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EVENT INSTALLER / DRIVER image - Rise Careers
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EVENT INSTALLER / DRIVER

Description

The Event Installer/Driver is a driving and customer service position, with an emphasis on reliability and determination. The responsibilities include operating box trucks and vans, safely loading and unloading gear, dropping off/picking up crews to event venues. The Driver will demonstrate safe driving skills, remain customer-focused, and display a strong work ethic.

Further responsibilities include setting and striking drape, furniture, and hardware at event venues, working with and as part of a team of installers. Workload varies from 0-30+ hours per week based on volume and availability. Installer will demonstrate strong leadership skills by taking the initiative, staying customer-focused, displaying a strong work ethic while on the jobsite and being able to execute consecutive events.

Benefits

  • 401k Safe Harbor with Employer 5% match
  • Employee Referral Bonus Program
  • Potential to go Full Time
  • Potential for overtime
  • Eligible for annual increases based on performance
  • Opportunities for professional growth

Under the supervision of the General Manager and Operations Manager this position's responsibilities include:

  • Deliver and pick-up gear/crew to event venues
  • Preparation for daily scheduled activities both in the warehouse and on-site
  • Working with a Crew Leader and a team of Crew Members
  • Loading and unloading company vehicles at the warehouse and on jobsites
  • Set and strike drape and hardware at event venues
  • Completing warehouse tasks after on-site work is finished
  • Delivering outstanding customer service


Requirements

Required Knowledge, Skills, and Abilities

  • Prior customer service-related job experience preferred but not required.
  • Understanding of hotel/convention docks
  • Ability to execute consecutive events while handling the associated stresses and challenges.
  • Can positively interact with team members and customers on a daily basis and be open to constructive criticism.
  • A great attitude and great customer service skills.
  • Can read, write, speak, and understand English fluently.
  • Must maintain a professional appearance, have reliable transportation, and be punctual.
  • Is able to problem solve and prioritize needs while on jobsites.
  • Is able to handle team dynamics, and customer service issues on a daily basis.
  • Workload varies from 0-30+ hours per week based on volume and availability.

Driver Requirements:

  • Possess a valid, unexpired driver’s license 
  • Prior Box Truck / Van driving background and able to drive Quest light-duty vans.
  • Pass Quest-generated written and practical driving tests.
  • Submit to an annual driving record review (No DUIs, etc). 
  • This position is required to pass a DOT physical and drug test. Must be able to pass written and practical driving tests.
  • Must be able to drive all company vehicles, including medium-duty trucks (such as 16' box truck).

Physical Job Requirements:

  • Ability to repeatedly lift 62 lbs and work on a step ladder without exceeding maximum weight allowance.
  • Ability to stand or walk for extended periods of time.

Mental Demands:

  • Problem solve and prioritize needs while on jobsites.
  • Do simple math calculations and think logically.
  • Analyze information and perform needed actions to fulfill duties.
  • Able to handle traffic stress, team dynamics, and customer service issues daily.


What You Should Know About EVENT INSTALLER / DRIVER, Quest Events

Are you ready to hit the road and bring events to life? As an Event Installer/Driver at our Kansas City location, you'll play an essential role in the success of our events by ensuring all the equipment and gear arrive safely and on time. This position is a perfect blend of driving and customer service, where reliability and determination are key. Your responsibilities will include operating box trucks and vans, expertly loading and unloading equipment, and transporting crew members to various event venues. You'll also work hand-in-hand with a team, setting up and striking drapes, furniture, and hardware at each venue, showcasing your leadership skills and dedication to customer service. Not only will you get the chance to be part of an exciting environment, but there's flexibility in terms of working hours - expect anywhere from 0 to over 30 hours a week based on demand. If you possess a great attitude, strong work ethic, and have a knack for problem-solving, this role could be your perfect fit. Plus, we offer benefits like a 401k with a 5% employer match, potential overtime, and opportunities for professional growth. Join our team and help create amazing experiences one event at a time!

Frequently Asked Questions (FAQs) for EVENT INSTALLER / DRIVER Role at Quest Events
What are the primary responsibilities of an Event Installer/Driver at your company?

