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Chief of Staff - Manta Cares

Company 

Navigating cancer is like embarking on a treacherous hike—without a map, gear, or guide. Manta Cares provides the most comprehensive self-advocacy toolkit available, empowering patients every step of the way. We are transforming the cancer journey.

Manta Cares is a digital health company founded and led by cancer patients, survivors, caregivers, and oncologists. Our team brings over 50 years of combined healthcare experience, with backgrounds at McKinsey, Stanford, MIT, and ASCO, among others. Backed by top-tier venture funds—including Pear Ventures, Sozo Ventures, and 1843 Capital—we are generating revenue through partnerships with leading life sciences organizations.

Opportunity for Impact

As Chief of Staff at Manta Cares, you will build and optimize the operational foundation that enables the company to scale while staying mission-focused. In this fast-paced, early-stage environment, you’ll bring structure to ambiguity, streamline financial and administrative operations, and remove friction from day-to-day execution.

By owning invoicing, accounting oversight, HR processes, and company-wide initiatives, you’ll free up the CEO and leadership team to focus on growth and patient impact. Your ability to anticipate needs, solve problems proactively, and implement scalable processes will allow Manta Cares to move faster and make a greater difference in the lives of cancer patients and caregivers.

Role & Responsibilities

Manta Cares is seeking an exceptional Chief of Staff / Business Operations Lead to drive operational excellence, ensuring the company scales efficiently while staying focused on its mission of improving the lives of cancer patients and caregivers.

Reporting to the Founder & CEO, Samira Daswani, the Chief of Staff will:

  • Own and streamline all financial and administrative operations, including invoicing, reimbursements, expense tracking, and financial reporting within the first two weeks.

  • Develop and maintain a company-wide dashboard to track key financial and operational metrics, ensuring leadership has real-time visibility into priorities.

  • Manage accounting processes and vendor relationships, leading initiatives such as updating the company’s accounting firm, implementing structured P&L reviews, and improving financial planning and cash flow tracking.

  • Lead and facilitate weekly leadership meetings, OKR tracking, and monthly business reviews, ensuring alignment, accountability, and clear decision-making.

  • Oversee HR and people operations, including payroll, benefits administration, recruiting, and onboarding, ensuring a seamless experience for employees.

  • Ensure legal and compliance processes are in place, managing vendor contracts, corporate governance, intellectual property documentation, and regulatory adherence.

  • Own administrative operations, including office management, IT systems, security protocols, and overall process optimization, while also overseeing inventory management infrastructure and fulfillment of paper planners.

  • Drive automation and process improvements to eliminate inefficiencies and allow the company to move faster.

  • Act as an extension of the CEO, anticipating needs, proactively solving problems, and ensuring leadership is focused on high-impact work rather than day-to-day operational tasks.

Professional Qualifications

  • Experience in business operations, finance, consulting, investment banking, or a fast-growing startup environment.

  • Prior exposure to early-stage environments (0-1 is ideal, but 1-10 also valuable) or direct experience working in high-growth, fast-paced settings is a big plus.

  • Strong financial acumen, with experience in budgeting, expense management, accounting oversight, and vendor negotiations.

  • Background in TMT, consumer, or healthcare sectors is a plus, particularly for candidates coming from investment banking or consulting.

  • Highly organized and detail-oriented, with a track record of implementing efficient systems and operational frameworks.

  • Excellent communication and stakeholder management skills, able to work closely with leadership and push back when necessary.

  • Ability to thrive in ambiguity, solve problems independently, and create structure where none exists.

Personal Characteristics

  • Mission-Driven & Impact-Oriented – Deeply committed to improving the lives of cancer patients and caregivers, with a strong sense of purpose in everything you do.

  • Highly Structured & Process-Oriented – Naturally brings order to chaos, with the ability to implement and refine systems that enable efficiency at scale.

  • Proactive & Self-Starter – Anticipates needs before they arise, takes ownership without waiting for direction, and finds solutions in ambiguous situations.

  • Adaptable & Scrappy – Comfortable operating across strategic and tactical levels, rolling up sleeves to solve problems big and small.

  • Clear Communicator & Thought Partner – Able to push back thoughtfully, influence decisions, and provide clarity in a fast-moving environment.

  • Growth-Oriented & Operationally Minded – Sees this role as a launchpad into a broader leadership position, with a desire to grow into a Head of Operations role in 2-3 years.

