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Physician Liaison - Charlotte, NC

**Hybrid Role - Visiting clinics and remote**

QualDerm Partners manages leading healthcare organizations dedicated to providing exceptional dermatology services across communities. We specialize in assisting in the delivery of high-quality care through our network of skilled dermatologists and advanced facilities. Our commitment to patient-centered care and community engagement drives us to seek passionate individuals who can contribute to our mission of enhancing dermatological health and wellness.

Position Overview:

As a Physician Liaison at QualDerm Partners, you will be responsible for enhancing awareness of our physician services and increasing patient access by building strong relationships within the community healthcare network. Your focus will be on liaising with providers and attending local events and community health fairs to increase the reputation and awareness of our provider network and analyzing data to measure the effectiveness of those initiatives.

Key Responsibilities:

  • Collaborate with regional leadership to develop and execute territory-specific plans to achieve new patient volumes.
  • Utilize Buxton and other analytics tools to identify and prioritize target markets and practices and develop tailored patient catchment outreach and event participation initiatives.
  • Build and maintain relationships with external providers through targeted outreach, regular communication, and visits to their practices.
  • Develop and implement strategies to market our clinical services and develop referral relationships with providers, including physicians, clinics, and hospitals.
  • Represent QualDerm Partners at local events, conferences, and community health fairs to promote our services and expertise and foster relationships. Partner with marketing and operations to identify, plan, budget, and execute events effectively.
  • Collaborate with internal marketing team to develop marketing materials and educational resources for events, referring providers and patients.
  • Utilize ModMed (Modernizing Medicine) and other relevant platforms to measure performance metrics against targets, and identify opportunities for improvement.
  • Stay updated on industry trends, competitor activities, and regulatory changes to inform strategic planning and decision-making.
  • Travel within the assigned territory, up to 75% of the time, to meet with key influencers and new business leaders, manage events, and conduct outreach activities.
  • Acts as a liaison between external physicians, external clinicians, QualDerm employees to resolve problems, provide and obtain information, and maintain positive working relationships
  • Bachelor's degree in Business Administration, Marketing, Healthcare Administration, or related field Preferred. Will evaluate work experience as well.
  • 3-5 years of experience in sales operations roles, preferably in a healthcare , physician liaison or similar capacity
  • Demonstrated understanding of ModMed (Modernizing Medicine) or similar electronic health record (EHR) systems preferred.
  • Experience in healthcare or pharmaceuticals is a plus.
  • Strong interpersonal skills with the ability to build rapport and establish credibility with healthcare professionals.
  • Excellent communication and presentation skills, with the ability to effectively convey complex information to diverse audiences.
  • Proven track record of driving results and achieving performance targets in a fast-paced, dynamic environment.
  • Self-motivated and results-oriented, with a proactive approach to problem-solving and decision-making.
  • Ability to work independently and collaboratively within a team, with a strong sense of accountability and professionalism.
  • Proficiency in Microsoft Office Suite and CRM software.
  • Valid driver's license and willingness to travel extensively within the assigned territory.

Benefits of joining Qualderm Partners:

  • Competitive Pay – Attractive compensation to reward your hard work
  • Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered
  • Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
  • Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
  • Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans
  • Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances
  • Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security
  • Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges
  • Exclusive Employee Discounts – Save on products and services with special discounts just for you
  • Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team

QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Physician Liaison - Charlotte, NC, QualDerm Partners

Are you ready to make a difference in the healthcare community? As a Physician Liaison with QualDerm Partners, you'll play a vital role in enhancing dermatological health and wellness across various communities. This hybrid role allows you to work both remotely and on-site at clinics, giving you the best of both worlds. Your primary responsibility will be to build strong relationships within the community healthcare network to promote our dermatology services and increase patient access. You'll work closely with regional leadership to develop tailored strategies that align with the needs of your territory, leveraging analytics tools like Buxton to identify and prioritize target markets. Attending local events and fairs will allow you to represent QualDerm Partners, share our mission, and connect with external providers to develop referral relationships. With an emphasis on communication and problem-solving, your ability to foster collaborations will ensure that our services are understood and trusted by healthcare professionals. This position demands someone who is self-motivated, results-driven, and excited to be at the forefront of healthcare marketing. Join us and be part of a team dedicated to delivering exceptional care – your journey at QualDerm Partners starts here!

Frequently Asked Questions (FAQs) for Physician Liaison - Charlotte, NC Role at QualDerm Partners
What are the key responsibilities of a Physician Liaison at QualDerm Partners?