As an Event Installer/Driver, your main responsibilities will include operating box trucks and vans to transport gear and crew to event venues. You'll be responsible for safely loading and unloading equipment, setting up and striking event materials, and providing excellent customer service. Ensuring that everything runs smoothly from the warehouse to the event site is crucial, and you’ll be working closely with both the crew and customers to deliver outstanding experiences.

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What qualifications are necessary for the Event Installer/Driver position?

To qualify for the Event Installer/Driver position, you should possess a valid and unexpired driver’s license and prior experience driving box trucks or vans. Strong customer service skills, a positive attitude, and the ability to work under pressure are essential. Additionally, you must be able to pass a DOT physical and drug test, as well as practical driving assessments. Familiarity with hotel and convention docks is a plus!

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How many hours a week can I expect to work as an Event Installer/Driver?

As an Event Installer/Driver, your workload may vary from 0 to 30+ hours per week, depending on the volume of events and your availability. This allows for flexibility, making it an ideal role for those seeking part-time opportunities or supplementary income!

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What kind of physical requirements are expected for the Event Installer/Driver role?

The Event Installer/Driver position requires the ability to repeatedly lift 62 lbs and work on a step ladder safely. You'll also need to be physically active, standing or walking for extended periods. It's essential to be in good physical condition to manage the demands of loading, unloading, and setting up events.

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What growth opportunities exist for Event Installer/Drivers in your company?

We offer multiple opportunities for professional growth to our Event Installer/Drivers. With dedication and excellent performance, you could potentially transition to full-time roles or take on supervisory positions within our installation teams. We also provide annual performance reviews that may include pay increases and skills development to support your career advancement.

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Common Interview Questions for EVENT INSTALLER / DRIVER
Can you tell me about your previous driving experience relevant to the Event Installer/Driver role?

When discussing your driving experience, highlight specific roles where you operated box trucks or vans. Mention any relevant training or certifications you have received, and describe how your experience has prepared you for overseeing the safe transportation of equipment and crew members in this role.

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How do you handle high-pressure situations, especially during busy event set-ups?

It's important to emphasize your problem-solving skills. Describe how you prioritize tasks, communicate effectively with your team, and remain focused on customer service even in stressful situations. Specific examples of past experiences will showcase your ability to manage potential challenges.

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What strategies do you use for effective teamwork on-site during events?

Discuss your approach to collaboration and communication with team members during events. Emphasize your ability to remain calm, support your teammates, and work together to accomplish set-up and breakdown tasks efficiently. Provide an example of a successful team effort you contributed to in the past.

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Why do you believe customer service is vital for the Event Installer/Driver position?

Customer service is the backbone of our role, ensuring that clients are satisfied with every aspect of the event installation process. Explain how providing excellent service builds lasting relationships, helps in addressing concerns quickly, and enhances the reputation of the company. Share a personal experience where your customer service led to a successful outcome.

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What steps do you take to ensure safety while driving company vehicles?

Talk about your understanding of safety protocols, maintaining a safe driving record, and adhering to traffic regulations. Mention any personal habits you follow, such as performing vehicle checks before hitting the road and staying focused on driving without distractions to ensure the safety of yourself and others.

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How would you manage conflicts within the team during a busy event?

Approach this question by discussing the importance of open communication and conflict resolution. Speak to your ability to listen to team members, help mediate differences, and find a common ground to ensure the team remains focused on the event's success.

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What do you enjoy most about working in the events industry?

Share your passion for creating memorable experiences and your excitement about collaborating with various teams. Speak about how every event presents a unique challenge and opportunity for creativity, driving your enthusiasm for the industry.

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Can you describe a particularly challenging event you successfully handled in the past?

Provide a specific example. Detail the challenges you faced during the event, the actions you took to overcome those challenges, and the successful outcome. This showcases your problem-solving abilities and experience in the field.

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How do you ensure you comply with all relevant regulations and company policies while working?

Discuss your commitment to understanding both regulatory requirements and company policies. Mention any methods you use to stay updated on changes and your diligence in following all necessary guidelines to ensure compliance during your work.

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Do you have any strategies for managing time effectively between driving and event setup?

Talk about how you prioritize tasks, plan your schedule effectively, and ensure timely vehicle operations. Mention the importance of good communication with your team and clients to keep everyone on the same page and maintain efficiency.

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TEAM SIZE
No info
EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
April 2, 2025

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