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Solutions Consultant 2 - job 2 of 8

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career

The Solutions Consultant is the evolution of the traditional Sales Engineering role, aligning how we best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks.  As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer’s security transformation journey.  You will play a key role in defining technical solutions that secure a customer’s key business imperatives and ensuring value realization of their investment with Palo Alto Networks.  You evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer’s cybersecurity partner of choice.

Your Impact

Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:

  • Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions
  • Your ability to position, demonstrate and create high level designs across the entire PANW portfolio based on customer business needs
  • Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
  • Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions
  • Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops
  • Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities
  • Orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy
  • Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner
  • Understanding the competitive landscape and effectively differentiating our leadership 
  • Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events
  • (OT) - Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap

Qualifications

Your Experience

  • Understanding of data networking and/or modern application design and cloud architectures
  • Delivering cybersecurity solutions that solve technical challenges and influence new business initiatives
  • Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role - prior experience in a pre-sales role is ideal
  • Creating and delivering technical presentations, workshops, or technical validation engagements 
  • Experience in selling, designing, implementing, or managing one or more of the following solutions - Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies
  • Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions
  • Complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred
  • Proficient in English

Additional Information

The Team

Our Solutions Consultant team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire,and empower our potential clients in their journey to transform their security architectures.

You are empowered with unmatched systems and tools and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers’ cybersecurity partner of choice, protecting their digital way of life. 

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $198000 - $273000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here

 

#LI-SA2

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship?: Yes

Average salary estimate

$235500 / YEARLY (est.)
min
max
$198000K
$273000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Solutions Consultant 2, Palo Alto Networks

At Palo Alto Networks, we're all about being the cybersecurity partner of choice, and right now, we're on the lookout for a talented Solutions Consultant 2 to join our vibrant team in Atlanta, GA. If you thrive in a fast-paced environment and have a passion for transforming how organizations secure their digital spaces, this might just be the opportunity you've been waiting for. As a Solutions Consultant, you'll be more than just a technical expert; you'll be the driving force behind our clients' cybersecurity journeys. This role is all about combining your technical leadership with a deep understanding of customer needs. You'll create strategic account plans that not only exceed sales quotas but also truly resonate with our customers' business goals. Your mission, should you choose to accept it, involves conducting thorough discovery sessions to grasp essential technical, operational, and commercial imperatives. Picture yourself showcasing our industry-leading solutions in network security, SASE, and cloud services—helping clients realize their investments with us. With a collaborative spirit, you'll work closely with our Customer Success and Specialist teams, ensuring seamless implementation and adoption of solutions. We're looking for someone with a strong background in cybersecurity solutions, exceptional communication skills, and a knack for building relationships with key stakeholders. So, if you’re ready to make a significant impact in the ever-evolving cybersecurity landscape, we’d love to hear from you. Come shape the future of cybersecurity at Palo Alto Networks!

Frequently Asked Questions (FAQs) for Solutions Consultant 2 Role at Palo Alto Networks
What are the key responsibilities of the Solutions Consultant 2 at Palo Alto Networks?

The Solutions Consultant 2 at Palo Alto Networks plays a critical role in guiding clients through their security transformation journey. This involves building strategic, technical account plans to meet sales quotas, conducting thorough discovery sessions to understand customer needs, and orchestrating resources to ensure a seamless implementation. They also deliver high-level presentations, engage in technical demos, and foster relationships with key stakeholders to provide the best solutions possible.

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What qualifications do I need to apply for the Solutions Consultant 2 position at Palo Alto Networks?

To be considered for the Solutions Consultant 2 position at Palo Alto Networks, candidates should have a strong understanding of data networking, cloud architectures, and experience delivering cybersecurity solutions. Prior experience in a pre-sales role is beneficial, along with skills in creating technical presentations and engaging customers effectively. Strong communication skills and the ability to influence decision-making are essential for success in this role.

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How does Palo Alto Networks support the professional development of Solutions Consultant 2?

Palo Alto Networks is committed to the ongoing professional development of its Solutions Consultant 2 team members. Employees have access to a range of personalized learning opportunities, including training programs that enhance technical skills and professional growth. Additionally, the company fosters a collaborative environment where knowledge sharing and mentorship are encouraged, helping team members continuously evolve and succeed.

