Sports Center Attendant (Part-Time)

As a Sports Center Attendant at Pelican Bay Foundation, your primary responsibilities include checking in members, managing phone inquiries, assisting with court reservations for our tennis players, and providing basic guidance on fitness equipment usage. You'll be at the forefront of member interactions, ensuring everyone feels welcomed and properly taken care of during their visit.

To apply for the Sports Center Attendant position at Pelican Bay Foundation, applicants must have a high school diploma or equivalent and at least 1-3 years of experience in customer service roles. Effective communication and active listening skills are crucial for success in this position, along with the ability to lift weights as required.

Yes, Pelican Bay Foundation offers various benefits for part-time Sports Center Attendants, including paid time off, holiday pay, a 401k with excellent employer matching, free team member meals, and even company-provided uniforms. We believe in investing in our team members and fostering a positive work environment.

The schedule for the Sports Center Attendant role at Pelican Bay Foundation consists of Mondays from 7 AM to 1 PM, Tuesdays from 7 AM to 1 PM, Fridays from 12 PM to 6 PM, Saturdays from 7 AM to 12 PM, and Sundays from 8 AM to 1 PM. This part-time role allows you to balance work with other commitments while being an integral part of our fitness community.

The culture at Pelican Bay Foundation is centered around being welcoming, collaborative, and positive. As a Sports Center Attendant, you will embody these values through your interactions with members and colleagues. We strive to create an inclusive environment that fosters teamwork and continuous improvement, making it a great place to work and grow.

When prioritizing customer service as a Sports Center Attendant, focus on being attentive to members’ needs, actively listening to their feedback, and responding promptly to inquiries. By creating a positive environment for all, you enhance member satisfaction, which should always be a top priority.

It’s important to demonstrate your conflict resolution skills by sharing a specific example where you calmly addressed a member's concern or complaint. Explain how you approached the issue, listening actively to both sides, and finding an amicable and effective solution that satisfied the customer.

Creating a welcoming environment involves greeting members with a smile, providing a friendly atmosphere, and being proactive in assisting them. Engaging in conversations and remembering names can also foster a sense of belonging and community that enhances the overall member experience.

Handling stress during busy periods means staying organized and focused. Share your strategies like prioritizing tasks, maintaining calm demeanor, and using teamwork to address member needs efficiently without compromising service quality. Highlight your ability to work well under pressure.

Show your enthusiasm for Pelican Bay Foundation by discussing its rich array of amenities, such as beach facilities, fitness centers, and the overall commitment to community engagement. Express how these features align with your passion for splendid customer service and community involvement.

Express your motivation by emphasizing your passion for fitness and community service. Discuss how being a Sports Center Attendant allows you to interact with an array of people while making a meaningful impact on their fitness journey, enhancing their quality of life.

Ensuring fitness equipment is well-maintained involves regular inspections and cleanliness checks. As a candidate, explain your process for identifying maintenance needs and communicating those to the relevant team members while also upholding high standards of hygiene and operation.

In managing multiple responsibilities, clarify your organizational strategies, such as prioritizing tasks based on urgency and importance. Discuss effective communication with teammates to ensure all responsibilities are met efficiently while providing top-tier service to the members.

Promoting fitness classes or activities can be achieved by understanding member interests and utilizing effective communication. Share how you can highlight benefits, share personal experiences, and maintain an enthusiastic demeanor to help generate excitement and participation in the classes.

Handling feedback involves being open and receptive. Explain how you encourage member input, address any constructive criticism positively, and use it as a tool for improvement in both personal service and the overall experience at the fitness center.