Legal and compliance-flavored ops manager
Help us to increase the number of successful products in the world!
🌍 Location: We are full-remote and globally distributed! Our current team is distributed between GMT-8 and GMT+2 so we currently only hire in these timezones.
🎤 Interview process: Read more about our interview process.
🖥️ Team: People & Ops
💼 Manager: Fraser Hopper
💰 Compensation: Please check our compensation calculator.
🦔 Read more about how we hire and how we think about Diversity & Inclusion.
About PostHog
We’re equipping every developer to build successful products by giving them a suite of products to analyze, test, observe, and deploy new features. We currently offer product and web analytics, session replay, feature flags, experiments, a CDP, SQL access, a data warehouse, and LLM observability… and there’s plenty more to come.
PostHog was created as an open-source project during Y Combinator's W20 cohort. We had the most successful B2B software launch on HackerNews since 2012 with a product that was just 4 weeks old. Since then, more than 100,000 companies have installed the platform. We've had huge success with our paid upgrades, raised bags of money from some of the world's top investors, and have extremely strong product-led growth – 97% driven by word of mouth.
We're growing quickly, but sustainably. We're also default alive, averaging 10% monthly revenue growth and with more than $20m ARR. We're staying focused on building an awesome product for end users, hiring a handful of exceptional team members, and seeing fantastic growth as a result.
What we value
We are open source - building a huge community around a free-for-life product is key to PostHog's strategy.
We aim to become the most transparent company, ever. In order to enable teams to make great decisions, we share as much information as we can. In our public handbook everyone can read about our roadmap, how we pay (or even let go of) people, what our strategy is, and who we have raised money from. We also have regular team-wide feedback sessions, where we share honest feedback with each other.
Working autonomously and maximizing impact - we don’t tell anyone what to do. Everyone chooses what to work on next based on what is going to have the biggest impact on our customers.
Solve big problems - we haven't built our defining feature yet. We are all about acting fast and iterating.
Who we’re looking for
We're scaling quickly, and onboarding customers and team members at a faster rate than ever!
This means more employment contracts (hello new country we're hiring in!), more commercial agreements (can you redline this MSA?), and more data frameworks to comply with that we haven't heard of yet (SOC 4???).
You'll join our small but experienced team of ops generalists during a critical phase of PostHog's growth. This is a broad role though - one day you might be helping our sales team close a giant deal, and the next you might be figuring out the intricacies of data protection in Canada with our infrastructure team.
You should apply if you like unblocking others and helping them go faster - you'll need to be both rigorous and commercial, balancing risk appropriately. Our philosophy as an ops team is to take things off the team's plate to enable people to do their best work - not add to their work by creating new process for the sake of it.
What you’ll be doing
Be the go-to person internally for all compliance and day to day legal matters
Own our external certifications like SOC2 and Data Privacy Framework
Be our contracts quarterback - customers, team members, and vendors, oh my
Automating as much of the above as humanly possible
Act as the first responder to the extremely long list of unknown items that will come up - we just don't know what they are yet!
What you won’t be doing
❌ Telling people off for not doing their security training - please bring a sense of fun with you
❌ Creating a bunch of processes for the sake of it
❌ Playing redline pingpong with external legal teams
Requirements
Worked at a US-incorporated startup company that handles a lot of data
Led projects that involved legal work such as GDPR, CCPA, or HIPAA
Have conducted a compliance audit like SOC2, ISO27001 or similar
Experience negotiating commercial contracts with customers (bonus points if in B2B SaaS, but not strictly necessary)
Relentless positivity
Nice to have
Worked with UK & German entities from an employer perspective
You don't need to be a qualified lawyer, but you could at least play one on TV
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Are you ready to join the exciting journey at PostHog as a Legal and Compliance-Flavored Ops Manager? Imagine working in a fully remote environment where your role is pivotal in enhancing the success of products around the world! At PostHog, we empower developers with a suite of tools for analyzing, testing, and deploying new features. As part of our nimble and diverse People & Ops team, you'll be at the forefront of ensuring we remain compliant and efficient as we scale. Your tasks will be varied and dynamic—one minute you're negotiating a contract with a vendor, and the next you're delving into the ins and outs of data protection regulations like GDPR. You thrive when unblocking others and understand the balance between rigorous compliance and enabling team efficiency. You'll take charge of external certifications, serve as the go-to for legal matters, and automate processes to streamline operations. This isn't a role where you’ll be implementing unnecessary processes just for the sake of it—your positive attitude and commitment to impactful work will be the driving force behind this position. With a unique blend of legal know-how and operational savvy, you'll contribute to a culture that prioritizes transparency and rapid iteration. Join us on this adventure, and let’s create an incredible experience for our users together!
PostHog is increasing the number of successful products in the world. We do that by providing a platform for open-source product analytics. This helps software teams understand user behaviour. We took part in Y Combinator’s W20 cohort, and had...
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