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Unit Secretary/Nursing Tech - Neuro Specialty Care

Overview

Presbyterian is seeking a Unit Secretary/Nurse Tech to perform secretarial/clerical duties while acting as a communication center for the nursing unit. Performs specific patient care procedures (such as bedside testing) under the direction of a licensed Nurse and / or performs specific support-procedures for the operation of a Nursing or Clinical Department. Operates patient monitoring systems

 

How you grow, learn and thrive matters here. 

  • Educational and career development options, including tuition and certification reimbursement, scholarship opportunities 
  • Strongline Staff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern) 
  • Shift differentials for nights and weekends 
  • Differentials for higher education, certifications and various lead roles 
  • Malpractice liability insurance 
  • Loan forgiveness through the New Mexico Higher Education Department  
  • EPIC electronic charting system

Type of Opportunity: Per Required Need FTE: 0.001000 Exempt: No Work Schedule: Varied Days and Hours

Qualifications

  • High School/GED
  • Clinical experience OR completion of Unit Secretary course OR completion of self-study module preferred.
  • Must successfully complete competency verification before starting on assigned uni
  • BLS required at time of hire

Responsibilities

  • Performs phlebotomy and other collection procedures appropriately and according to established procedures.
  • Performs specialized collection procedures such as urine drug collections and PPD's if required.
  • Processes requisitions and enters test orders into the computer system. Performs inquiry functions, specimen transport verification, and retrieves and prints collection labels.
  • Receives, processes and/or stores specimens as appropriate, centrifuging, splitting, acidifying, aliquoting, measuring and stabilizing. Performs biohazard disposal as needed or appropriate.
  • Performs waived and moderate complexity testing where there is documentation of successful completion of training and competency.
  • Performs routine equipment maintenance and function checks including routine pipette calibration if required.
  • Orders and maintains supplies and inventory.
  • Insures compliance with all regulatory agencies.
  • Assists clinical floor staff with stocking supplies, cleaning, patient transport and other tasks as necessary.
  • Other duties as assigned.
  • Courteously greets and directs customers. Promotes/facilitates accurate and timely unit communication. Keeps locator boards current
  • Answers telephones and efficiently processes information, including accurately transcribing physicians orders
  • Communicates and processes necessary paperwork/information for patient admissions, transfers and discharges. Responsible for Medical Record being complete and in order at discharge
  • Maintains correct census and bed status report. Assembles patients charts and organizes them daily by filing pertinent reports and adding blank forms as needed
  • Maintains and accounts for office supplies for the unit. Assists in maintaining nursing units cleanliness and orderliness
  • Technician Duties: Monitors, collects and records information in the patient record. Collects and records vital signs, weights, and other patient data. Transports patients and documents action in patient record
  • Participates in the nutritional well being of patients through tray delivery, assistance with patient set-up and feeding. Accurately records input and output
  • Assists with activities of daily living such as personal hygiene (shaving, mouth care, foot care, pericare and bathing), positioning and ambulation
  • Communicates information pertinent to the end of shift summation before leaving the unit
  • Rounds on patients and families frequently to assess and address personal needs, concerns or comfort related issues. Reports information to responsible nurse for resolution when necessary
  • Inserts and removes gastric and urethral tubes. Performs enemas and disimpactions.
  • Removes peripheral, intravenous therapy lines. Performs phlebotomy on certain units after specific trainingOperates patient monitoring systems specific to unit needs (such as, cardiac and fetal heart monitoring). Performs bedside testing such as Oximetry, ECG, Glucometery, urinalysis and other tests
  • Performs wound care and dressing changes. Removes staples and sutures. Assists nurses and physicians with sterile procedures. Assist with application and removal of restraints under the direction of an RN
  • Applies oxygen delivery devices as ordered without altering settings or determining rates. Assists patients with portable or wall oxygen, and assures proper storage of E cylinders
  • Documents all care provided in the appropriate place in the patient record. Assembles patient charts. Posts laboratory and other results in patient chart. Uses the computerized documentation system at the skill level commensurate with the responsibilities included in this description
  • Delivers specimens to Laboratory, Microbiology and Pathology. Transports x-rays, blood products and equipment
  • Insures cleanliness of nutrition areas and general unit. Cleans and stores equipment. Empties trash, linen bags and sharps containers. Stocks medical supplies, linens and paper goods. Inventories equipment as required. Processes broken equipment as directed. Maintains equipment logs as required
  • Performs other functions as required

Benefits

Benefits  

 

We're all about well-being, starting with yours. 