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What impact does the Solutions Consultant 2 have on client success at Palo Alto Networks?

The Solutions Consultant 2 has a profound impact on client success at Palo Alto Networks by serving as a trusted advisor through their security transformation journey. By understanding customer needs and delivering tailored technical solutions, they ensure that clients achieve full value from their investments. This role also involves closely collaborating with various teams to facilitate optimal implementation and adoption, ultimately leading to long-term security outcomes for clients.

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What type of work environment can a Solutions Consultant 2 expect at Palo Alto Networks?

A Solutions Consultant 2 at Palo Alto Networks can expect a dynamic and inclusive work environment that encourages innovation and collaboration. The company embodies values such as integrity, respect, and a commitment to personal well-being. Team members are empowered to take risks, share ideas, and actively participate in their professional communities, creating a positive atmosphere where everyone's contributions are valued.

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Common Interview Questions for Solutions Consultant 2
Can you describe a time when you successfully influenced a key stakeholder as a Solutions Consultant?

When answering this question, it's essential to describe a specific situation where you identified a stakeholder’s needs and concerns. Discuss how you prepared for the meeting, the strategies you employed to effectively communicate your solutions, and the outcome. Highlight the importance of understanding your audience and tailoring your approach to build trust and credibility.

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How do you approach creating a technical account plan for a new client?

In your response, focus on the importance of discovery meetings to understand the client's business objectives and existing infrastructure. Explain how you analyze their needs, identify potential challenges, and align your solutions with their goals. Discuss collaboration with cross-functional teams to build a comprehensive strategy that ensures value realization.

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What strategies do you use to stay informed about industry trends and competitor offerings?

Discuss various methods such as subscribing to industry publications, attending conferences, and participating in professional networks. Emphasize the value of continuous learning and how staying updated on trends helps you position Palo Alto Networks effectively and address client pain points with relevant solutions.

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Describe your experience with cloud architectures and how it relates to your role as a Solutions Consultant 2.

In your answer, share specific experiences where you designed or implemented cloud solutions. Discuss your understanding of cloud security challenges and how you addressed them during presentations or workshops. Highlight any certifications or training you may have undertaken that solidify your expertise in cloud architectures relevant to the Solutions Consultant role.

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How do you handle conflicts or disagreements with a client during the sales process?

It’s critical to emphasize your communication skills and ability to listen to the client's concerns. Describe your approach to conflict resolution, focusing on empathy and finding common ground. Discuss techniques like asking open-ended questions, validating the client's feelings, and offering alternative solutions to resolve disagreements productively.

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What role does curiosity play in your success as a Solutions Consultant?

Curiosity is vital in understanding complex client needs and identifying innovative solutions. Explain how your natural inquisitiveness drives you to ask insightful questions that uncover hidden challenges. Share examples of how this curiosity has enabled you to deliver tailored solutions that created a significant impact on clients’ security outcomes.

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How do you ensure successful implementation and adoption of the solutions you provide?

Highlight the importance of collaboration with Customer Success teams and ongoing support post-sale. Discuss how you develop a clear implementation roadmap, provide training, and maintain open communication with clients to address any challenges that arise during the adoption phase.

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Can you explain how you demonstrate the value of a new cybersecurity solution to a client?

Discuss the importance of aligning the solution with the client’s specific business goals. Explain how you use metrics, case studies, and tailored demonstrations to convey potential ROI and improved security posture. The key is to use data-driven insights that resonate with the client’s concerns and objectives.

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What is your experience with cross-platform solutions, and how do you position them to clients?

Share experiences where you successfully integrated cross-platform solutions for clients. Discuss the strategies you use to highlight the advantages of such solutions, focusing on how they streamline operations and enhance security. Emphasize communication skills in articulating complex integrations in a way that is easily understandable for clients.

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How do you prioritize competing tasks and client demands in your role?

Talk about the importance of time management and prioritization skills. Explain how you assess the urgency and impact of tasks and use tools or systems to keep organized. Describe a scenario where you effectively managed multiple client demands to ensure all parties received the necessary attention and support.

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Being the cybersecurity partner of choice, protecting our digital way of life.

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Full-time, on-site
DATE POSTED
April 10, 2025

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