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Fintech Compliance Manager, Banking

Toast offers remote and hybrid work flexibility. Our Legal & Compliance teams are primarily concentrated in Boston, Chicago, New York, Washington DC, and San Francisco. Candidates residing in these areas will benefit from closer proximity to colleagues and greater access to company resources and events.

Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. The Toast Fintech Compliance  Program provides a compliance by design embedded approach to compliance program management , with an emphasis on product lifecycle management, while enabling the business to innovate and deliver quality products and solutions to serve our customers. 

Toast, Inc. seeks a positive and vibrant Manager to maintain the Fintech Compliance  program for banking products through the management, and enhancement, of the product specific compliance programs. Products in scope include: commercial deposit account, debit cards, prepaid payroll cards, earned wage access, billpay and stored value cards.  

 

About this roll* (Responsibilities)

  • Oversee and implement the banking product specific compliance management program within Toast's Fintech Line of Business. 
  • Facilitate the  identification, assessment, and mitigation of compliance risks and control gaps  within the respective product areas. 
  • Provide advisory support on the development of new products, and enhancement of existing products, to ensure regulatory compliance. . 
  • Lead relevant  compliance committees, providing visibility to senior leadership, including escalations as needed. 
  •  Assist the Global Testing team in the creation and execution of product specific compliance testing programs. 
  • Partner with the Fintech business  on the creation and maintenance of regulatory compliance policies, procedures, controls, and strategies, while advising on emerging risks.
  • Develop and facilitate necessary compliance training. 
  • Support and oversee the fintech banking issue  management processes.
  • Monitor product specific regulatory changes and support regulatory change management processes. 
  • Facilitate reporting to bank partners, partner reviews or testing, vendor management, and other administrative functions to support bank partner relationships and meet obligations. 

 

Do you have the right ingredients*? (Requirements)

  • Bachelor’s Degree or certification required (CRCM preferred).
  • Direct experience managing compliance programs for banking products, specifically,  commercial deposit accounts, debit cards, prepaid payroll cards, earned wage access, billpay services, stored value cards payments, and consumer, etc.
  • Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience; or equivalent experience
  • 5+  years of experience in a compliance, risk, or audit role at a financial institution providing commercial and/or consumer non-investment banking products (Fintech or payments industry preferred) 
  • Experience maintaining fintech-oriented frameworks, bank partnerships and third party vendors programs.. 
  • Familiarity with operational processes and regulations  related to banking products. Ability to work well with ambiguity and synthesize large amounts of complex information.  
  • Strong communication skills (both written and verbal).

 

Special Sauce (Nice-to-Have Skills)

  • CAMS
  • Prior money transmission experience 

 

*Bread puns are encouraged but not required

 

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.
Pay Range
$112,000$179,000 USD

 

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

Average salary estimate

$145500 / YEARLY (est.)
min
max
$112000K
$179000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Fintech Compliance Manager, Banking, Toast

Are you ready to step into an exciting role as a Fintech Compliance Manager at Toast? This is a unique opportunity to be part of a team that's shaping the future of the restaurant industry. Our innovative all-in-one platform is designed to streamline operations, enhance guest engagement, and create a happier workforce. As a Fintech Compliance Manager, you will be at the forefront of our compliance program, managing specific banking products such as commercial deposit accounts, debit cards, and prepaid payroll cards. You’ll play a crucial role in identifying and mitigating compliance risks while ensuring our products not only meet regulatory requirements but also support our business growth. Your knowledge will guide product development and enhancements, making sure we stay ahead in this fast-paced sector. Leading compliance committees and collaborating with our Global Testing team will be part of your daily routine, as you communicate vital information to senior leadership. With your expertise in compliance management, you'll develop training materials and keep our regulatory policies up to date. At Toast, we value genuine communication and teamwork, so you’ll find yourself working closely with various departments to create a strong compliance framework. If you have a Bachelor’s degree, ample experience in fintech or banking compliance, and a passion for helping us innovate responsibly, we want to hear from you! Join us in this remote position and become a vital ingredient in our success story at Toast!

Frequently Asked Questions (FAQs) for Fintech Compliance Manager, Banking Role at Toast
What are the primary responsibilities of a Fintech Compliance Manager at Toast?