Presbyterian employees have access to a fun, engaging and unique wellness program, including free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, wellness challenges and more.    

 

Learn more about our employee benefits.   

 

Our culture is one of knowing and respecting our patients, members, and each other.  We capture this in our Promise and CARES commitments

 

About Presbyterian Healthcare Services 

 

Presbyterian exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system comprised of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 13,000 employees - including more than 1,200 providers and nearly 3,500 nurses.  

Our health plan serves more than 640,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.    

 

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses. 

Maximum Offer for this position is up to

USD $21.01/Hr.

Compensation Disclaimer

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.

Average salary estimate

$43788 / YEARLY (est.)
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$43696K
$43880K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Unit Secretary/Nursing Tech - Neuro Specialty Care, Presbyterian Healthcare Services

Join Presbyterian Healthcare Services as a Unit Secretary/Nursing Tech in the vibrant city of Albuquerque, where you can make a profound impact every day! This role is perfect for someone who thrives in a fast-paced, engaging environment and is eager to support both patients and nursing staff. Your primary responsibilities will include handling vital secretarial and clerical tasks while also serving as a communication hub for the nursing unit. In this role, you'll perform various patient care procedures under the guidance of a licensed nurse. This can include exciting duties like monitoring patient vital signs, assisting with daily living activities, and even participating in specialized testing. Presbyterian is committed to your growth with strong support for educational and career development, including tuition reimbursement and scholarship opportunities. You'll also enjoy unique benefits like a safety system for staff and malpractices liability insurance. If you're seeking a fulfilling career in healthcare, where you can learn, grow, and thrive, this position is an excellent opportunity to do just that. Join us in our mission to provide top-notch care to our community!

Frequently Asked Questions (FAQs) for Unit Secretary/Nursing Tech - Neuro Specialty Care Role at Presbyterian Healthcare Services
What are the main responsibilities of the Unit Secretary/Nurse Tech at Presbyterian Healthcare Services?

As a Unit Secretary/Nurse Tech at Presbyterian Healthcare Services, your responsibilities will span both clerical and nursing support tasks. You'll serve as the main communication link for the nursing unit, handling patient admissions and discharges, answering phone calls, and ensuring accurate documentation. Additionally, you will assist nurses in performing patient care procedures, such as taking vital signs, collecting specimens, and maintaining patient records. Your role is crucial in ensuring efficient operations on the floor and delivering excellent patient care.

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What qualifications are required to apply for the Unit Secretary/Nursing Tech position at Presbyterian?

To qualify for the Unit Secretary/Nursing Tech position at Presbyterian Healthcare Services, you should have a high school diploma or GED. Clinical experience is preferred, or you could have completed a Unit Secretary course. A Basic Life Support (BLS) certification is required upon hire. Additionally, successful completion of competency verification is necessary before you begin your assigned duties. These qualifications ensure that you are well-equipped to perform in this dynamic role.

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What opportunities for career development does Presbyterian offer to Unit Secretary/Nurse Techs?

Presbyterian Healthcare Services actively supports the career development of its Unit Secretary/Nurse Techs. Opportunities include tuition and certification reimbursement programs, scholarship options, and various educational workshops to enhance your skills. Additionally, through the use of the EPIC electronic charting system, you can gain valuable experience that can contribute to your advancement within healthcare. This commitment to employee growth sets Presbyterian apart as a place where you can build a fulfilling career!

