Senior Security Officer

As a Senior Security Officer at Providence Sacred Heart Medical Center & Children's Hospital, your primary responsibility is to ensure the safety and security of patients, staff, and visitors. This includes protecting the facility from theft, vandalism, and illegal entry, investigating potential criminal conduct, and responding to emergencies. You'll also enforce security policies and procedures, assist with restraining patients when necessary, and provide protective services to high-risk areas.

To qualify for the Senior Security Officer position at Providence Sacred Heart Medical Center & Children's Hospital, candidates must have at least one year of law enforcement, security, or military experience or two years of work experience in a healthcare setting. Relevant coursework in criminal justice, history, or English may also be considered. Compliance with driving laws and having a valid driver's license and auto insurance will be necessary upon request.

Yes, prior experience in a healthcare setting is beneficial and preferred for the Senior Security Officer role at Providence Sacred Heart Medical Center & Children's Hospital. This experience helps candidates understand the unique challenges that come with maintaining security in a healthcare environment, allowing them to respond effectively to various situations.

The work culture at Providence Sacred Heart Medical Center & Children's Hospital is built upon patient-focused care, mutual respect, and a commitment to personal and professional growth. Employees are empowered to share their voices and contribute to a supportive community. The emphasis is on collaboration and ensuring that each caregiver feels valued and recognized for their contributions.

Providence offers a range of best-in-class benefits to its Security Officers, which include healthcare coverage, retirement plans, and options for professional development. These benefits are uniquely designed to support employees and their families in achieving well-being and financial security while providing the best possible care to the community.

To handle a disruptive patient effectively, I would first assess the situation for safety and ensure that no one is in immediate danger. Then, I would calmly approach the patient, introducing myself as a Security Officer, and attempt to de-escalate the situation through communication. It's crucial to listen to the patient's concerns and work with medical staff to resolve the issue collaboratively.

In investigating a potential criminal incident, I would first secure the area and gather any relevant information or evidence while ensuring the safety of everyone involved. I would then speak to witnesses and document their accounts, as well as collect any physical evidence. If necessary, I would escalate the matter to local law enforcement and cooperate fully to ensure a thorough investigation.

One time, I had to enforce a visitor policy during a busy event at the hospital. I approached individuals politely but firmly, explaining the reasons for the rules and ensuring everyone was adhering to them. By maintaining a calm demeanor and providing clear communication, I was able to gain compliance without escalating tensions.

When faced with multiple urgent issues, I prioritize based on the level of threat or urgency. I first address any immediate safety concerns before managing other tasks. Clear communication with team members helps ensure that all areas are covered, and using a structured approach allows me to juggle responsibilities effectively.

In my previous role, I had regular interactions with law enforcement during security incidents. I participated in joint training exercises and learned the importance of clear communication and cooperation during emergencies. This experience taught me how to act decisively while ensuring proper protocols are followed.

In conflict resolution, I utilize active listening, empathy, and clear communication. Understanding the perspectives of all parties involved allows me to talk through the issues calmly. My goal is to find a resolution that addresses everyone's needs, promoting a safe environment while facilitating positive interactions.

I stay informed about the latest security policies and procedures by participating in ongoing training sessions, attending workshops, and reviewing updates from governing bodies and industry standards. Networking with peers and consulting relevant literature also enhances my understanding and application of best practices.

Once, I noticed an unattended bag in a high-traffic area of the hospital. I quickly assessed the situation by ensuring that there were no immediate threats, then evacuated the area to ensure safety. I alerted the appropriate authorities, who conducted a thorough investigation of the bag. Quick thinking and decisive action were crucial in maintaining safety.

To promote safety awareness, I conduct regular safety briefings, share informative materials, and engage in open conversations about safety practices with staff and visitors. I also encourage a culture where individuals report concerns without hesitation, as promoting an environment of vigilance is key to ensuring overall safety.

My motivation to work in security, particularly in healthcare, stems from a strong desire to contribute to the safety and well-being of vulnerable populations. I find fulfillment in protecting patients, families, and staff, and I appreciate the unique challenges and rewards of creating a secure environment within such a compassionate setting.