As a Physician Liaison at QualDerm Partners, your key responsibilities include building relationships with healthcare providers, increasing patient access to our services, and representing the company at community events. You'll collaborate with leadership to create strategies for growth, utilize analytics tools to target specific markets, and develop marketing materials to communicate our offerings effectively.

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What qualifications are needed to become a Physician Liaison with QualDerm Partners?

To qualify for the Physician Liaison position at QualDerm Partners, you typically need a Bachelor's degree in Business Administration, Marketing, or Healthcare Administration, along with 3-5 years of relevant experience in sales operations or a similar role within the healthcare industry. Experience with electronic health record systems such as ModMed is preferred, along with strong interpersonal and communication skills.

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How does the Physician Liaison role contribute to patient-centered care at QualDerm Partners?

The Physician Liaison role at QualDerm Partners is essential for patient-centered care as it focuses on enhancing awareness and access to our dermatology services. By building relationships with healthcare providers and engaging with the community, the Liaison ensures that patients receive the high-quality care they need and that their healthcare providers are well-informed about our services.

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What can I expect in terms of travel as a Physician Liaison at QualDerm Partners?

As a Physician Liaison at QualDerm Partners, you can expect to travel within your assigned territory up to 75% of the time. This travel will involve visiting clinics, meeting with healthcare professionals, and attending local events to promote our services, which is an exciting component of the role.

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What benefits are offered to Physician Liaisons at QualDerm Partners?

QualDerm Partners offers a competitive benefits package for Physician Liaisons that includes health coverage, a generous 401(k) plan, paid time off, life insurance, and additional wellness plans. You’ll also have access to an Employee Assistance Program and can enjoy exclusive employee discounts, which underlines our commitment to supporting our team members both personally and professionally.

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Common Interview Questions for Physician Liaison - Charlotte, NC
What strategies will you use to build relationships with healthcare providers?

To effectively build relationships with healthcare providers, I would prioritize regular communication, understanding their needs, and offering them valuable resources that align with their practices. Attending community events to engage with them directly is also key, as personal connections foster stronger partnerships.

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How would you measure the success of your initiatives as a Physician Liaison?

Measuring success involves tracking key performance metrics such as new patient volumes and referral rates. Utilizing analytics tools like ModMed can help assess the effectiveness of my outreach initiatives and identify areas for improvement, allowing for continuous strategy optimization.

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Can you provide an example of a successful marketing strategy you implemented in a previous role?

In my previous role, I launched a targeted email campaign that showcased our services and provided educational resources to healthcare providers. This resulted in a significant increase in referrals, demonstrating the importance of clear communication and tailored marketing efforts.

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What experience do you have with electronic health record systems?

I have utilized electronic health record systems like ModMed in previous sales roles, which has equipped me with the knowledge to leverage these tools for streamlined patient data access and enhanced communication with healthcare providers.

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How do you stay updated on industry trends and competitor activities?

Staying updated on industry trends and competitor activities is crucial. I regularly read industry-related publications, subscribe to relevant newsletters, and participate in healthcare conferences to network and gather insights on best practices and emerging trends.

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Describe a time when you faced a challenge in building relationships. How did you overcome it?

I encountered resistance from a healthcare provider hesitant to refer patients due to past experiences. I resolved this by scheduling a face-to-face meeting, listening to their concerns, addressing them, and showcasing our commitment to patient care, ultimately rebuilding trust and facilitating referrals.

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How do you prioritize your outreach efforts within your territory?

I prioritize outreach efforts based on a combination of market analysis, identified target demographics, and the potential for impactful relationships. Utilizing analytics to determine the most promising providers allows me to allocate my time and resources effectively.

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What qualities do you think are essential for a successful Physician Liaison?

Key qualities for a successful Physician Liaison include excellent communication skills, remarkable interpersonal abilities, and a strong understanding of the healthcare landscape. Being adaptable and proactive are also essential, as challenges frequently arise in this dynamic field.

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How do you handle objections from healthcare providers when promoting your services?

When facing objections, I listen carefully to understand the root of their concerns. Addressing these calmly and providing factual, evidence-based answers often helps alleviate hesitations and demonstrates my commitment to their needs.

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What impact do you hope to achieve in this role at QualDerm Partners?

In this role at QualDerm Partners, I hope to significantly increase awareness of our dermatology services and establish long-lasting partnerships with healthcare providers, ultimately improving patient access to quality dermatological care and fostering a healthier community overall.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 18, 2025

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