updates, and using clear, concise language. Mention how you adapt your communication style based on the audience, ensuring clarity and understanding of complex processes.

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What strategies do you employ to learn new SAP features?

Show your commitment to continuous learning. Discuss using resources like SAP Learning Hub, participating in forums, or completing relevant training and certifications. Mention taking the initiative to stay updated on new SAP functionalities to keep your skills sharp and relevant.

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Describe a challenging problem you solved as a Business Solutions Analyst.

Share a specific example of a complex issue you faced and the steps you took to solve it. Focus on your analytical skills, any innovative solutions you proposed, and the positive results that followed. This will showcase your problem-solving capabilities effectively.

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How do you manage competing priorities and deadlines?

Discuss your organizational skills when handling multiple tasks. Describe your approach to prioritization, such as assessing urgency and importance, and how you use tools or techniques (like to-do lists or project management software) to stay on track and meet deadlines efficiently.

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What is your understanding of revenue contracts and logistics execution in SAP SD?

Convey your understanding by discussing specifics on how you manage revenue contracts, including their critical role in sales processes. Elaborate on logistics execution and how you ensure that all components align for seamless operation from sales order to delivery.

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What do you believe is the future of SAP solutions in the business landscape?

In your response, articulate your vision for the evolution of SAP solutions, touching on cloud capabilities, machine learning integrations, or real-time data analytics. Emphasize the importance of staying agile in the tech landscape and adapting to the ever-changing business needs.

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Being the cybersecurity partner of choice, protecting our digital way of life.

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Full-time, on-site
DATE POSTED
March 31, 2025

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