  • Values-Driven & Team-Oriented – Embodies Manta Cares’ core values: putting patients and caregivers first, communicating with empathetic candor, using data and creativity to drive decisions, and taking smart risks to build for impact.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Chief of Staff - Manta Cares, Pear VC

Join Manta Cares as the Chief of Staff and be a crucial part of a mission-driven team dedicated to transforming the cancer journey for patients and caregivers. Located in sunny Palo Alto, you'll be stepping into a role that combines operational excellence with a heartfelt cause. At Manta Cares, we know that navigating cancer can often feel overwhelming—like hiking without a map—so we empower our users with a comprehensive self-advocacy toolkit to guide them every step of the way. As Chief of Staff, you will work closely with our visionary Founder & CEO, Samira Daswani, and take charge of optimizing our operational foundation. Your tasks will include streamlining financial operations, overseeing HR processes, and managing vendor relationships—all while ensuring our leadership team stays focused on growth and making a genuine impact in the lives of others. We value innovation and your ability to anticipate needs and solve problems proactively will be key to driving our mission forward. This is an exciting opportunity to leverage your experience in business operations and management within a startup environment, and to grow into a major leadership role as Manta Cares supports cancer patients and caregivers in their time of need. Together, we're not just building a business—we're creating a movement to ensure no one has to navigate their cancer journey alone. If you're ready to roll up your sleeves and make a real difference, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Chief of Staff - Manta Cares Role at Pear VC
What are the responsibilities of the Chief of Staff at Manta Cares?

As the Chief of Staff at Manta Cares, your responsibilities will encompass streamlining operational processes, handling financials, overseeing HR, and facilitating leadership meetings. You will play a pivotal role in ensuring that the company operates efficiently while remaining focused on improving patients’ lives.

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What qualifications are required for the Chief of Staff position at Manta Cares?

Candidates for the Chief of Staff role at Manta Cares should have experience in business operations, finance, or consulting, preferably within fast-growing startup environments. Strong financial acumen and excellent organizational skills are essential, along with the ability to thrive in a dynamic setting.

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How does the Chief of Staff at Manta Cares support the CEO?

The Chief of Staff at Manta Cares acts as an extension of the CEO, allowing the leadership team to focus on strategic growth. This includes managing day-to-day operational tasks, removing friction from operations, and proactively addressing issues as they arise.

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What personal characteristics are important for the Chief of Staff at Manta Cares?

At Manta Cares, personal traits such as being mission-driven, highly organized, proactive, adaptable, and a team player are crucial for the Chief of Staff. The ideal candidate should also have a growth-oriented mindset and the drive to refine operational frameworks for efficiency.

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What impact will the Chief of Staff have on Manta Cares?

The Chief of Staff will have a significant impact at Manta Cares by enhancing operational processes and enabling the leadership team to concentrate on strategic initiatives. By optimizing workflows and improving financial and administrative operations, the Chief of Staff will help drive Manta Cares' mission of transforming the cancer care experience.

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Common Interview Questions for Chief of Staff - Manta Cares
How would you describe your experience with financial operations?

When answering this question, highlight your previous roles involving budgeting, expense management, and financial reporting. Share specific examples of how you've streamlined financial processes and ensured accuracy in reporting.

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Can you provide an example of how you managed a difficult project?

Focus on a specific project where you faced challenges—discuss how you structured the project, the tools you used to navigate difficulties, and the outcomes that reflected your problem-solving skills.

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What strategies do you employ for effective team communication?

Explain various communication methods you use, such as regular updates, team meetings, and collaboration tools. Emphasize your approach to fostering an open, transparent environment that encourages feedback.

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How do you prioritize tasks in a fast-paced environment?

Describe your technique for task prioritization, including assessing urgency and importance, using tools for tracking progress, and your ability to adapt as priorities shift. Highlight any software or methods you find particularly effective.

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What do you know about Manta Cares, and why do you want to join?

Share insights about Manta Cares' mission, products, and team culture. Express how your own values align with the company's goals, and discuss how you see yourself making a meaningful contribution.

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How do you handle conflicts within a team?

Discuss your approach to conflict resolution, emphasizing your ability to listen, mediate, and find common ground. Share a specific example from your past where you successfully navigated a conflict.

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What is your experience with operational process improvement?

Provide examples of how you've identified inefficiencies or bottlenecks in previous roles and the specific steps you took to enhance operational effectiveness, showcasing tangible results.

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How do you ensure compliance with legal and regulatory requirements?

Explain your understanding of compliance issues relevant to the role, your experience in managing vendor contracts and governance, and the methods you use to keep updated on relevant regulations.

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What do you consider the most important qualities for a Chief of Staff?

Share what you believe are key qualities such as strong organizational skills, adaptability, and the ability to align teams to achieve common goals. Why these qualities matter, exemplifying them with your experiences.

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What goals do you hope to achieve in this role?

Reflect on your aspirations for the role—mention your desire to drive operational excellence, streamline processes, and eventually grow into a higher leadership position. Emphasize your commitment to the mission of Manta Cares.

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Pear Accelerator is the best program for pre-seed and seed-stage founders to launch iconic companies from the ground up. We deliberately keep the program "small batch" to maximize the attention each founder gets from our partners. Our companies ...

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Full-time, on-site
DATE POSTED
March 21, 2025

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