As a Fintech Compliance Manager at Toast, your main responsibilities will include overseeing and implementing bank product-specific compliance management programs, identifying and mitigating compliance risks, supporting product development for regulatory compliance, leading compliance committees, and developing necessary compliance training. You'll also help maintain regulatory policies and manage relationships with bank partners.

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What qualifications are required to apply for the Fintech Compliance Manager position at Toast?

For the Fintech Compliance Manager position at Toast, you will need a Bachelor’s degree or a relevant certification, such as CRCM. Also, considerable experience managing compliance programs for banking products is essential, ideally with 8 years of direct experience or equivalent educational background. Strong communication skills and familiarity with fintech compliance frameworks are also highly valued.

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How does Toast support professional growth for a Fintech Compliance Manager?

Toast is committed to professional growth and creating an engaging work environment. As a Fintech Compliance Manager, you will have opportunities for training and development, collaborate with various teams, and lead compliance initiatives. This role provides a platform to develop your expertise and network within the fintech and banking sectors.

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What kind of products will a Fintech Compliance Manager at Toast oversee?

In your role as a Fintech Compliance Manager at Toast, you will oversee various banking products including commercial deposit accounts, debit cards, prepaid payroll cards, earned wage access, bill pay services, and stored value accounts. Your expertise will help ensure these products are compliant with all relevant regulations and guidelines.

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Is prior experience in fintech necessary for the Fintech Compliance Manager role at Toast?

While it's not strictly necessary, prior experience in fintech is highly preferred for the Fintech Compliance Manager role at Toast. This background equips you with the necessary knowledge of compliance frameworks, banking products, and industry regulations, allowing you to effectively manage compliance programs and address emerging risks.

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Common Interview Questions for Fintech Compliance Manager, Banking
Can you describe your experience managing compliance programs for banking products?

For this question, you should highlight specific experiences where you've overseen compliance initiatives, detailing the types of banking products you worked with and the challenges you faced. This shows your capability and understanding of the industry standards.

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How do you identify and mitigate compliance risks in your work?

Discuss your structured approach to risk assessment and mitigation. Mention tools or strategies you use to identify vulnerabilities and how you ensure regulatory requirements are met. Provide examples of previous successes to support your answer.

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What steps do you take to develop compliance training for teams?

Explain your methodology for identifying training needs and designing informative, engaging training programs. Share past experiences in delivering training sessions and the positive impact they had on compliance awareness.

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How do you stay updated on regulatory changes that affect banking products?

Detail your strategies for staying informed on regulatory updates, such as industry publications, webinars, or professional organizations. Emphasize your proactive approach in integrating these changes into compliance practices.

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Describe your experience working with third-party vendors in compliance roles.

Discuss how you’ve managed vendor relationships, including monitoring compliance, contract negotiation, and performance evaluations. Highlight any methodologies you've developed to ensure third-party adherence to compliance standards.

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Can you explain a time when you had to communicate complex compliance issues to senior leadership?

Share a specific instance illustrating your communication skills, focusing on how you simplified complex information and offered actionable recommendations. This reflects your ability to bridge the gap between technical compliance and strategic business objectives.

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What is your experience with regulatory compliance in the fintech sector?

Outline your experiences in fintech compliance, specifying the regulations you have navigated and your key achievements. This establishes your credibility within the fintech industry and portrays you as a knowledgeable candidate.

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How do you prioritize multiple compliance projects with tight deadlines?

Describe your time management and organizational skills. Mention any tools or frameworks you use to keep projects on track and ensure that none of the compliance requirements fall through the cracks.

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What role do you think compliance plays in a fintech company's success?

Discuss the significance of compliance in building trust with customers and partners. Highlight how robust compliance frameworks can drive innovation and support business growth by mitigating risks.

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Why do you want to work for Toast as a Fintech Compliance Manager?

Your response should reflect your admiration for Toast's mission and values. Emphasize your eagerness to contribute to a company that prioritizes innovation while adhering to compliance, aligning your career goals with Toast's objectives.

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Full-time, remote
DATE POSTED
March 22, 2025

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