(US) Sr. Partner Manager

PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.

At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.

Join us and be part of a team that is making a real impact.

To learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Position Summary:

We believe technology is the key to solving the global healthcare challenge. We are committed to transforming care in order to make a meaningful impact on the lives of millions. The Sr. Partner Manager will be the primary person looking after software and technology vendors that have embedded, or desire to embed, their solutions into the PointClickCare platform sold to Skilled Nursing Facilities and Senior Living Facilities.

The Sr. Partner Manager will support Senior Leaders to identify and drive partnership opportunities from ideation to deal close. This role will also work closely with Marketing and Go-To-Market teams to support Product launches and growth initiatives. You will identify, analyze, recommend, and close material partnerships that will grow the business and contribute to measured improvements in this healthcare industry. Most importantly, you will lead investigations, business proposals, development, negotiation, and be the subject matter expert for new business lines.

You will be passionate about learning how our solutions serve our customers’ needs and enjoy working cross-functionally, with strength as an internal consultant on the product side.  Additionally, you will have experience working with multiple partners and be comfortable in an entrepreneurial type of environment. This role will report directly to the Vice President, Strategic Partnerships and Marketplace. The ideal candidate will be a self-starter who is comfortable in a rapidly changing environment and takes a strategic approach to partner management. You must have the ability to bridge short term goals with longer term strategy and the capability to create a well-ordered framework of action.

• Partner with Product, Corporate Development, Corporate Strategy, and Go-To-Market leadership to scope and structure ambiguous business questions into actionable partner-powered projects.
• Lead cross-functional project teams to structure and execute analyses required to develop large-scale new business recommendations. Communicate findings to executive management clearly and concisely.
• Bring partnerships from initial identification through deal close and product launch including a Build/Buy/Partner level of sophistication that considers resourcing, investment, and strategic/critical thinking.
• Create business cases, financial models, work plans, market research, and competitive evaluations
• Interview vendors, customers, industry, and market leaders to grow and maintain thought leadership and subject matter expertise
• Identify, create, negotiate, and implement effective business development agreements that drive measurable results 
• Represent the partnership organization in meetings with executives from partner companies
• Maintain all partnership records, including interactions, meetings, and materials, in Salesforce
• Expected travel 10% (1x each quarter)

• Mandatory Education - B.S. or B.A. from a university or college.
• Preferred Education - M.B.A.
• Significant experience (5+ years) in business strategy and/or partnership management at leading SaaS or software company, or strategy consulting firm
• Sound business judgment and ability to prioritize and triage partner-related issues
• Comfort with a fast-paced, always-on environment
• Detail-oriented and highly organized
• Experienced in leading cross-functional teams to orchestrate, collaborate, and successfully seize opportunities
• Skilled at navigating, understanding, and enforcing contracts
• Strong technical competence or tech-curious and motivated to learn
• Strong interpersonal skills
• Experience in Long-Term Post-Acute Care is a strong plus

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PointClickCare Benefits & Perks:

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.

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