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How does Presbyterian Healthcare Services ensure employee safety for Unit Secretary/Nursing Tech roles?

Employee safety is a top priority at Presbyterian Healthcare Services. For Unit Secretary/Nurse Techs, they provide access to Strongline Staff Safety, a wearable device that allows staff to discreetly call for assistance in case of an emergency. This innovative approach ensures that help is always within reach when needed, contributing to a safe and secure working environment. Additionally, training programs and safety protocols are in place to further protect employees while they perform their vital duties.

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What benefits can a Unit Secretary/Nursing Tech expect at Presbyterian Healthcare Services?

Unit Secretary/Nursing Techs at Presbyterian Healthcare Services enjoy a range of comprehensive benefits. These include access to a wellness program with fitness facilities, nutrition coaching, and mindfulness resources. Employees can also expect shift differentials for nights and weekends, malpractice liability insurance, and, importantly, participation in loan forgiveness programs through the New Mexico Higher Education Department. Furthermore, the supportive culture at Presbyterian ensures you feel valued and recognized as part of their healthcare team.

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Common Interview Questions for Unit Secretary/Nursing Tech - Neuro Specialty Care
What skills do you think are crucial for a Unit Secretary/Nursing Tech?

Essential skills for a Unit Secretary/Nursing Tech include effective communication, strong organizational abilities, and the capacity to multitask efficiently. Emphasizing your attention to detail and how you remain calm under pressure can demonstrate your readiness for this position.

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How would you handle a situation where a patient is dissatisfied with their care?

In handling a dissatisfied patient, it's important to actively listen to their concerns, express empathy, and communicate effectively. You'll want to reassure them that their feedback matters and involve the appropriate nursing staff to find a solution that addresses their needs, showcasing your commitment to patient care.

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Can you describe your experience with electronic health records?

When discussing your experience with electronic health records, focus on any software you've used, like the EPIC system mentioned in the job description. Highlight your familiarity with data entry, retrieval, and document management, and how these experiences can contribute to your success in supporting the nursing unit.

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What would you do to prioritize patient care in a busy environment?

In a busy environment, prioritizing patient care involves assessing urgent needs and communicating effectively with your team. You can discuss how you plan tasks, delegate when necessary, and remain focused on critical responsibilities to ensure patient well-being remains at the forefront.

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Tell us about a time you worked collaboratively in a team setting.

When discussing teamwork, provide a specific example that illustrates your ability to collaborate with staff, nurses, or other departments. Highlight your role, how you contributed to a positive outcome, and the importance of teamwork in providing high-quality patient care.

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How do you keep yourself organized when juggling multiple tasks?

Share your strategies for maintaining organization, such as using digital tools or checklists to stay on track. Emphasize your ability to prioritize tasks based on urgency and importance, showcasing how you effectively manage your time in a busy healthcare setting.

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What do you find most rewarding about working in healthcare?

When answering this question, express genuine passion for helping others and contributing to their health. Relate personal experiences and the fulfillment you derive from making a positive impact on patients' lives.

Join Rise to see the full answer
Describe how you might assist a nurse in a clinical procedure.

Discuss specific examples of assistance you could provide during procedures, such as preparing materials, ensuring the environment is sterile, or supporting patient comfort. Highlight your understanding of the need for coordination and teamwork in clinical scenarios.

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How would you approach training a new team member?

When training a new team member, highlight your approach of providing clear communication, demonstrating tasks, and offering constructive feedback. Emphasize your patience and commitment to ensuring they feel comfortable and supported in their new role.

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Why do you want to work at Presbyterian Healthcare Services as a Unit Secretary/Nursing Tech?

Express your admiration for Presbyterian's commitment to community health and employee development. Demonstrate your alignment with their values and how your skills and experiences make you an ideal fit for the Unit Secretary/Nursing Tech role, highlighting your enthusiasm for contributing to their mission.

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Improving the health of New Mexicans for more than 100 years.

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Full-time, on-site
DATE POSTED
March 29, 2025

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