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Consumer Experience Analyst Intern

At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency.


By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy.  We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.


Role Overview:

The Product Management Intern will support market and user research initiatives across GasBuddy (consumer mobile apps). This role provides hands-on experience in gathering user feedback, conducting market research, and assisting with beta programs, helping shape product strategy and improvements. The intern will work closely with a Product Management professional and gain valuable exposure to consumer app development.


Key Responsibilities:
  • Conduct user feedback research to identify trends, pain points, and opportunities for GasBuddy and Data Services.
  • Assist in market research to analyze competitors, industry trends, and customer needs.
  • Support beta testing programs, gathering insights from users to improve product offerings.
  • Organize and analyze qualitative and quantitative data to inform product decisions.
  • Collaborate with cross-functional teams including design, engineering, and marketing to improve user experience.
  • Develop and maintain research documentation and reports to track insights and recommendations.
  • Assist in survey creation and execution, collecting feedback from users and industry experts.
  • Support the creation of presentations and reports for product leadership.
  • Contribute to product strategy discussions by providing data-driven recommendations.
  • Help with competitive analysis and benchmarking, identifying opportunities for innovation.


Required Qualifications:
  • Rising college junior, senior, or MBA student with a focus on Business, Data Analytics, Product Management, or a related field.
  • Strong communication skills with the ability to present findings clearly.
  • Attention to detail and ability to manage research documentation effectively.
  • Self-motivated and able to work independently in a fast-paced environment.


Preferred Qualifications:
  • Familiarity with consumer mobile apps (for GasBuddy-related projects).
  • Analytical mindset to uncover consumer pain points.
  • Experience with market research methodologies (surveys, competitive analysis, user interviews).
  • Basic design skills (helpful but not required).
  • Understanding of data collection, analysis, and visualization tools.


At PDI, employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.

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What You Should Know About Consumer Experience Analyst Intern, PDI Technologies

Join PDI Technologies as a Consumer Experience Analyst Intern and kickstart your career in the tech industry! Located in Alpharetta, GA, this role allows you to work alongside a dynamic team that is passionate about delivering cutting-edge solutions to some of the world's leading convenience retail and petroleum brands. In this internship, you will support market and user research initiatives, specifically focusing on our renowned GasBuddy mobile app. Your contributions will be crucial in gathering user feedback and conducting market research, allowing you to directly impact product strategy and improvements. You will engage in essential tasks such as analyzing user insights, assisting with beta programs, and collaborating with cross-functional teams. This is not just any internship; it’s a chance to learn and grow in a global company that treasures innovation, collaboration, and excellence. We are looking for self-motivated rising college juniors or seniors, or MBA students with a focus on Business, Data Analytics, or Product Management. If you have strong communication skills, an analytical mindset, and a genuine passion for enhancing user experiences, we’d love to have you on our team. Let’s connect convenience together!

Frequently Asked Questions (FAQs) for Consumer Experience Analyst Intern Role at PDI Technologies
What are the key responsibilities of the Consumer Experience Analyst Intern at PDI Technologies?

As a Consumer Experience Analyst Intern at PDI Technologies, you will assist in gathering valuable user feedback, conducting market research, and supporting beta testing programs. Your main focus will be to analyze qualitative and quantitative data to inform product decisions for the GasBuddy app and other services, while collaborating with cross-functional teams to enhance the overall user experience.

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What qualifications are required for the Consumer Experience Analyst Intern position at PDI Technologies?

For the Consumer Experience Analyst Intern role at PDI Technologies, candidates should be rising college juniors, seniors, or MBA students studying Business, Data Analytics, or Product Management. Strong communication skills and attention to detail are essential, as well as the ability to work independently in a fast-paced environment. Familiarity with consumer mobile apps and basic design skills are preferred but not mandatory.

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How can I prepare for the Consumer Experience Analyst Intern interview with PDI Technologies?

To prepare for your interview for the Consumer Experience Analyst Intern position at PDI Technologies, research the company's mission and the services it offers, particularly the GasBuddy app. Brush up on your understanding of market research methodologies and be ready to discuss any relevant projects or coursework that showcase your analytical and problem-solving skills.

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What kind of projects will I work on as a Consumer Experience Analyst Intern at PDI Technologies?

As a Consumer Experience Analyst Intern at PDI Technologies, you will work on projects that involve user feedback research, market analysis, and product testing for the GasBuddy app. You will also help create surveys, analyze data, and contribute to product strategy discussions, allowing you to make a tangible impact on product development.

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What is the work environment like for the Consumer Experience Analyst Intern at PDI Technologies?

At PDI Technologies, the work environment is collaborative and inclusive, with a strong focus on innovation and growth. As a Consumer Experience Analyst Intern, you'll be part of a global team that values diversity and encourages employees to share their unique perspectives. You'll gain exposure to various aspects of product management in a supportive atmosphere.

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Common Interview Questions for Consumer Experience Analyst Intern
Can you describe your experience with user feedback research?

When answering this question, focus on any coursework or projects where you gathered user feedback. Explain the methods you used, like surveys or interviews, and how you analyzed the data to derive conclusions. Demonstrating your analytical skills and how they can benefit PDI Technologies will be impressive.

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How would you analyze competitors in the market?

To answer this, discuss how you would approach competitive analysis, using methods like SWOT analysis or benchmarking. Emphasize your ability to synthesize data from various sources and communicate findings to product teams, showing your understanding of market dynamics in the consumer mobile app space.

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What tools or methods do you utilize for data collection and analysis?

Mention specific tools you have experience with, such as Google Analytics, Excel, or any survey platforms. Explain how you have used these tools in your academic projects or internships and how they can be beneficial in the Consumer Experience Analyst Intern role at PDI Technologies.

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How do you ensure effective communication of research findings?

Highlight the importance of clarity in your presentations and reports. Discuss how you've tailored communication for different audiences in the past and share examples of effective reports or presentations you've created, reflecting how this skill can apply at PDI Technologies.

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What strategies would you use to improve user experience for the GasBuddy app?

Discuss various strategies, such as user testing, gathering user feedback, and implementing design changes based on analytics. Relate any relevant experience or ideas you have for enhancing user interactions with mobile applications, showcasing your understanding of usability best practices.

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Can you tell us about a time when you worked on a team project?

Be specific about your role in the team, the project's outcome, and the dynamics of collaboration. This helps demonstrate your teamwork and communication skills, essential for the Consumer Experience Analyst Intern position.

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What interests you about working with PDI Technologies?

Talk about PDI Technologies' commitment to innovation and improving consumer experiences. Relate this to your personal values and how your interests align with the company's mission and the opportunity to work on the GasBuddy app.

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How do you handle constructive criticism?

Discuss your approach to receiving feedback positively and how you've used it to improve your work. Emphasizing a growth mindset can show your adaptability and willingness to develop in the Consumer Experience Analyst Intern role.

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What challenges do you anticipate in the Consumer Experience Analyst Intern position?

Consider potential challenges such as balancing multiple tasks or working with diverse teams. Discuss how you would approach these challenges proactively, showing your critical thinking and problem-solving skills.

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How would you prioritize tasks in a fast-paced environment?

Explain your method for prioritizing tasks, such as using deadlines, project importance, or potential impact on users. This will demonstrate your organizational skills, which are crucial for succeeding in the Consumer Experience Analyst Intern role at PDI Technologies.

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EMPLOYMENT TYPE
Internship, on-site
DATE POSTED
April 3, 2025

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